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Catalonia Riviera Maya Resort and Spa All Inclusive

4.0 star property
VIP Access

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Photo gallery for Catalonia Riviera Maya Resort and Spa All Inclusive

Exterior
Tennis court
View from room
Interior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • On private beach
  • Bar

Explore the area

Map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783
  • Dolphin Discovery
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪12 min walk‬
  • Puerto Aventuras Golf Club
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪261 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Privileged Family Suite

Privileged Family Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Family Suite

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Comfort Room Single

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Room Single

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance

Privileged Romance | In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Romance

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Premium Deluxe

In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Premium Deluxe

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Suite

Privileged Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Deluxe

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Comfort Room, Standard

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Comfort Room, Standard

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Superior

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Superior Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Privileged Superior Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4023)
The price is €273
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Occidental at Xcaret Destination - All Inclusive

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

On private beach with 5 outdoor pools, near Puerto Aventuras Marina
Catch some rays on Catalonia Riviera Maya Resort and Spa All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Riviera Maya Resort and Spa All Inclusive. During your stay, you're just a quick walk from Kantenah Lagoon. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with ocean views at La Brisa, one of the property's 10 restaurants and 9 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Kantenah Lagoon and 12 minutes on foot from Puerto Aventuras Marina
Catalonia Riviera Maya Resort and Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Catalonia Riviera Maya Resort and Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puerto Aventuras property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Brisa – This poolside buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
El Mercado – This poolside restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Bamboleo – Overlooking the pool, this restaurant specialises in international cuisine and only serves lunch. Open daily.
La Creperie – This theme restaurant is located by the pool. Open daily.
Bellavista – This theme restaurant specialises in Italian cuisine and overlooks the ocean. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 9 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bamboleo
  • Bellavista
  • El Mercado
  • La Brisa
  • La Creperie

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Riviera Maya Resort and Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Catalonia Riviera Maya Resort and Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 618 out of 1419 reviews
Rating 8 - Good. 369 out of 1419 reviews
Rating 6 - Okay. 220 out of 1419 reviews
Rating 4 - Poor. 117 out of 1419 reviews
Rating 2 - Terrible. 95 out of 1419 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property has to many deficiencies to mention , it would take several pages . The food program is TERRIBLE to say the least . Everything else is a matter of opinion . In the end I would not go back or recommend this property as I was very disappointed .
Stayed 14 nights in Dec 2024

8/10 Good

Amanda

Stayed 7 nights in Dec 2024

10/10 Excellent

yuliana a

Stayed 6 nights in Nov 2024

6/10 Okay

Lynn Diane

Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. Many areas for relaxation or activity. Great food variety!??
Stayed 9 nights in Dec 2024

2/10 Terrible

Hamdia

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Save yourself the trouble. My husband and I booked a 9 days stay here and we were ready to leave after the first night. The rooms are old and in terrible need of rehabilitation. You literally can hear everything around you even with all your windows and doors closed AND there was A LOT of noise. Unfortunately for us we were lodged right next to the kitchen as well so we were constantly hearing the hustle and bustle of the entire resort. We even found a cockroach in our room. Additionally, by the second day of our stay, we were both sick because the air condition furnace was old and dirty so the air filtering in made us sick. Outside of the terrible room, the food options you have are 2 buffet dining options that serve an identical menu almost every single day. They had the exact same food options for breakfast, lunch and dinner all 9 days that we stayed here. They also do have 4 specialty restaurants that you must have a reservation beforehand. However, it’s almost impossible to get a reservation for these restaurants. You must wake up at 8am the day you intend to book and hope that everyone else is asleep and you might be lucky to get a reservation. Lastly, the beachfront is less than a mile long and the beach chairs are almost impossible to reserve. Oh and not to mention the hotel has a caste system going on where some guests have special privileges. They give you a colored bracelet when you check in and your color essentially determines what you have access to and how

10/10 Excellent

Shahriar

Stayed 5 nights in Nov 2024

6/10 Okay

EMIGDIO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Que no es tan fácil hacer reservación en los restaurantes
Stayed 8 nights in Nov 2024

8/10 Good

Eugene, Rockland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pretty nice all inclusive resort. Not to big or small. Great for adults and families with children. Protected from the sea with barrier which increases feelings of safety. Food choices are good, tasty. Unfortunately, last two days we got sick (fever, sore throat etc.. It looks like the culprit is pure cleaning of glassware at the beach and pool bars. I would ask hotel manager to review cleaning practices related to properly washing reusable glass and plactic cups. Maybe its better to use single use cups or bring your own. Anyways ,thanks to all the staff and all the best.
Stayed 10 nights in Nov 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great restaurants and good food.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brittney Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here at the Catalonia Resort in Riviera Maya. We paid a little extra for the newly renovated rooms and they were great. Also we got extra privileges to use special areas of the beach and an extra pool. One of the best things that was included with the nicer room upgrade was getting to go to the privileged restaurant called Bloved. It has amazing food and you don’t need a reservation for this restaurant. So there were days we couldn’t get a reservation for one of the other restaurants, but we didn’t mind because we would go to Bloved and get the best food every time. Great hotel, good food, wonderful time with the family. So many things to do and you don’t have to pay any extra for them. Just give tips and you will always be taken care of. They deserve the tips! They work very hard!!
Stayed 7 nights in Nov 2024

