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Four Points By Sheraton Puebla

3.5 star property

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Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Lobby
View from room
Outdoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Galerías Serdán
    ‪13 min walk‬
  • Cuauhtemoc Stadium
    ‪8 min drive‬
  • Centro Expositor
    ‪10 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Terrace, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony, Volcano View

  • 10 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1272)
The price is €57
for 1 room
includes taxes & fees
11 May - 12 May
Holiday Inn Express Puebla by IHG

About this property

Four Points By Sheraton Puebla

Hotel with free valet parking, in the vicinity of Estrella de Puebla Observation Wheel
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Four Points By Sheraton Puebla offers 144 accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points By Sheraton Puebla's great location. During your stay, you'll be within walking distance of Galerías Serdán. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at María Ofelia
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the location
  • 6 minutes by car from Estrella de Puebla Observation Wheel and 7 minutes from Finsa Industrial Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Four Points By Sheraton Puebla offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1485 square feet (138 square metres) and includes conference space. The business-friendly Four Points By Sheraton Puebla also features a garden, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
María Ofelia – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 per person
  • Airport shuttle fee: MXN 400.00 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Puebla offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1033 reviews
Rating 8 - Good. 161 out of 1033 reviews
Rating 6 - Okay. 36 out of 1033 reviews
Rating 4 - Poor. 20 out of 1033 reviews
Rating 2 - Terrible. 23 out of 1033 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahsan Ullah

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they ran out of parking spots we had to park around the corner.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and able to rest at night. Beds were clean and comfortable. Overall a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, sound-proof rooms. Excellent staff.
Stayed 1 night in Jan 2025

4/10 Poor

Alberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here before without problems. This time i was given a room were the bathroom had bad or broken seal and it stunk. Changed room but noise from a nightclub below was incessant untill 6AM. Service is great, restaurant could use some nicer pastries. They used to have fresh croissants and pastry at the bar, near the espresso macjine, not anymore
Stayed 7 nights in Dec 2024

10/10 Excellent

ruben

Stayed 2 nights in Dec 2024

8/10 Good

eliut

Stayed 1 night in Dec 2024

10/10 Excellent

Ivette

Stayed 3 nights in Dec 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with good facilities. I especially loved the 24 hour restaurant on the ground floor and the hotel gym. It's a solid choice if you want a comfortable stay in Puebla.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan m de la

Stayed 1 night in Nov 2024

10/10 Excellent

Juan m de la

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love the fact that they look after a doggie at the entrance
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Munkhjargal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, the area around it not great.
Stayed 1 night in Nov 2024

10/10 Excellent

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option
Stayed 2 nights in Oct 2024

8/10 Good

Rodolfo

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez que me hospedo en este hotel, excelente ubicación para mis visitas de trabajo y el cuarto de primer nivel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it because of its location, clean environment and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel super amable. Nuestra habitación estaba super limpia y el hotel es divino.
Stayed 2 nights in Oct 2024

6/10 Okay

Noe Bladimir

Business traveller
Staff treat
Stayed 1 night in Sep 2024

10/10 Excellent

Dante J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024