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Residence Karlova

3.5 star property

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Photo gallery for Residence Karlova

Executive Suite, 2 Bedrooms, City View | Private kitchen | Fridge, microwave, oven, stovetop
Executive Suite, 2 Bedrooms, City View | Living area | LED TV
View from property
Executive Suite, 2 Bedrooms, City View | View from room
Executive Suite, 2 Bedrooms, City View | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Karlova 42, Prague, 100 00
  • Old Town Square
    ‪2 min walk‬
  • Prague Astronomical Clock
    ‪3 min walk‬
  • Charles Bridge
    ‪6 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪34 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, City View

Deluxe Suite, 2 Bedrooms, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Suite, 2 Bedrooms, City View

  • City view
  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms, City View

Executive Suite, 2 Bedrooms, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite, 2 Bedrooms, City View

  • City view
  • 138 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Residence Karlova

Room with kitchen, steps from Old Town Square
Along with dry cleaning, this smoke-free property has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance. All 5 rooms feature kitchens with fridges, ovens, stovetops and microwaves. In-room free WiFi and sofa beds are standard, as are LED TVs with cable channels. Housekeeping is not available.
Residence Karlova offers 5 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Accommodation at this 3.5-star property has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

This Prague property provides complimentary wireless Internet access. LED televisions come with cable channels.

During your stay at Residence Karlova, you're just a quick walk from Old Town Square. Features include free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge). This comfortable property has 5 rooms over 4 floors. Each room includes amenities such as free WiFi and a kitchen.
  • All accommodations offer kitchens, sofa beds and living rooms
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Old Town Square and 3 minutes on foot from Prague Astronomical Clock
  • Airport pick-up shuttle service available for a fee
As a guest of Residence Karlova, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3.5-star Prague property is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Holeckova 13, Prague 5]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cots (infant beds) are available for EUR 20 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.0 per stay
  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 29 per vehicle
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
Residence Karlova offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Holeckova 13, Prague 5
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Residence Karlova Prague
Karlova Prague
Residence Karlova Prague
Residence Karlova Property
Residence Karlova Property Prague

Residence Karlova Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 28 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for everything, quiet than last time I was here two years ago,thanks to your double windows.please give more towels for people who stayed more than 2days. Shampoos enough at least for first day( arrival)
Stayed 4 nights in May 2019

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities
Another Prague Scam
During the check in process my card was charged a 200 euro hold for any damages, fine thats understandable. We stayed at this apartment one night since we were flying back to the states the next day. I check my bank today, and the 200 euro hold is posted. This is incredible, and another black mark on an overall great city filled with scammers.
Stayed 1 night in Dec 2018

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service
Good apartment,terrible service from rental agent.
Had to fetch and return the keys across the river from another part of the city. No parking near rooms. Tried to have deposit credited to the original credit card but unfriendly staff wanted international back account details to do deposit or insisted on paying in cash(Krone) which I had to pay to convert to Euro as we were leaving Czech.
Stayed 3 nights in Dec 2018

4/10 Poor

KK, UK

Disliked: Property conditions & facilities
Apartment in Old Town
Spacious apartment but needs updating. Centrally based stepping out to shops so noise can be heard if there is a large crowd outside or dustmen emptying bins early in the morning. No maids coming to clean or change towels during our 6 days stay and had to go and buy own toilet tissues. There is no reception there so when checking in you need to go to Red and Blue Hotel which is about 25 mins walk from the apartment to collect the keys but we have arranged for a pick up from airport and the driver took us there to collect keys before going to the apartment .
Stayed 5 nights in Sep 2018

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Was great!
This place was great!! The location, location, location, location was amazing!!! Close to everything. The only thing I would change is to have more body soap (so bring some) & at night was little noisy, but we were so tired, we all fell asleep with no issues. I would stay here again for sure! Loved Prague!!!!!!!! (Even more so than Venice)
Stayed 3 nights in Jun 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flight was late so got in at 2:30 am. Pick up on keys a long ways from room. Elevator was really working. Had to walk four flights in dark. Gave us wrong room key. Luckily we tried room next store and we stayed there. Next day they wanted us to move After talking with them they did let us stay in our room which was great, but still a bit annoying. Overall this room was great. Just the process was confusing.
Stayed 3 nights in Jun 2018

8/10 Good

Harvinder

Liked: Staff & service, room comfort
But if a pain to check in at a different hotel which was about 25/30 mins walk. Otherwise good location and ok for friends on a stag. Wouldn't stop there with family as tnhings were dated and scuffs etc across the walls from previous stag parties etc im sure. Was perfect for 4 guys wanting to drink and just have a base to stay.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Horrible service!
Dissapointed after the first night without heating and hot water. We were sleeping in sweaters! Guy at the reception told me as a help to turn the radiator on!!! In the morning the front desk didnt know anything so I asked them again to fix it or to relocate us. Needed to call them several times to at least get a hot shower in another apartment. There was mattress instead of sofa bed - sofa bed was broken, not even able to sit on it, one hand towel for 6 people, no soap, 4 set of plates only! The only positive thing about the apartment is the location. The operator had refused to give us any disount for the fist night. There are hundreds of cozy apartments around the Prague, do not choose this one!
Stayed 2 nights in Mar 2018