8/10 Good

Fernanda Dos Santos Ferreira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

JOSE R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Nov 2024

4/10 Poor

Elena I, Lexington

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
I just want to worn everyone that the restaurant options listed on the website are just a misunderstanding advertisement. Restaurants are there but you are unable to get reservations and everyday there is a line of people complaining about this. For a week of stay there we were able to get only one reservation, after multiple complaints. The food at the buffet is not grate but you don’t have any other options. She’s and entertainment are not very good as well. Staff is nice, except guest services. The place is clean and the drinks were ok. Overall I would not recommend it as an all inclusive option, only as a regular hotel where you don’t plan to spend too much time.
Stayed 6 nights in Nov 2024

4/10 Poor

ernesta

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice. Area around the hotel is safe. Restaurants are nice, delicious food, and not expensive. Only one buffet restaurant actually available and the menu is the same every day. In order to make a reservation for any other restaurant, you must wake up early in the morning to make reservations. The app is open at 8am and out of 7 days not one reservation we were able to make. Fishing tours are a big scam as well. We booked a boat for 6 people (6 hours), and the one we got was for 3 2 captains. Had to return after 1.5 hours because it was unsafe to continue. Paid $650, no refund because it was our decision not to continue the tour. Construction was ongoing day-night; bars opening at 11am; no service around pool area or beach. Beach towels were old, worn out. Beach towel’s area closed down between 1-2pm every day. Would not recommend this resort.
Stayed 7 nights in Nov 2024

4/10 Poor

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lots of construction didnt get to use swim up pool bars. Construction at 8am right out our patio doors. Couldn't book reservations for restaurants as it was supposably by 801 am. Staff wouldnt greet you. 1 Bartender through the whole place was friendly. Front desk was unhelpful to any of requests for knowledge. Bars closed by 10pm and didnt open till 11 am. Will not go back or recommend
Stayed 7 nights in Nov 2024

10/10 Excellent

Tammy Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Wilius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 7 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
Renovations are still under way. But it’s not bad. Would not go back again. Just a one time thing
Stayed 4 nights in Nov 2024

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Certain staff with responsibility, i.e. managers, are a little out of step with the situation ,I asked for a simple thing, but they sent me from one to the other, including to the general manager of the hotel, because in the end they knew that I would give up (laughing behind my back), if he was in the hotel, I would also go to him...
Stayed 6 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food shows were great
Stayed 7 nights in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic vacation away from winter.
We were on the priviledged romance package and really enjoyed the resort… staff are amazing, the privileged pool and beach were wonderful. Our room was spacious and cleaned daily. We had a balcony off the bedroom and then a furnished patio looking out over the main pool area with ocean views. The minor negatives are that the a la carte reservation system isn’t the greatest and they will up within minutes of being available at 8am. And our fridge didn’t work properly causing beverages to be warm. But overall we had a wonderful trip and will be back again.
Stayed 6 nights in Nov 2024

2/10 Terrible

charlien

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay at Catalonia Riviera Maya Resort & Spa We were really looking forward to our family vacation at Catalonia Riviera Maya, but sadly, it did not meet our expectations. Upon arrival, we were excited to check out the amenities, but quickly realized that many of the resort’s features were either closed or unavailable or just didn’t have. The spa was only open on the first day of our stay, and after that, it was inaccessible. The gym was closed, and to make matters worse, the main pools were also shut down. It felt like a lot of the resort was in maintenance mode or just not operating as advertised. Had to listen to drilling and hammering during my stay , the lobby entrance ceiling was being fix so the path ways were blocked off had long walk to lobby To top it off, only two restaurants were open daily, limiting our dining options significantly. The food quality was mediocre at best, and we expected more variety given the price we paid. The staff was not particularly welcoming or friendly, and we didn’t feel the hospitality you would expect from a resort of this caliber. There were very few activities available during our stay, which was a huge letdown for our family. We paid a premium for this vacation, but felt like we didn’t get value for the money. For the price, we expected much better facilities, better service, and more things to do. Overall, we were very disappointed with our experience at Catalonia Riviera Maya, and we definitely won’t be returning.
Stayed 7 nights in Nov 2024