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Torel Palace Porto

5.0 star property
VIP Access

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Photo gallery for Torel Palace Porto

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool, pool loungers
Exterior detail
Reception
Royal Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

Map
Rua Entreparedes, 40, Porto, 4050- 240
  • Porto Cathedral
    ‪11 min walk‬
  • Porto Historic Center
    ‪14 min walk‬
  • Ribeira Square
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment Deluxe with bathtub

Apartment Deluxe with bathtub | Premium bedding, minibar, in-room safe, individually decorated

Apartment Deluxe with bathtub

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Estúdio Superior

Estúdio Superior | Premium bedding, minibar, in-room safe, individually decorated

Estúdio Superior

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartamento Deluxe

Apartamento Deluxe | Premium bedding, minibar, in-room safe, individually decorated

Apartamento Deluxe

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Superior

Apartamento Superior | Premium bedding, minibar, in-room safe, individually decorated

Apartamento Superior

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Estúdio

Estúdio | Premium bedding, minibar, in-room safe, individually decorated

Estúdio

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Torel Palace Porto

Luxury hotel with spa services and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and valet parking.
Torel Palace Porto offers 24 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Torel Palace Porto. During your stay, you're just a quick walk from Bolhao Market. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Porto Historic Center and Bolhao Market
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a library are also featured at the luxury Torel Palace Porto. For a fee, parking is available. A complete renovation of Torel Palace Porto was completed in February 2020.

This 5-star Porto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Blind – This fine-dining restaurant only serves dinner. Reservations are required.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blind

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 85.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per night (262 ft away)
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torel Palace Porto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 003391

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto

Torel Palace Porto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 155 reviews
Rating 8 - Good. 12 out of 155 reviews
Rating 6 - Okay. 4 out of 155 reviews
Rating 4 - Poor. 1 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Stayed 4 nights in Jan 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small boutique property in a very convenient location. The staff is friendly and attentive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadjla, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant say enough great things about this very chic and elegant hotel. We were made to feel.welcomed from the start and the details in the hotels presentatiom and style arw so beautiful. Claudio was wonderful and really made us feel lile royality. Of all the boutiques hotels i have stayed in, this was by far the best. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hiroko

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and services were excellent. Especially staffs (Joanne, Bruno, and all others) are attentive, professional and kind. All of the questions we asked came back with correct replies. Their hospitality made our stay - 7 nights - the most memorable and comfortable.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mohina

Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, and a central location. Loved the complimentary glass of port, too. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Loved the hotel theme of Portuguese literature and authors. The hotel staff makes you feel like a VIP. Everyone is accommodating and pleasant. The welcome drink of port was excellent. So too was participation in the advent calendar for the holiday. Beautiful hotel. The free Fado concert they have the guests was wonderful. Turn down service with chocolates nice. Breakfast delicious. The most amazing hotel and stay of all of our travels around the world.
Stayed 5 nights in Dec 2024

10/10 Excellent

William G

Stayed 1 night in Nov 2024

10/10 Excellent

Riley

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

The hotel and room were beautiful and clean and the staff wonderful. The breakfast was fantastic too. I can’t imagine a nicer and more accommodating stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a unique boutique experience. Good location. Excellent breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Staff

Very Nice Hotel with excellent caring staff. Will definitely return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark, Great Neck

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who will not let you carry a bag Excellent breakfast and dinner even in the library setting and again the staff was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Torel Palace in Porto! The location is great, the rooms and entire property are gorgeous, and the service is top notch.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angie, Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were treated so well by the lovely staff. Bruna was awesome. She knew we had spent a night in Porto before checking in to the hotel and yet she gave us a map and outlined must see places and gave us restaurant recommendations. The other 5 star hotel we stayed at never bothered. Every time we walked into the reception area the staff stood up out of respect., Russ was also fantastic! The hotel’s breakfast was excellent. Each room represents a writer or poet and there are books throughout the hotel and hanging creatively from the ceiling in the reception and library. We will definitely come back and stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

kaylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and went out of their way to be helpful. Great location, rooms and facilities. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Madina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great service, definitely will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant in every way

Everything about this hotel is pleasant: staff cheerful and attentive to every guest need, proximity to sites and restaurants, nicely appointed rooms, and generous and tasty breakfasts. I would recommend it as the main lodging to consider when visiting Porto.
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excllent city, fantastic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Special place. Perfect location to explore Porto. Then returning to Torrel Palace and maybe a quick plunge in the pool is the right way to cap off a great day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Travelled with partner
Wonderful!! We would definitely stay again.
Stayed 2 nights in Sep 2024