Hotel Merkur - Czech Leading Hotels

4.0 star property

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Reception
Reception
Garden
Minibar, in-room safe, desk, laptop workspace
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Laundry
  • Parking available

Explore the area

Map
Tesnov 1162/9, Prague, 11000
  • Old Town Square
    ‪15 min walk‬
  • Prague Astronomical Clock
    ‪17 min walk‬
  • Wenceslas Square
    ‪17 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪38 min drive‬

Room options

Double Room (Free Parking)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Economy Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double Room (Executive Lounge Access)

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Budget Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Merkur - Czech Leading Hotels

Hotel with a 24-hour front desk, a short walk to Palladium Shopping Centre
A bar/lounge, self parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Hotel Merkur - Czech Leading Hotels offers 50 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Merkur - Czech Leading Hotels. During your stay, you're just a quick walk from Palladium Shopping Centre. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Old Town Square and Palladium Shopping Centre
  • Airport, shopping centre and bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Merkur - Czech Leading Hotels offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours), a shopping centre shuttle and a bus station shuttle are available for a fee. Hotel Merkur - Czech Leading Hotels also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Prague hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Languages

Czech, English, French, German, Italian, Polish, Russian, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Secured, uncovered parking on site (EUR 23 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift (90 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.97 per person, per night, up to 60 nights.
  • Administrative fee: EUR 2.2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 23 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Hotel Merkur - Czech Leading Hotels offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Merkur
Hotel Merkur Prague
Merkur Hotel
Merkur Prague
Merkur Hotel Prague

Hotel Merkur - Czech Leading Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good location, breakfast is nice, clean and comfy room
Stayed 1 night in Dec 2024

8/10 Good

Lubos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melouli

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with group
Disliked: Staff & service, property conditions & facilities
There is no air con in this hotel, which really should have been emphasised when booking during peak summer. The room was pleasant, but no twin available so had to use a sofa bed. Day staff friendly, but night staff ranged from odd to outright rude - one tall Asian getleman was particularly hostile, shrugging his shoulders at a request for an iron, and rude demeanor when we pointed out our bath tap wasn't working properly. One the plus side parking was very convenient, and location was good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jihye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money! Good location
The first impression was good since the lady at the reception desk was so kind. Also the room condition was good despite the fact it’s quite old. They even provided a complementary bottle of red wine which made us feel so welcomed. Location is very good, close to the old town. Plus parking was free which was huge helping financially.
Stayed 1 night in Apr 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, very friendly staff and close to the city center
Stayed 1 night in Mar 2024

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Cormac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Prague for a wekend, catching up with some friends. The Merkur provided excellent value for money - I had a spacious, clean and comfortable ensuite room. I didn't take breakfast. However, the cafe and bar were available to all customers (and the public) was breakfast was over. The reception staff were very helpful. The hotel is centrally located - the Old Town Square is only a short walk away. I wouold definitely stay in the Merkur again, if and when I return to Prague.
Stayed 3 nights in Mar 2024

6/10 Okay

T

Stayed 3 nights in Feb 2024

10/10 Excellent

Ethan Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, allowed us to check in early which was greatly appreciated. Great walking distance from old town. We were offered a bottle of water upon checkout which was a small but very kind gesture. 10/10 for value and location.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Scarlett-Betsy Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
It was just rlly good to be honest
Stayed 3 nights in Dec 2023

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel well located . Breakfast good variety . Lobby staff helpful . Only slight issue one room sink was blocked which was sorted out, other rooms shower over the bath flooded the bathroom as bath screen not working, otherwise good hotel .
Stayed 3 nights in Nov 2023

8/10 Good

Suchela

Travelled with group
Liked: Cleanliness, property conditions & facilities
We have some problem while check in Because expedia missing my booking for 2 rooms but when we are ahown our booking with expedia hotel staff try to confirm and room is too small so we cannot take a room So staff hotel is Mr. Vlastimil he is a kind man and help me for slove problem he is a good staff and take care my group
Stayed 2 nights in Oct 2023

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, service and staff made our stay very enjoyable. The fan in the room made the room temperature bearable the only downside is the lack of AC.
Stayed 3 nights in Aug 2023

2/10 Terrible

Kirill

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Merkur Prague - a misleading horrible experience.
I was very disappointed from this stay: the 4 star rating is over exagérâtes and misleading - at best I would rate this place as a Motel - beds, mattresses and pillows were old and made of a cheap pieces of synthetic foam, so you sweat all night long and your back hearts from not resting in a straight position. No AC in the room so you have to open the window and hear the tram and cars passing by. Bathroom - quite a challenge to get water at the right temperature and the door filled with humidity is not closing. Floors are old, paint is peeling… 300$ per night for such low quality is a scam !
Stayed 6 nights in May 2023

6/10 Okay

Andrew John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No bar. Very poor and sporadic Wi-Fi which is no good if you need to download flight tickets etc. room was very basic. Poor to options.
Stayed 3 nights in Apr 2023

6/10 Okay

Can

10/10 Excellent

Tamar

Stayed 1 night in Mar 2022

10/10 Excellent

Harjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Feb 2022

8/10 Good

M Zahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is very good hotel near main bus station and palladium shopping mall
Stayed 2 nights in Jan 2022

10/10 Excellent

Realiza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs and breakfast
The staff were all so friendly and accommodating. We loved our stay here. The breakfast is so wonderful to have a combination of continental breakfast and english breakfast. They even allowed us even beyond the time limit. Love it!
Stayed 2 nights in Dec 2021

10/10 Excellent

Melenie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe hotel
Breakfast is really good. In decent condition, everything was cleaned and felt safe.
Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fit
The hotel fit our needs perfectly.
Stayed 2 nights in Nov 2021

8/10 Good

Marie Angele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021