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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
Snack bar
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
Deluxe Ocean View Two Double Beds | Down duvets, minibar, in-room safe, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Side Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • Sleeps 2
  • 1 King Bed

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10 Apr - 11 Apr
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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

On beach with 2 outdoor pools, near Camarones Beach
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Camarones Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, aromatherapy or hydrotherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Camarones Beach and 5 minutes on foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this property measures 108 square feet (10 square metres) and includes conference space. A terrace, a complimentary children's club, and an arcade/games room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

Frutas y Flores – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sunset / Beach Club – This beachfront restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
La Cabaña – This bar is located on the beach. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 523 out of 1160 reviews
Rating 8 - Good. 311 out of 1160 reviews
Rating 6 - Okay. 188 out of 1160 reviews
Rating 4 - Poor. 80 out of 1160 reviews
Rating 2 - Terrible. 58 out of 1160 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kawal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, good pools, great food and drinks, walkable to Malecon. Highly recommend for families interested in a combination of staying at an all inclusive resort while still being able to explore the city at your the doorstep. Probably boring for single travellers though, would suggest Zona Romantica for them instead.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mayra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Olga, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room (honeymoon suite), the spa was very good, food wise - I recommend to go early in the morning a reserve specialty restaurants for dinner. Buffet option is not so good.
Stayed 4 nights in Dec 2024

4/10 Poor

Gilberto

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela Mary Lee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, the staff are very friendly, the location couldn't be any better. The food is pretty good and they change it out. There was one waitress that was a bit rude. But other than her there were like 20 that were incredibly helpful, friendly and kind.
Stayed 7 nights in Dec 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller AI in an excellent location. The staff are all exemplary and very attentive. They work very hard to make sure all guests are happy. The gym needs some work. The food is okay- you will always be able to find something you like.
Stayed 14 nights in Dec 2024

10/10 Excellent

Gordon Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for 1 week all inclusive. Felt good value for what we paid. The staff do work hard and try and provide excellent service. If you want a 10 star it's not the place for you but a great 4 star hotel. Can be noisy at night and beds are hard. Alacartes are good and buffet is decent. We would go back
Stayed 7 nights in Dec 2024

10/10 Excellent

Salma Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..walking distance from the Malecón…Everyone was polite, and always smiling! Definitely recommend to everyone!
Stayed 7 nights in Dec 2024

4/10 Poor

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Stayed 6 nights in Dec 2024

10/10 Excellent

Maria Leonor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how convenient it was to shops and restaurants. The hotel was very clean, the staff was excellent and food was available at all times of the day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shabniz

Liked: Cleanliness, staff & service, property conditions & facilities
The best welcome, staff excellent and friendly. Front desk wendy was wonderful, and also Julio, Carlos, Hector, lupita. All staff, cleaning the room staff. The food was very very good except the temperature of the food needs improvement. Overall i would definitely rate it a 7 star resort.
Stayed 9 nights in Dec 2024

6/10 Okay

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 2 nights in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at he Buenaventura Grand Hotel. The only negative was the food. As all-inclusive guests and, I'm assuming because of the room we chose, we were given wrist bands giving us access to all restaurants and areas of the resort. In order to dine in the two more exclusive restaurants we had to make reservations every day between 9:00 am -1:00 pm by talking to a special reservations person. If you miss the window or the person is not at the desk you either eat outside of the resort or the buffet. Neither of us thought the food in the exclusive restaurants or the buffet was all that great, mostly it seemed preprepared and a bit dried out. The rooms, bars/drinks, pools, staff etc. were all great. We also didn't care for having someone continuously ask us attend a 90 minute presentation about the "Loyalty Program". Although they said it is not a time share, we assume it is similar. Anytime you walk through the lobby someone would try to talk to you about it. We would definitely stay there again, but would not make reservations at the more exclusive restaurants.
Stayed 4 nights in Dec 2024

8/10 Good

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Could be more main course food options,but generally was very good, staff were friendly and curtious
Stayed 9 nights in Dec 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel
Stayed 7 nights in Dec 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 7 nights in Dec 2024

2/10 Terrible

Neil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Zero complaints at all and loved the location lots! The beach is pretty rocky to swim in but you can find softer spots in the sand. Great people, great place, great stay! We will be back!
Stayed 10 nights in Dec 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel appeared to be recently updated. The room was very nice.the people were friendly and helpful. The only disappointment was the food and cocktails. The food was good but the specialty restaurants were mediocre. The margaritas were not traditional and not what you expect.
Stayed 7 nights in Dec 2024