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Pestana Trópico - Ocean & City Hotel

4.0 star property
VIP Access

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Photo gallery for Pestana Trópico - Ocean & City Hotel

Exterior
Interior
Outdoor pool, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
Prainha, Cidade Da Praia, Praia, Santiago, CP413
  • Prainha Beach
    ‪3 min walk‬
  • Dona María Pia Lighthouse
    ‪11 min walk‬
  • Quebra Canela Beach
    ‪12 min walk‬
  • Santiago Island (RAI-Praia Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, Sea View (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Classic Room, Sea View (Extra Bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Classic Room, Sea View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 78 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • Sleeps 4
  • 1 Double Bed

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About this property

Pestana Trópico - Ocean & City Hotel

Family beach fun and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and a business centre.
Pestana Trópico - Ocean & City Hotel offers 93 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Praia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pestana Trópico - Ocean & City Hotel. During your stay, you're just a quick walk from Prainha Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Alex
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Prainha Beach and 11 minutes on foot from Dona María Pia Lighthouse
  • Airport shuttle service available for a fee
Pestana Trópico - Ocean & City Hotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Pestana Trópico - Ocean & City Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Praia hotel.

Alex – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Ilheu – Overlooking the ocean and pool, this sports bar specialises in international cuisine and serves lunch, dinner and light fare.
Late-night fare is available from room service (during limited hours).

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alex
  • Ilheu

Things to do

  • Arcade/game room
  • Children's pool
  • Ecotours
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pestana Trópico - Ocean & City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CVE 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CVE 990 per person (one-way)
  • Airport shuttle fee per child: CVE 990 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Pestana Trópico - Ocean & City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pestana Trópico
Pestana Trópico Hotel
Pestana Trópico Hotel Praia
Pestana Trópico Praia
Pestana Trópico
Pestana Tropico Ocean & City
Pestana Trópico - Ocean & City Hotel Hotel
Pestana Trópico - Ocean & City Hotel Praia
Pestana Trópico - Ocean & City Hotel Hotel Praia

Pestana Trópico - Ocean & City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 241 reviews
Rating 8 - Good. 104 out of 241 reviews
Rating 6 - Okay. 27 out of 241 reviews
Rating 4 - Poor. 5 out of 241 reviews
Rating 2 - Terrible. 8 out of 241 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, Ft Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel for value
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Fairly nice place; friendly staff. Will be even nicer after upcoming (long overdue) remodeling.
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 10 nights in Aug 2024

8/10 Good

Darina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 4 nights in Jul 2024

2/10 Terrible

Antonio

Stayed 3 nights in Jun 2024

2/10 Terrible

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people who work at reception rooms and breakfast are very good but this hotel in terms of menu need to change a lot of things. I don’t understand why if you order a plate of steak or fish it’s doesn’t come with any side. In terms of food and the management,this hotel is in a bad way
Stayed 8 nights in Jul 2024

8/10 Good

Moregrace

Stayed 1 night in Jun 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in a 2:30 am almost half hour for computer to boot up so I can pay. Since it was so late I could have paid next morning at check out.
Stayed 1 night in Jun 2024

8/10 Good

Audilia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the hotel. We were to stay 3 nights, however our flight from S. Filipe was cancelled therefore we missed or first night, we requested a refund of the first night since flight cancellation was no fault of ours, however it wasn’t honored, was disappointed with that, however, the stay was nice, staff were friendly and eager to help out. Breakfast buffet was exceptional. Lunch was superb.
Stayed 3 nights in May 2024

6/10 Okay

Pedro

Stayed 3 nights in May 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Good location and comfortable bedding.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cesarino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel friendly staff - room maintenance can be better but overall great stay Loved the breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working to please.
Only a one night stay. Lovely ambience with bar area and reception well designed. Not too sure if it's suitable as a holiday destination, but good for a short visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Uyen

Stayed 1 night in Feb 2024

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities

8/10 Good

tracy

Liked: Staff & service
Disliked: Cleanliness
Cleanliness of the room was the only fault. Otherwise the hotel staff were super friendly and helpful. Restaurant food was very very good. Breakfast buffet very good too
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Becky, Carlos, Silvana, Mr. Lopes our housekeeper Maria and the entire staff made the trip. They took care of everything we needed. This is the only place to stay in Praia.
Stayed 2 nights in Nov 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Always very helpful staff, the best hotel to stay at in Praia.
Stayed 1 night in Nov 2023

2/10 Terrible

Bridget, Ibadan

Stayed 1 night in Oct 2023

6/10 Okay

Aichetou, Harper Woods

Noise
Stayed 2 nights in Sep 2023

8/10 Good

Tarik

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It is the best hotel in praia. It just not a reel 4 stars. a bit old. the room is not made sometimes. The breakfast buffet is ok ... nothing fancy
Stayed 4 nights in Aug 2023

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, AC worked well, Staff was friendly .
Stayed 2 nights in Aug 2023

6/10 Okay

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Elsa

Stayed 2 nights in Jul 2023

10/10 Excellent

Sanjiv

Stayed 2 nights in May 2023