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Hôtel Aux Vieux Remparts, The Originals Relais

4.0 star property

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Photo gallery for Hôtel Aux Vieux Remparts, The Originals Relais

Couples treatment room(s), body treatments, facials, massages
Front of property
Exterior
Terrace/patio
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

Map
3 rue Couverte, Provins, Seine-et-marne, 77160
  • Cesar Tower
    ‪4 min walk‬
  • Provins Tourism Office
    ‪7 min walk‬
  • La Roseraie de Provins
    ‪9 min walk‬

Room options

View all photos for Superior Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room

Traditional Double Room | In-room safe, individually furnished, free WiFi, bed sheets

Traditional Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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The price is €100
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includes taxes & fees
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About this property

Hôtel Aux Vieux Remparts, The Originals Relais

Art Deco hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and a meeting room.
Hôtel Aux Vieux Remparts, The Originals Relais offers 42 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include baths or showers. This Provins hotel provides complimentary wireless Internet access.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open selected days.
During your stay at Hôtel Aux Vieux Remparts, The Originals Relais, you're just a quick walk from La Grange aux Dîmes. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, body treatments or facials at the spa
  • Amenities include a front desk safe, a meeting room and a terrace
  • Steps from La Grange aux Dîmes and 4 minutes on foot from Cesar Tower
  • Pets welcome for a fee
Hôtel Aux Vieux Remparts, The Originals Relais offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hôtel Aux Vieux Remparts, The Originals Relais also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

This 4-star Provins hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
L Esquisse – This restaurant serves lunch and dinner.
Aux Vieux Remparts – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aux Vieux Remparts
  • L Esquisse

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.31 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aux Vieux
Aux Vieux Remparts
Hostellerie Aux Vieux Remparts Hotel
Hostellerie Aux Vieux Remparts Hotel Provins
Hostellerie Aux Vieux Remparts Provins
Vieux Remparts
Relais Silence Aux Vieux Remparts Hotel Provins
Relais Silence Aux Vieux Remparts Hotel
Relais Silence Aux Vieux Remparts Provins
Relais Silence Aux Vieux Remparts
Hôtel Aux Vieux Remparts The Originals Relais
Hôtel Aux Vieux Remparts, The Originals Relais Hotel
Hôtel Aux Vieux Remparts, The Originals Relais Provins
Hôtel Aux Vieux Remparts, The Originals Relais Hotel Provins

Hôtel Aux Vieux Remparts, The Originals Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 183 reviews
Rating 8 - Good. 71 out of 183 reviews
Rating 6 - Okay. 17 out of 183 reviews
Rating 4 - Poor. 9 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A lovely place for a mini vacation

Fantastic location!!! The staff was friendly and helpful and the room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel Provins

Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, with all the quirky charm of an old establishment, but including modern cons. Guest room 224 was perfect. Up 2 flights of stairs (no lift in this part of the hotel) in a quiet corner, spacious with comfortable king bed and high-end bedding, a window with nice view of some old town buildings, two skylights and a nice sitting area, Original A-frame rafters (so high ceiling) and a pristine, spacious bathroom. The bathtub with both faucet and handheld shower wand was superb – good water pressure, spacious bath for relaxing, and fluffy absorbent towels. No washcloths or face cloths, however. In room 224 there was a kettle with tea & instant coffee. 2 bottles of water were provided. The AC worked. The staff agreed to store small items in their refrigerator for us. It would’ve been convenient (and it seems a standard offering of any hotel these days) to have a small fridge in the room. One does not want to run down to staff for every access to their items. The reception and service from staff was exactly what one would hope for. Make sure you get a map of the area at reception – there are English as well as French versions and they are indispensable for navigating the small town and appreciating what you are seeing. Provins is an authentic, medieval village, nicer in our view, than Aigues Mort or St-Paul de Vence, if you have been to either. You must view the Tour Cesar and large church behind it lit up at night. We recommend this hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Greys

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
We recently stayed at this hotel, and while the location was convenient, just outside the Main Street in the charming little town, our experience was marred by several issues. The breakfast, although available, was limited in options and overpriced. Moreover, our daughter discovered some unclean items under her bed, which was concerning. The air conditioning was also insufficient, only cooling the main room, leading to sweltering conditions on the second floor where our kids slept, causing them to wake up uncomfortable. Additionally, the property did not have a swimming pool, contrary to the pictures, and our 12-year-old was not permitted to use the jacuzzi. Overall, our stay was disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, will return.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely hotel booked the most basic room & it was fine, spa was lovely, underground bar was cool & restaurant food was lovely, surrounding area was beautiful & so much history. Would & have recommended for a overnight stay.

10/10 Excellent

Weyers

Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Fine Inn in Beautiful Provins

Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Very good....but!

Easy to find, right in the middle of the old town. Staff were pleasant at check in and the rooms were spacious and well furnished. However Room 301 stank of cigarette smoke, there is only one flat pillow person on the bed, no refrigerator in the room and no milk with the supplied tea/coffee. Small details but they could be remedied quite easily. It is not a budget hotel. Breakfast had a huge choice of good quality food.
Stayed 1 night in Apr 2023

10/10 Excellent

Peggy S

Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provins was the trading center of France centuries ago. A must to see the past. Hotel Ramparts is right in the center of actives but quiet and enjoyable with lovely indoor and outdoor terrace eating and drinking. The underground area has been turned into a relaxing bar area. Private parking a plus.
Stayed 1 night in Sep 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot for the night

Cute town, definitely worth stopping for a night. Hotel was nice. Bike-friendly. Could not be more central.
Stayed 1 night in Jul 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Francois

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Center of village, clean, restaurant and bar dining options adjoining. It was a warm night and the AC didn't work (it just blew air), the radiator in the bathroom wouldn't switch off - which added to the heat. The toilet had no paper, the cold tap in the bathroom sink was only a little less cooler than the hot tap. And we didn't discover any of this until late in the night when it wasn't practical to call and get these fixed.
Stayed 1 night in Jun 2021

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

high quality

from service to reception everything was perfect, at the reception the hostess was professional and welcoming, very efficient service, the meals were delicious and of high quality
Stayed 1 night in May 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Provins hotel

Great atmosphere from this hotel right in the old part of Provins with parking.The bar in the 12th century cellar was fascinating. Dinner was good too.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and subterranean bar. Room was also excellent - clean and spacious. Wifi was not very good. Other than that, a great stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant,accueil and resturant. Delicious food servedvin resturant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Outstanding experience in this little gem of a hotel/spa in the middle of a classic French medieval town. It’s definitely worth the drive down from Paris for an overnight stay. The restaurant and menu was very, very good. The staff was outstanding. The spa facilities are nicely kept and the couples massage room is pretty cool. Our family suite had a loft for the kids and they seemed to have a great time “getting away” from us for a while. The upper town around the hotel has a lot of charm and history. There’s a “petite train” that does a loop around the town, there’s a little carousel that’s fun for the kids. The people are very friendly even though we spoke very little French. The lower town is bustling and worth a visit as well. Such a great experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Katherine, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant, historic getaway

We stayed for two nights and had a lovely, relaxing time. This seems to be the nicest and most central place to stay in the historic upper village of Provins. After spending time in Paris and traveling around France in the weeks prior, it was lovely to stay in a place where we could walk to everything and relax, explore and take in Provins at our own pace. I can't wait to return.