Hotel with a 24-hour front desk, near Great Pyramid of Cholula
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden and a fireplace at reception are on-site.
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottles of water. This accommodation is furnished with desks and desk chairs. Beds feature down duvets and premium bedding. This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Casa Real , you're just a quick walk from University of the Americas Puebla. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
Free Wi-Fi (speed: 25+ Mbps)
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Continental breakfast served weekdays for a fee
Services include a concierge, a porter and luggage storage
Just a 4-minute drive from Great Pyramid of Cholula and 6 minutes from Explanada Shopping Center
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Casa Real also features multilingual staff, a garden, and concierge services.
This 3.5-star San Andrés Cholula hotel is smoke free.
For a fee, guests can enjoy a continental breakfast on weekdays from 8:00 AM and 1:00 PM.
Hotel Casa Real has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Weekday continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 120 for children
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of MXN 250
Things to do
Bicycle storage
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
Pets: MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 33 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 120 for children
Pet deposit: MXN 250 per stay
Pet fee: MXN 250 per pet, per night
Service animals are exempt from fees
A late check-out fee will be charged
Hosted evening meal: MXN 250
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 32
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula
Hotel Casa Real Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 67 out of 109 reviews
10 - Excellent
67
Rating 8 - Good. 31 out of 109 reviews
8 - Good
31
Rating 6 - Okay. 5 out of 109 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 109 reviews
4 - Poor
1
Rating 2 - Terrible. 5 out of 109 reviews
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Ivan
1 Nov 2024
Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
El hotel está situado en la calle de más antros de Cholula, frente a la UDLAP. En la noche hay bastante ruido que viene de la calle y de los antros. Con suerte te toca una habitación que dé hacia el interior, pero entonces no hay vista hacia ningún lugar, sino hacia el restaurante. Es una buena opción para salir del paso