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Refugio del Mar

3.5 star property
VIP Access

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3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Apartment | Living area | 55-inch flat-screen TV with satellite channels, TV, books
Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi
Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Benito Juárez #51, Esq Francisco I Madero, Col. Dorada, Bucerías, NAY, 63732
  • Playa Bucerías
    ‪6 min walk‬
  • El Tigre Golf at Paradise Village
    ‪19 min walk‬
  • Nuevo Vallarta Beach
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

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Interior

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Apartment | Interior

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Interior

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Apartment | Interior

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Interior

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Living area | 55-inch flat-screen TV with satellite channels, TV, books

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Interior

Apartment

  • 1 bedroom
  • 3 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 191 sq m
  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

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Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Basic Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Basic Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Apartment

  • 1 bedroom
  • 3 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Apartment

  • 44 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils

Apartment

  • 12 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Apartment | Interior

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

Basic Apartment | Living area | 55-inch flat-screen TV with satellite channels, TV, books

Basic Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Interior

Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Interior

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Refugio del Mar

Bayside aparthotel with 3 outdoor pools and rooftop terrace
This aparthotel features 3 outdoor pools, a restaurant and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and laundry facilities. Each apartment features a kitchen with a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include room service and premium bedding. Change of towels is available on request.
Refugio del Mar offers 21 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Bucerías aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with premium satellite channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Refugio del Mar. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and a restaurant. Built in 2016, this comfortable aparthotel has 21 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Bay of Banderas and 6 minutes on foot from Playa Bucerías
  • Airport pick-up shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Refugio del Mar offers its guests 3 outdoor swimming pools. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Refugio del Mar. The aparthotel can provide concierge services and wedding services. A complete renovation of Refugio del Mar was completed in September 2020.

Smoking is allowed in designated areas at this 3.5-star Bucerías aparthotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to noon.
Refugio del Mar has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Car not required
  • Limited on-site parking

Family friendly

  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: USD 9 for adults and USD 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Books

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In a village
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the sea
  • On the bay

Things to do

  • Bicycle parking
  • Bicycle storage
  • Casino nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Swimming nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • 3 buildings
  • 3 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 2016
  • Garden
  • Renovated - September 2020
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9 for adults and from USD 4 for children
  • Airport shuttle fee: USD 65 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: USD 65 (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Refugio del Mar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Refugio Mar Aparthotel Bucerias
Refugio Mar Aparthotel
Refugio Mar Bucerias
Refugio Mar
Refugio del Mar Bucerías
Refugio del Mar Aparthotel
Refugio del Mar Aparthotel Bucerías

Refugio del Mar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 190 reviews
Rating 8 - Good. 25 out of 190 reviews
Rating 6 - Okay. 5 out of 190 reviews
Rating 4 - Poor. 0 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2025

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property! It was quiet, clean, luxurious and close to everything! The pool was very nice and the bed was so comfortable...I could go on! Amazing place! We will return!
Stayed 2 nights in Dec 2024

8/10 Good

Roswold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have already booked a return trip staying at the Refugio del mar
Stayed 8 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the area it was in and the room was really comfy. There was water provided for us and the shower was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a pleasant stay at Refugio Del Mar, from staff, friends and area close to everything we needed. Thank you and would definitely stay here again. Loved our stay❤️
Stayed 9 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mayra Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Property is a beautiful clean place and local shops are nearby. The beach is just walking distance. Amazing staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.
Stayed 8 nights in Apr 2024

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely place to stay
Stayed 8 nights in Apr 2024

10/10 Excellent

Saray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and central to everything. It was a very comfortable stay. We will definitely stay there in the future.
Stayed 3 nights in Apr 2024

8/10 Good

Verenice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
The place is a small exquisite place that I really liked. Beach and eateries were close. Because I was injured and couldn’t walk upstairs I was very disappointed that the elevators were not working because I couldn’t enjoy my time the family on the roof jacuzzi or pool :( Also, the place came equipped with plates, cups, utensils etc but were not supplied with soap/sponge to wash dishes or napkins. Some complimentary coffee/tea would have been much appreciated. Other than this, we enjoyed our time in this beautiful place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jason

Stayed 3 nights in Mar 2024

10/10 Excellent

jesse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful stay!
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

poor communication

After leaving we were told Jorge would send an email. 4 days - 8 emails, 3 chats, 2 FB messages, 8 phone callsand no response. BAD communication!!!!! no response to multiple attempts over various platforms. Good location, nice rooms. they have beach chairs, beach umbrellas and bikes. Refugio has great restaurants around -
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

William Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, quiet, close to beach and good dining options. Outstanding staff. Bottom units can be a little dark, not a lot of natural sunlight...but we did not spend much time in the room other than sleeping.
Stayed 7 nights in Dec 2023

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, large, beautiful suites. Nice pools, pool in building two is the biggest and nicest. Very well maintained grounds. Jorge was very helpful and thorough with check in, maid staff very friendly. Great stay in Bucerias, we will be back!
Stayed 7 nights in Dec 2023

10/10 Excellent

Ross

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Joan

Stayed 3 nights in Oct 2023

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Oasis away from so many tourist. Both good experience for couples or family. Proximity to restaurants, bars, town center.
Stayed 7 nights in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, room comfort

First time visit

First time visiting Bucerias. Our stay was pleasant ant Casa Damian. All of their staff were attentive and kind. Various restaurants to choose from. Although we were told we would receive a 10% discount at Cafe de Bucerias, 5% was given. Beach is at a walking distance. We enjoyed watching the many iguanas that were lounging on a tree across the street from our room. Pool water was very warm.
Stayed 2 nights in Jun 2023

6/10 Okay

Diana Gail

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The pool was very warm almost hot tub temp. The golf carts were all out of comission. No dish soap or cloths to wash dishes. We received no discount at Cafe de Bucerias like we were told and we ate there 5 times.
Stayed 5 nights in Jun 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small complex. Close to restaurants and the beach. Loved the feel of this property. Staff were accommodating and amazing.
Stayed 3 nights in May 2023