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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Reception
Couples treatment room(s), hot tub, body treatments, aromatherapy
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Malecon
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Playa Los Arcos Hotel Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, body wraps or reflexology at Spa Holistic
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the beach and the pool
  • Steps from Playa de los Muertos and a 2-minute drive from Malecon
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
Mi Pueblito – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1150 reviews
Rating 8 - Good. 323 out of 1150 reviews
Rating 6 - Okay. 165 out of 1150 reviews
Rating 4 - Poor. 93 out of 1150 reviews
Rating 2 - Terrible. 78 out of 1150 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shawna

Liked: Cleanliness, staff & service, room comfort

Great location

The location is perfect! The beach also perfect and they provide lounge chairs and umbrellas. We never had a problem getting a lounger and umbrella. The rooms are very small and outdated but we didn’t spend much time in it anyway. The beds are very firm but we’re actually pretty comfortable for us. There was not much street noise to be heard at night either. We did not choose the all inclusive and we were glad we did not. We were able to walk around the town and eat at many different places. Pacos Takos is right around the corner and I highly recommend waiting in line for it!
Stayed 6 nights in Jan 2025

4/10 Poor

Mohamed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is 30 years old and it shows in the rooms. Furniture is heavy carved wood Spainish style. The shower was terrible, going from hot to cold. The main reception area is fine as are the swiming pools. The restaurant breakfast is great and good value. The restaurant attached to the Hotel (Maximillian) is great.
Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't recommend

The bathrooms had mold everywhere, the tub leaked onto the floor creating a tripping hazard, the staff was rude. Only good thing is location.
Stayed 2 nights in Jan 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Craig

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is not a 4 star hotel. Rooms were worse than a 1 star motel. You’re staying here purely for the convenience factor of being in RZ.
Stayed 2 nights in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

hilda

Liked: Staff & service
A lot of noise in the rooms, and old furniture too, the AC was so noisy too. Lovely pools and view
Stayed 2 nights in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel stay there every year will be there next year
Stayed 5 nights in Jan 2025

10/10 Excellent

ENRIQUE F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are old but clean and comfortable. However, the first night they put us in a room the size of a closet (no kidding). We complained and were able to change rooms the second night. The staff seemed a little put off but we didn’t care - the room was much nicer. Also glad we didn’t go for the all inclusive. The food and drinks at the hotel were not great. There are so many good local restaurants and bars - you’re much better off eating and drinking outside the hotel.
Stayed 7 nights in Jan 2025

4/10 Poor

Kevin

Stayed 2 nights in Jan 2025

8/10 Good

Roberta L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean even though it's an older building. Amazing staff
Stayed 7 nights in Jan 2025

8/10 Good

Jordan

Stayed 4 nights in Jan 2025

10/10 Excellent

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the noise at night sometimes, but otherwise our stay was WONDERFUL. Great staff. Clean. Good food. Good drinks. The beach was heaven.
Stayed 6 nights in Dec 2024

8/10 Good

KIM

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and very convenient
Stayed 2 nights in Jan 2025

4/10 Poor

Florinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

candace

Stayed 6 nights in Dec 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great location. Good 1-3pm 2 for 1 Happy Hour with a great beach waiter.
Stayed 5 nights in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Samantha Elyse, maple ridge

Travelled with partner
Liked: Property conditions & facilities
Zona Romantica is a wonderful area to stay. The hotel is very pretty and very clean although older. You can walk to many restaurants and entertainment within minutes, just outside your door. Highly recommend Playa Los Arcos for the location.
Stayed 7 nights in Jan 2025

4/10 Poor

Laurie, OAK PARK

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a tired hotel
Stayed 1 night in Nov 2024

4/10 Poor

corey wayne

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
You cannot beat this location. However, some of the rooms are very much in need of updating and deep cleaning. The room was very gritty, the exterior doors are very thin and could easily be kicked in, curtains are undersized so they can’t keep the light out and gross shower. We didn’t stay in the original scummy room and paid for an upgrade after basically demanding because we could not handle the condition. The second room was updated but only had hot water TWICE during the week we were there. It felt like they were only pretending to take the hot water issue seriously which is frustrating. If you want to be downtown in the mix then this is the place but you will sacrifice a hot shower during your stay. The staff was nice but could be more helpful. The food was good and the all-inclusive felt like it was a good value. Really the cold shower all week was hard to endure. Otherwise we did enjoy the resort. It’s a hot spot for locals and regular visitors which made the atmosphere enjoyable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Dec 2024

6/10 Okay

Natalia, Carlsbad

Travelled with partner
Liked: Staff & service
The location is excellent Breakfast awesome property dated and needs remodeling Noisy rooms specially the last floor room 409
Stayed 2 nights in Jan 2025