2/10 Terrible
ann
Travelled with partner
5 Jan 2025
My husband and I paid in advance for a full week here, but when we arrived we were told our reservation had been cancelled. The manager said that mistakes had been made, and to make up for that we would get a full refund, and a free future stay. The week (where we ended up at another place) is now over, but neither of these things have happened.
This was a trip to celebrate my 75th birthday later this month, and the unexpected and unwelcome change of plans, as well as the manager’s unkindness, put the trip under a black cloud.