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Hotel Itavera Master

3.0 star property

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Photo gallery for Hotel Itavera Master

Front of property
Restaurant
Laptop workspace, free WiFi
Exterior
Towels, soap, toilet paper

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Avenida Quatorze de Setembro 240, Presidente Prudente, SP, 19013-380
  • Parque Shopping Prudente Mall
    ‪12 min walk‬
  • Povo Park
    ‪18 min walk‬
  • IBC Events Center
    ‪6 min drive‬
  • Presidente Prudente (PPB-Presidente Prudente State)
    ‪10 min drive‬

Room options

View all photos for Standard Quadruple Room

Laptop workspace, free WiFi

Standard Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Bed

View all photos for Standard Double or Twin Room

Laptop workspace, free WiFi

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Laptop workspace, free WiFi

Standard Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Laptop workspace, free WiFi

Standard Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

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ibis Styles Presidente Prudente Portal D'Oeste

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  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (235)
The price is €52
for 1 room
includes taxes & fees
4 Apr - 5 Apr
ibis Styles Presidente Prudente Portal D'Oeste

About this property

Hotel Itavera Master

Hotel in Presidente Prudente with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a coffee shop/cafe are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Hotel Itavera Master offers 65 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
During your stay at Hotel Itavera Master, you'll be within walking distance of Parque Shopping Prudente Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • 12 minutes on foot from Parque Shopping Prudente Mall and a 3-minute drive from Povo Park
  • Pets welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Self parking is free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Hotel Itavera Master has 2 restaurants on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Itavera Master Hotel
Hotel Itavera Master Presidente Prudente
Hotel Itavera Master Hotel Presidente Prudente

Hotel Itavera Master Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Damaris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSSIMO
O local não possui boa limpeza, na cama tinha traça e os lençois estavam manchados! Banheiro não estava limpo e higienizado. Os móveis estavam em péssimas condições.
Stayed 1 night in Mar 2025

10/10 Excellent

Karina

Stayed 1 night in Mar 2025

10/10 Excellent

Matheus Gomes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

all m g m p

Stayed 2 nights in Feb 2025

6/10 Okay

Regina Andrade

Liked: Cleanliness
Regular
Cama boa, café da manhã bom. Quarto grande. Banheiro horrível, chuveiro estragado, tampa do vaso estragada, porta do banheiro com defeito. Solicitado mudança de quarto mas não foi possível.
Stayed 1 night in Feb 2025

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faz jus ao preço, nada do que reclamar.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Manutenção e serviços a desejar
Estacionamento com goteira (manchou a pintura do carro), problema na fechadura do quarto, banheiro interditado do piso térreo, café da manhã com vários itens faltantes e muita demora na reposição, funcionários nada simpáticos.
Stayed 2 nights in Jan 2025

8/10 Good

Isaias

Liked: Staff & service, property conditions & facilities, room comfort
Vale a Pena!
Hotel bem na média pro meu caso que só foi a pernoite e seguir viagem, o restaurante a noite é 10 e o atendimento muito bom também!
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível, quartos sujos , lençóis sem trocar , banheiro sujo e pessimas condições de uso, pessoas fumando nos corredores e quartos do hotel, funcionários não atendem bem, mal recebidos na recepção, não recomendo para ninguém
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o hotel
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo
Limpeza péssima, lençol não foi trocado encontrei fios de cabelos de outros hospedes na cama, banheiro sem papel higiênico, troca de quarto de última hora por confusão do atendente, quarto sem interfone, com lâmpada queimada, comunicação ruim da recepção, elevador sem ventilação e extremamente fedido, outros hospedes com as portas dos quartos abertas e fumando no corredor, estacionamento horrível e pouco iluminado. O quarto não condiz em nada com as fotos publicadas.
Stayed 2 nights in Jan 2025

8/10 Good

Sulamita Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento do pessoal da recepção foi ótimo, sempre solícitos. Café da manhã ótimo. Os quartos são antigos e precisam de reforma e atualização
Stayed 2 nights in Jan 2025

2/10 Terrible

Nathalia de Macedo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Primeiro que fizeram a reserva errada e não tinha quarto para nós, aí depois arrumaram um quarto para 3 pessoas. E queriam colocar um colchão no chão e nem cabia no quarto de tão pequeno que o quarto era. O banheiro era velho, um chão horrível, meus filhos nem queriam tomar banho nele, a janela basculante do quarto não fechava. Café da manhã bem fraquinho também. Pessima experiência
Stayed 1 night in Jan 2025

6/10 Okay

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Elton

Liked: Cleanliness, staff & service
O hotel tem valor acessível e de modo geral é bom! Alguns detalhes somente. No meu quarto a porta do banheiro não tinha trava o sanitário estava solto e o chuveiro com os furos bem entupidos e e to telefone não funcionou para ligar na recepção
Stayed 1 night in Jan 2025

6/10 Okay

Marcelo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel necessita de reformas. Instalações muito depreciadas.
Stayed 1 night in Jan 2025

6/10 Okay

Andrey G

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bem razoável
Quarto não estava totalmente limpo, estacionamento parece abandonado, sujo e escuro. Elevador cheirando xixi. E colocaram nós em quarto triplo, sendo que reservei quádruplo. Mas depois a atendente resolveu, quando falamos que não queríamos mais.
Stayed 1 night in Jan 2025

10/10 Excellent

Joilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Roberto Hisao

Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco de Lirio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Cobrança indevida (duplicada)
A Experiência com o Hotel Itavera Master foi decepcionante. O atendimento é muito confuso, me cobraram duas vezes no cartão de credito, enquanto fiquei apenas uma noite. Tenho tentado contactar o hotel para estorno do que foi cobrado mais, pelo canal de comunicação com o hotel, mas não tive nenhuma resposta, muita falta de respeito como o cliente.
Stayed 1 night in Dec 2024

10/10 Excellent

Elen Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável
Minha estadia foi uma experiência muita, gostei, ficaria novamente
Stayed 1 night in Jan 2025

8/10 Good

orminio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Gabriella Leticia

Travelled with family
Disliked: Cleanliness, staff & service
Não recomendo de jeito nenhum. Café da manhã cheio de moscas. Não dispobilizaram o quarto quádruplo que paguei. Achamos no quarto papéis de outros hospedes
Stayed 1 night in Dec 2024