See all properties

Hotel del Paseo

3.0 star property

Choose dates to view prices

Photo gallery for Hotel del Paseo

Family Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Shower, rainfall showerhead, hair dryer, towels
Lobby
Daily English breakfast (MXN 50 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Poniente 914 Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪10 min walk‬
  • Puebla Cathedral
    ‪12 min walk‬
  • Puebla Convention Center
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

Similar properties

Terrace/patio

Hotel Santo Domingo

  • Free WiFi
  • Housekeeping
  • Living/dining area
  • Microwave
3.8 out of 5, Good, (116)
The price is €23
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Hotel Santo Domingo

About this property

Hotel del Paseo

Colonial hotel with free valet parking and 24-hour front desk
A restaurant, concierge services and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
Hotel del Paseo offers 50 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at Hotel del Paseo, you're just a quick walk from Plaza de Revolución. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral
There's a restaurant on site. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel del Paseo. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Puebla hotel.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to noon.
Hotel del Paseo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 50 for adults and MXN 50 for children
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 27 December and 31 December.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel del Paseo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 50 for adults and from MXN 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • There is limited hot water on site.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Del Paseo
Del Paseo Puebla
Hotel Del Paseo
Hotel Del Paseo Puebla
Hotel Paseo Puebla
Paseo Puebla
OYO Hotel del Paseo
Hotel del Paseo Hotel
Hotel del Paseo Puebla
Hotel del Paseo Hotel Puebla

Hotel del Paseo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 162 reviews
Rating 8 - Good. 68 out of 162 reviews
Rating 6 - Okay. 35 out of 162 reviews
Rating 4 - Poor. 13 out of 162 reviews
Rating 2 - Terrible. 10 out of 162 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable
Hotel del Paso was very comfortable. We were in town for a family emergency and this hotel was conveniently close to the hospital. The staff was very nice and helpful and never had an issue with any of them. The room was super clean and they would do a really good job at having it ready after a long day at the hospital.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location and very accommodating staff. There's no such thing as quiet time. There was some construction and some guest didn't care about the time.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is very comfortable and the stall are helpful. Everything, from the room to the patio, well maintained
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated, great hotel in Puebla
I've stayed at this hotel twice over the past few years. It's a pleasure. Very quiet (contrary to some previous posts--I think those folks must have had bad luck). In fact, unlike so many Mexican hotels, this isn't a 'concrete bunker' with echoes from the hallways. The doors are nicely secure, too. It is about a ten minute walk to the downtown, but conversely, a park is just one block to the west (and the military and railroad museums very nearby). Exceedingly friendly staff here. I highly recommend.
Stayed 2 nights in Mar 2019

4/10 Poor

dncnlltt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I liked the clean rooms, friendly staff, and great location. I actually prefer a harder mattress like the one in the room. For the price, you can't beat it. What I didn't like was the noise level in the place. Because of the way the hotel was constructed, you can hear every little sound. Also the other guests didn't make any attempt quiet down even late into the night. On my last night the couple above me decided to have a very loud argument that started at 2 am and went on to about 3:30 am. Since I was a guest in a foreign country, I didn't know what the etiquette is for asking people to keep the noise down. I will definitely stay somewhere else on next visit to Puebla.
Stayed 3 nights in Aug 2018

10/10 Excellent

Luis, Chicopee, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Honestly this place was amazing! The price was affordable and the room was quiet! They offered heater or more toiletries! Thanks a lot!
Stayed 1 night in Jan 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla love's you..
A very well located hotel where you can walk around nearby places as museums, markets, etc
Stayed 3 nights in Nov 2017

8/10 Good

Stacy, Sacramento, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in room 8, which doesn't face the lovely courtyard and so is extra quiet in a nook hallway. Nice TV, private bath. As with many Mexican hotel, there's a center courtyard, complete with friendly parakeets. Only 1-2 blocks from the big Paseo del Bravo park/dedicated bus lane station. It's maybe a 10 min walk to the Zocalo. Across the street from front entrance is a primary school (don't worry, no noisy) set in a classical building. Daily room service. Oxxo convenience stores (2) located 2-4 blocks away. Electrical outlets are the only take the two-prong so bring an adapter to accomodate the round ground terminal

