Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Exterior
Aerial view
On the beach, beach cabanas, beach umbrellas, beach towels
On the beach, beach cabanas, beach umbrellas, beach towels
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included

Explore the area

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Rivera Farmer's Market
    3 min walk
  • Paradise Plaza Shopping Center
    4 min walk
  • Vallarta Adventures
    2 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Rock Royalty Ocean view Double beds

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King

  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Bedrooms, Pool View (Family)

  • 69 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Rock)

  • Sleeps 4
  • 1 King Bed

Deluxe Partial Ocean View Double Beds

  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (PURE WELLNESS)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Diamond)

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Rock Royalty Ocean view king

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hard Rock Hotel Vallarta - All Inclusive offers 348 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Hard Rock Hotel Vallarta - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Bay of Banderas. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at The Market, one of the property's 6 restaurants and 5 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with detox wraps, facials or hydrotherapy at the spa
  • Services include babysitting, free food shopping service and a free children's club
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by foot from Bay of Banderas and a 2-minute drive from Vallarta Adventures
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club.

This 4.5-star Nuevo Vallarta property is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
The Market – This buffet restaurant specialises in international cuisine.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Zen – This restaurant specialises in Asian cuisine and only serves dinner.
Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Ipanema
  • The Market
  • Zen

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 4 March 2024 to 2 December 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (return)
  • Airport shuttle fee per child: MXN 1000 (return), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Hard Rock Hotel Vallarta - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
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Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
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Hard Rock Vallarta Inclusive

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1009 reviews" "
Rating 8 - Good. 259 out of 1009 reviews" "
Rating 6 - Okay. 127 out of 1009 reviews" "
Rating 4 - Poor. 47 out of 1009 reviews" "
Rating 2 - Terrible. 56 out of 1009 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis Castro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, but very plesent
Stayed 7 nights in Aug 2024

8/10 Good

Luis Fernando, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Feels a bit outdated and worn down, excellent staff overall with just a couple of members that weren't all helpful and/or friendly, understaffed in some areas, food at the buffets was good but not great, specialty restaurants were very good.
Stayed 4 nights in Aug 2024

8/10 Good

Guillermina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the service is great, food really good, in general everything is ok. Compared with the other hard rocks this one needs an update
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Food was good and resort was clean. Had a great time!
Stayed 4 nights in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 (2 adults and 2 teen girls) enjoyed our stay. We rented kayaks on the beach, enjoyed the entertainment nightly and the food was amazing.
Stayed 4 nights in Jul 2024

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The Staff is rude. There isn’t enough dining area to fit all guest. The pool area and beach area do not have enough beds for all guest have of the guest where just standing. The food is not great if your a foodie definitely don’t came here it’s not worth your money. Definitely won’t be back to this specific location.
Stayed 3 nights in Aug 2024

6/10 Okay

Jaime

Travelled with group
Disliked: Amenities, property conditions & facilities
We have been here in the past and the service, food and drinks has gone down We were very disappointment.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff were pleasant. Most of the food was good. It took a bit to refill food trays or some of the food was kept too long that it was very dry.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we did not have to make reservations for dinner.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hilda Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Bertha Miriele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quedamos inconformes
Nuestra experiencia fue regular, no me gusto la higiene del baño, tampoco volvieron a colocar jabones y utencilios para el baño, estuvimos 6 dias en el hotel y solo nos rellenaron el servibar dos veces. En la alberca hay iguanas y toda mi familia terminamos con dermatitis cercarial en el cuerpo, es una enfermedad zoonotica, debido a las iguanas nadando en la alberca de los turistas. Ahora tendremos que gastar en un dermatologo para aliviarnos
Stayed 5 nights in Jul 2024

10/10 Excellent

J Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding beach holidays
Excellent food and beverages. Top class licour brands (JW black label). Margaritas are served all day long (until 1 am). All inclusive service with premium food and wine. Nice restaurants and quality of the food and porcions are really good. Service is outstanding. We were lucky with the weather due sun shined all these 5 days, few rains during the night coupe o
Stayed 4 nights in Jul 2024

10/10 Excellent

Mauricio Quezada

Liked: Cleanliness, staff & service, property conditions & facilities
Resort que tiene todo lo necesario para descansar y divertirte
Stayed 2 nights in Jul 2024

4/10 Poor

Stacy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I enjoyed the vibe of the resort. Music lovers environment. It was a hot weekend, rooms were not ready on time, hallways and elevators were very hot almost like a sauna feeling. Buffets had a lot of empty trays, food was not ready, wait time for food at the restaurants was very long. Front desk staff had no sense of urgency.
Stayed 1 night in Jul 2024

10/10 Excellent

Ramon, Lawrenceville

Stayed 4 nights in Jul 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Erica

Stayed 4 nights in Jul 2024

8/10 Good

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen ambiente y el Servicio excelente
Stayed 3 nights in Jul 2024

6/10 Okay

Karina

Travelled with family
Liked: Room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

veronica

Travelled with family
Liked: Staff & service
Hotel is older and needs to be updated. Looks old for being built in 2012. Staff was very friendly
Stayed 5 nights in Jul 2024

8/10 Good

Leonel

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Zahira

Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There staff is amazing they go above and beyond to cater to you.
Stayed 4 nights in Jul 2024