8/10 Good

jan, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartment in the center of old town
the apartment is what u see on the photos. u need to go to the checkin place (which is abt 5mins away) to check in and u will have to either paid a deposit of 5000 kouners or 200euros in cash or card. ( this was not what i expect but i can understand the reasons for it) After doing that then u can go to your apartment to check in. My advise is to take their transport service. it is 25euros for airport and will be cheaper if u do a return journey. my return journey was to train station and it was only 10euros. really worth it for 4 person with 4 lugguages. if u arrive late at night like us. make sure u read this. use the swipe key to enter the entrance door and the keypad is to your left of the door, then walk straight till u see a glass door and again use your swipe key to go through it. then u will see a very small door on the left side, that is the lift which is very small. can only fit 3 person. After that, you will be able to see your apartments and use the swipe card to enter again. do not expect anyone there as there is no office at all. The apartment is great but is a little worn out and if u are a light sleeper like me. you might not like it as you can heard pple talking and the slanted windows has no curtains so it will be very bright.
Stayed 6 nights in Dec 2017

6/10 Okay

Nerys, Wrexham

excellent location
excellent location, apartment very large, 3 bathrooms, 2 large bedrooms, bit tired in parts, needs painting
Stayed 3 nights in Dec 2017

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartments
Great Apartment in a fantastic position, the pictures on Hotels.com are from a few of the apartments as they have several in the block. The one we stayed in was lovely and the check-in staff were very polite, They also arranged transfers for us both ways, the drivers were lovely and on time. Will definitely be back and stay here again.
Stayed 3 nights in Nov 2017

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
What a nighmare. Do not believe the photos.
We were hoping to sleep at night but this is not possible in the front bedroom with all the street noise until 3:30 in the morning. The rooms we saw on the internet sight (Hotels.com) do not reflect the actual apartment. The bathrooms are no where near what the photos showed. They are antiquated and very small and dark. The photos make it appear that you are getting a nice apartment. The furniture, lighting and decor are completely different then reality. Examples, 1 hand towel for 4 people, not soap for the bathrooms, etc. You get the idea. We tried to receive a refund but we were denied this by the property. They did allow us to change apartments but it did not matter. All in all and I would rate this property as "stay away at all costs".
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely and spacious - great location
Other reviews are correct: it is a real pain having to firstly go to the other side of town to collect the keys from staff at a hotel! Once at the apartment, it is a test to navigate the entrance hall and which lift to take (you have to go outside and across a courtyard rather than continue to the end of the corridor. We initially took a separate lift to another set of apartments that are also accessible through the main door off the street, ending up at the patio doors to a flat occupied by a very bemused guest!) However, the apartment is lovely and very spacious and definitely comfortable. There are 4 or so apartments owned by the company in that building and I think we had the best one: on the top (4th) floor - duplex. Makes it harder when the lift is out of service though, which it was for the majority of our stay! At least it was working when we arrived, allowing us to transport the suitcases up all the stairs. Not when leaving though. Finally, what a great location! Surprisingly, street noise was not really a problem much.
Stayed 3 nights in Sep 2017

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Amazing location, 2 min walk from famous clock,5 min walk to Karols, bridge, plenty of bars and restaurants around, great and helpful staff, only downside is the condition of apartment, need a bit of fresh paint, apart of that amazing, definitely will be back
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Be awere!
We were transfered to another appartment, logistic problem it seems. Located few blocks from Residence Karlova, but with pickpockets around. An fight happened overnight next door. Somebody tried our door a few time. Enough?
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center of old town square. A very clean apartment and it had a lot of space.
Stayed 3 nights in Sep 2017

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Prague
Nice apartment, close to everything. Service was exceptional by all the staff. Arranged airport pick up and transportation to train station, all went off smoothly. Good price and would recommend to anyone.
Stayed 4 nights in Sep 2017

8/10 Good

sisinpacific, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of old town
This apt is right in the middle of old town, but it was not too noisy. The apt was well appointed, with a nice living area, 3 bathrooms!!, and lots of beds. The kitchen was kind of small but we were not cooking a lot. There is a roof top patio with a tale and chairs. There were a few setbacks though. One was having to check in at a very far away location. If we had not rented a taxi it would have been difficult. Also the taxi cannot get very close to the apt, so be prepared to haul your luggage along the cobblestone streets.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Great location and spacious apartment. 2+1/2 bathrooms for 2 bedroom apartment. No more pluses. Poor cleaned, old, bad maintained. Headache with check-in. No any hotel representative / concierge - you are on your own. All contacts through the phone. No air conditioner, very hot in warm weather. The temperature in the room was above 29 Celsius even with windows opened (the outside temperature was less)
Stayed 3 nights in Jul 2017

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Far away from stores, it's near terminal 2 that is under renovations so there's minimal places to shop but they do have some fancy restaurants inside the building. Besides that, the hotel was way above expectations. Highly recommended
Stayed 1 night in Jul 2017

8/10 Good

HandyMommy, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and Centrally Located
Neat apartment, literally in the center of the old town, which could be good or bad.... for us the noise that was coming from the street all night was quite annoying. If you don't mind it, then this apartment is for you. Huge, with all the amenities needed for a comfortable stay.
Stayed 1 night in Jun 2017

2/10 Terrible

Rajiv

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible choice for a place to stay in Prague
Good: Centrally located to old town. Very close to the astronomical clock. This is the only good thing about this place. Bad: The list is long. - Terrible Check-in process. One needs to go to other side of the town to collect keys and then come back all the way to old town to stay. Taxi outside train station will flee you, royally. It costs. CZK 150, but they charge CZK 600. Always call in a taxi or uber. - The hotel staff, although, polite, are not very efficient. They keys they gave us in the first instance, wasn't activated when we reached apartment, so, we had to call in, wait for 20 mins on the street after a tired journey, so their reception person can come down and handover the keys. - Terrible WiFi connection. Didn't work for most part of the day, except late in the night. - The place pics in the ad are very very misleading. DO NOT go by them. The actual place looks nothing like that. - Apartment is pretty old, stuffy, smelly.

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location .
Fantastic location , right in the heart of the old town .vey spacious , secure and clean .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to most popular walking area
Great stay. perfect location. clean place. Very large. Great value