Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Beach bar
Lobby
Swim Up King(18+only) | Free minibar, in-room safe, desk, iron/ironing board
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Malecon
    ‪5 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 44 sq m
  • Sleeps 3

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 44 sq m
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

Double

  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 44 sq m
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features such as free self-parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with reflexology, hydrotherapy or body scrubs at Vita Mar Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Malecon and a few minutes from Bay of Banderas
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Blaze – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.
Pureza – This restaurant specialises in Asian cuisine. Open daily.
Melanzane – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 824 out of 1299 reviews
Rating 8 - Good. 260 out of 1299 reviews
Rating 6 - Okay. 113 out of 1299 reviews
Rating 4 - Poor. 60 out of 1299 reviews
Rating 2 - Terrible. 42 out of 1299 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a family vacation.
Stayed 7 nights in Dec 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great very helpful. Food was bad. Drinks were not great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Macrino

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt
Quick trip before joining a larger group trip. Typical Hyatt Ziva vibes with great food, service, and always attentive staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Kendal

Stayed 3 nights in Jan 2025

10/10 Excellent

Lenore

Stayed 7 nights in Dec 2024

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Yosh, Los Angeles

Stayed 4 nights in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very close to beach.
Stayed 5 nights in Dec 2024

2/10 Terrible

Isaac Reyes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs serious upgrades and needs more dining options with Great food. The pools were dirty and the coffee shop needs better coffee and staff training on how to make coffee. Very disappointed will not be returning. We were willing to pay for early checkin since we arrived at 8am and they were not at all accommodating. We had to wait for our room until 3 pm. We were on no sleep from catching the red eye.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy Paola Herrarte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing environment and great food
Stayed 5 nights in Dec 2024

8/10 Good

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

chirdeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 4 nights in Dec 2024

4/10 Poor

sandhya

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
My shower was not working, the security lack was not working. One of the restaurants was closed. The only buffet restaurant served same food every single day. Looked like the left over food from previous day was being used. No drinks menu. The entertainment was very low quality. I will not recommend anyone or come back to this property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mahta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food and the resort is spread out so no one section is too crowded. Really great experience and beautiful backdrop of forest.
Stayed 7 nights in Dec 2024

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JAECHEON

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Weirui

Travelled with group
Disliked: Staff & service
Air conditioning is smelling. Dining arrangement is very low efficiency. Buffet only open in limited time. Not very good dishes.
Stayed 6 nights in Dec 2024

6/10 Okay

Solmaz

Travelled with family
Food mediocre
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

JIANJUN

Stayed 4 nights in Dec 2024

10/10 Excellent

Pauline

Stayed 3 nights in Dec 2024

8/10 Good

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful beach front property. There was lots of construction that was literally next door and above our rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kaiwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some renovation in one of the building, so some smell of oil painting, but the room and everything else is GREAT.
Stayed 5 nights in Dec 2024