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High Heaven Residence

3.5 star property

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Deluxe Apartment, Balcony | Living room | Flat-screen TV, Netflix
Property entrance
Exclusive Suite, City View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception
Superior Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
8 Kaprova, Prague, 110 00
  • Old Town Square
    ‪2 min walk‬
  • Prague Astronomical Clock
    ‪4 min walk‬
  • Charles Bridge
    ‪8 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪18 min drive‬

Room options

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About this property

High Heaven Residence

Hotel in Prague, steps from Charles University
A front desk safe and free Wi-Fi in public areas are available at this smoke-free hotel.
High Heaven Residence offers 11 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at High Heaven Residence. During your stay, you're just a quick walk from Old Town Square. Free WiFi in public areas, a round-trip airport shuttle (surcharge) and a local area shuttle (surcharge) are available.
  • Free WiFi
  • Amenities include a front desk safe and a lift
  • Steps from Charles University and Old Town Square
  • Airport and local-area shuttle service available for a fee
As a guest of High Heaven Residence, you'll find a front desk safe and a lift. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Prague hotel is smoke free.

Languages

Czech, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2 PM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.97 per person, per night, up to 60 nights.
  • Cleaning fee: EUR 35.00 per accommodation, per stay, (varies per unit)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day (656 ft away)
  • Late check-in fee: EUR 10 for check-in between 7:00 PM and midnight
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
High Heaven Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 2 PM - 7 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

High Heaven Residence Prague
High Heaven Residence Hotel
High Heaven Residence Prague
High Heaven Residence Hotel Prague

High Heaven Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HALEY, SPARKS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the absolute best stay I had on my entire trip! The staff were great at communicating with me prior to my arrival as well as being very welcoming when I arrived. As a solo female traveler, the location was perfect for walking to the main square as well as restaurants and I felt completely safe the entire time I was there. I felt like a princess in this room - very spacious, modern appliances, beautiful floors, fixtures, and architect, plus a bath tub that was so big, I still dream about it. I would come back to Prague for many reason but mainly just so I could stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely responsive and helpful staff when my flight plans changed unexpectedly. Accommodations were spacious and had European charm that made this feel like it was MY space while traveling, rather than staying in a hotel. Felt super comfortable and safe as a solo female traveler. Centrally located to a lot of tourist spots and plenty of restaurants to try, all within walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no complaints and no issues. Perfect location, 1/2 a block from the metro and walking distance to everywhere else. I highly recommend.
Stayed 7 nights in Jun 2024

10/10 Excellent

Rachel, Hoboken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautifully kept room with a fabulous bathtub! The location was absolutely perfect for a short stay in Prague, and I would not hesitate to stay there again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as accessible as we thought it would be
GREAT PART 1: We expected a hotel room, but they gave us a spacious apartment! Better than perfect. The kitchen was well-equipped, we loved the view, and there were two full baths. GREAT PART 2: The location was in a beautiful neighborhood and was incredibly convenient. BUT … One important reason we chose this hotel was because it was described as accessible. It was not. There was an elevator, but we also needed to go up and down a few stairs at the entry, and then almost a full flight to get from the elevator stop to our room. These unavoidable stairs presented a problem for us. For someone in a wheelchair or on crutches, the stairs would make access all but impossible.
Stayed 3 nights in Jul 2024

10/10 Excellent

April, Erie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly positioned in the heart of old town and walkable to everything! We loved it and will be back!
Stayed 3 nights in May 2024

10/10 Excellent

Danielle

Stayed 2 nights in May 2024

10/10 Excellent

Vikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location to walk everywhere. Quiet and safe area. Spacious room. They met us when we arrived and our room was ready
Stayed 2 nights in May 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Large, comfortable room in neighbourhood with sites and all needed amenities close by.
Stayed 3 nights in May 2024

10/10 Excellent

Neishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest hotels I have stayed in for quite some time. Check-in was easy, great location next to the main square and the Metro. Very quiet building, good air conditioning, Reasonable price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic as it was just off the main "old town" square, within easy walking distance of the majority of city attractions. Very accomodating to our needs as our train leaving was not until 10pm, holding our luggage for the day. Highly recommend High Heaven Residence for your stay in Prague.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Few Days in Prague
Easy check-in process. Location is IDEAL! Walk a few minutes and you are in the heart of the Old Town. Easy 6 minute walk in the opposite direction and you are at the Karlov IV Bridge and looking at Lesser Town. Late night food is nearby.
Stayed 2 nights in Jun 2023

6/10 Okay

Miss A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than a $25 hidden cleaning fee, this hotel was very nice, clean, perfectly located near tourist points of interest. I would highly recommend it, and if you like quiet at night, this was SUPER QUIET ! However, our room had a nice skylight but no view to speak of....
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very comfortable room with Netflix and Wifi. The location was excellent and reception arranged airport transfers for us - we were picked up from arrivals at the airport in a very comfortable car.
Stayed 2 nights in Dec 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Brittany, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean beautiful room, easy check-in, modern features, Netflix, spacious room, comfortable bed, safe and walkable location to everything right in the heart of Prague!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is not really a Hotel. It is set up more like Air B & B. The room was nice and close to old town. However if you needed anything from the front desk, it was not staffed most of the time. The front desk person was very helpful when she was there. In our case, we needed a little bit more guideance.
Stayed 4 nights in Oct 2019

10/10 Excellent

Vivy Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location wz clean good size room & nice staff
My husband and I were stayed there for long weekend. The first image is the super nice and helpful reception staff. She took contact via WhatsApp and hotel.com email to make sure when would we arrive the hotel. Then she send the very detail location instruction to guide us how to go to hotel from airport. It turns out we decided to book a pickup service, she did it for us immediately. After arrived the hotel, the room is at fifth floor with very nice size in both room and bathroom. Very Clean. Also has scilence air conditioner in good condition ( keep the room temperature perfectly). Hotel locates at the heart of Praha old town, walking distance to every tourist points, and the bus, metro and tram station are nearby the hotel. You can't find any location better than this. Definitely we will can back next time when we visit Praha again. Highly recommended!
Stayed 3 nights in Aug 2019

10/10 Excellent

Carmyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Everything!
I highly recommend High Residence. It’s within walking distance to everything you want to do and see in Prague. I appreciated thee daily housekeeping and the fact the manager was available by phone to assist.
Stayed 6 nights in Jun 2019

8/10 Good

S.H.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for tourists, however, booker beware- they only have air conditioning on one floor of the hotel (5th), so all other rooms can feel a bit overheated, especially in the summer months. Staff did bring us a standing oscillating fan after we asked about air conditioning, but we felt like they could have been more clear about this in the general hotel description since "air conditioning" is listed as one of the hotel amenities.
Stayed 4 nights in Jun 2019

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great location
Great place, great location. Staff was very nice. The room was big, new and clean, with a huge bathroom! Even got a present for honeymoon.
Stayed 4 nights in May 2019