4/10 Poor

Rafael, Curitiba, Brasil

Disliked: Property conditions & facilities, room comfort
Bad hotel, bad area. Nice city, Cholula is better
Bad neighborhood, people unfamiliar with the city should avoid. Stay closer to the zocalo for toutism or on av Juarez for nightlife. For sightseeing, prefer Cholula over Puebla.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Daniel, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but hotel lacks basic ammenities.
I reserved 5 rooms at this hotel for my family and I. While the hotel was in a great location, we encountered the following problems: 1. We arrived at 5pm to check in and only one out of the five rooms were ready. Spoke to management of the hotel and they said that due to a group of students who did not check out until 4pm, the rooms were not ready. Nothing was offered by management to compensate for this inconvenience. 2. When the guest checked in for the 5th room, she was told that there was a problem with one of the beds. Apparently the bed frame had been broken and the mattress was on the floor. The reception personnel said this was NOT their fault. When another room was demanded, the guests got a single room instead of a double-room. 3. One out of the five rooms had no water in the shower. It took maintenance two hours to fix. And once "fixed" - there was no hot water. 4. Two out of five rooms had no hot water the first day. 5. The towels provided on the first day were disgustingly dirty and old. 6. The dining room offers breakfast for purchase. It took hour and a half to get breakfast made and served at the table for 7 of us. While I realize this is a 3-star hotel, the basics are basics (hot water, clean towels, and functioning beds). I would NOT stay at this hotel again nor do I recommend it. Shop around - there are other small hotels in the area for about the same daily rate.

6/10 Okay

Ralph, Kelowna, BC

Liked: Staff & service
OK Budget Hotel
Booked a budget hotel not too far from the Central. It met our expectations.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Right price in good area
Decent budget priced hotel within few minutes walk to zocalo (main square). Room was very basic but clean and perfect for weekend stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quality vs price, fantastic!
Great little hotel for the price. A short, easy 15 minute stroll right into the centre of the old town. Lots of things to see on the way. Room was clean. Great water pressure in the shower with hot water. Beds and pillows were firm, but comfortable. No English speaking channels on the TV. room cleaned daily with re supply's of water. Simple tasty breakfast for 45 pesos.

8/10 Good

Sara, California

Liked: Cleanliness, staff & service
Nice hotel close to the Zocalo .
This hotel was soothing after a busy day.But they need to work on their WIFI and TVreception. The staff was very friendly.

4/10 Poor

Kam, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
Decent location in Puebla however the hotel is in desperate need of renovation. Everything in the room is very, very old. The toilet did not work when we got there and although the staff were quick to replace a broken part, it then took 20-30mins to be able to flush again everytime you used it, so still wasn't in great working condition. The place is kept clean but everything does feel as though it will fall apart when you touch it. Perhaps ok as a one night stop over.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere esle
Do not stay on the first floor...the staff talks all day and ALL night and their voices can be heard in your room. Very annoying.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

keith, Kalaheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I would book Again and again. Aloha Keith

8/10 Good

Jeff, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Stayed for 6 nights. Hotel was clean and courtyard was beautiful. The staff were very friendlyand accomodating, but none spoke any English, so you may need to know some Spanish or have someone to interpret for you. Hotel is within a short walking distance to the centro.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
got screwed
Be very careful about making a reservation unless you are absolutely positive that it is where you want to stay. I made a reservation and one day later realized it was too soon and they took $70 of mine. I will never stay in that hotel

4/10 Poor

MQ, Victoria, BC

Disliked: Staff & service, property conditions & facilities
Faded beauty in Puebla.
Beautiful courtyard and layout but terrible front desk staff who took forever to find out Expedia booking and seemed to have been on the job for one day. Walls paper thin so we heard people next door. Room = dark and cramped.