Hotel with a fitness centre, steps from Market Square
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Portsmouth Downtown. During your stay, you're just a quick walk from Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Valet parking available for a fee
Services include dry cleaning/laundry, luggage storage and wedding services
On-site recreation includes a gym
Guests have great things to say about the location and the helpful staff
Steps from Market Square and Moffatt-Ladd House
Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.
WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. The business-friendly Hilton Garden Inn Portsmouth Downtown also features a fitness centre, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.
The Great American Grill – This restaurant serves breakfast and dinner.
The Pavilion Lounge – This bar only serves dinner. Open selected days.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Valet parking on site (USD 40 per night; includes in/out privileges)
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
The Great American Grill
The Pavilion Lounge
Things to do
Gym
Shopping
TV in common areas
Family friendly
Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
1,496 square feet of conference space
24-hour business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Free cot
Free rollaway/extra bed
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shared bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with premium digital channels
MP3 dock
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from 27 December 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Bar/lounge
Fitness facilities
Guestrooms
Laundry facilities
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets: USD 75.00 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
Free rollaway/extra beds!
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 40 per night (in/out privileges)
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
We should mention
Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Garden Inn Portsmouth Downtown Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 466 out of 1001 reviews
10 - Excellent
466
Rating 8 - Good. 259 out of 1001 reviews
8 - Good
259
Rating 6 - Okay. 130 out of 1001 reviews
6 - Okay
130
Rating 4 - Poor. 80 out of 1001 reviews
4 - Poor
80
Rating 2 - Terrible. 66 out of 1001 reviews
2 - Terrible
66
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Lincoln
17 Dec 2024
Disliked: Property conditions & facilities
Full disclosure needed
Hotel pool, gym, bar restaurant and public space unavailable because of construction. Hotels.com should have disclosed this as there are plenty of alternatives in Portsmouth.
They scheduled major construction and turned off water to the building (no toilet, no hand washing, etc) with no notice to any of the hotel guests. We paid the same (high price) as their competitors downtown, but had to use bathroom in nearby bar and skip showers. We had no available restaurant, gym facilities, bar, etc. My polite email and call to the GM went unanswered. The only notice was a sign in the closed public space. Other guests shared the same story. The “Hilton Promise” sign is a cynical reminder that the test of good service is a promise fulfilled, not one made. That’s called something else
Michael
Stayed 3 nights in Dec 2024
6/10 Okay
Robert
11 Dec 2024
Liked: Cleanliness
Hotel was under some improvement. Renovations was not notified about this before booking our stay.
We had a good stay, but unfortunately many amenities were not available. The gym,pool and hot tub were closed, and there was no breakfast being served.
Kristen
Stayed 1 night in Nov 2024
8/10 Good
David
Business traveller, Travelled with partner
9 Dec 2024
Liked: Amenities
Great location, very clean room!
David
Stayed 1 night in Dec 2024
10/10 Excellent
Betty
8 Dec 2024
Betty
Stayed 1 night in Nov 2024
8/10 Good
Patricia
8 Dec 2024
Liked: Cleanliness, staff & service, room comfort
Very disappointed pool/gym were under construction.
The staff were friendly and cordial, the room a decent size, and for those interested there are plenty of downtown shops to support the local economy. However, we checked out early due to unsettling noise conditions from tenants, uncleanliness in our accommodation, and the overall hassle with parking. We appreciate the hard work of all the staff but it was just not comfortable for us.
Rooms old, bathroom had cracked granite repaired badly, lamp shade dirty and not just 1, sheer drape ripped and staff not in uniform Valet parking $40.00 but when I called hotel they never mentioned
I really like the hotel a lot, but there was some construction in the hotel going on around 6:30 in the morning, hammering, and I couldn’t understand why that would be happening so early. I am a musician and came up from New York to do a performance in Portsmouth at the Press room and certainly was not ready to be woken up at 6:30 AM, so that wasn’t so good. Also, I thought $40 to park was excessive and the meters near the hotel were broken so that’s not your fault but that was a problem and the pillows were not comfortable at all but other than that I love the hotel. It’s really nice.