6/10 OK
Sofia
9.1.2023
Hyvää: Siisteys ja henkilökunta ja palvelu
Will think twice before booking again.
Stayed here for two nights. The location was nice, central and safe. The whole building is beautiful and it’s easy to navigate to. The room I had chosen was beautiful and spacious, just like advertised. The only issue was that the room’s toilet didn’t flush on the second day at all. The button action did absolutely nothing and there was no water flow. However the shower worked better than well since the shower cubicle leaked water on the bathroom floor and soaked my clothes I’d left on the floor while showering.
So I contacted the help number for assistance because it was super inconvenient not to be able to use the toilet. So in the evening, after showering and already changing into pyjamas, I was relocated into another room. Exactly the same like the one I was a couple floor upstairs but this time with a functional toilet. The bathroom floor tiling was not properly attached though as it kept moving while I walked around. That’ll probably cause a risk of some water damage later on but not my problem…
All in all it looked very pretty and on the surface was a nice experience. The hassle of relocating and calling for help was frustrating enough though that it sort of ruined the whole experience and I would’ve appreciated some sort of compensation.
Sofia
Yöpyi 2 yötä tammikuussa 2023
