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Hotel Riu Vallarta - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
Aerial view
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa

Explore the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Playa Bucerías
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (M)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Sea View (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Partial Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Vallarta - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, aromatherapy or facials at Renova Spa
  • Services include free supervised childcare, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the beach and the helpful staff
  • 7 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Don Rafael – This buffet restaurant serves breakfast, lunch and dinner.
Kulinarium – This restaurant only serves dinner. Open daily.
Nirvana – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Il Gusto – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
La Boheme – On-site bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1651 out of 3157 reviews
Rating 8 - Good. 831 out of 3157 reviews
Rating 6 - Okay. 403 out of 3157 reviews
Rating 4 - Poor. 138 out of 3157 reviews
Rating 2 - Terrible. 134 out of 3157 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ana R

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
First are safe box was broke we have to wait in the room to someone can fix, we ask for toilet paper and they said was so busy and can take up to one or two hours, cross are room people was screaming in the middle of the night making so much noise, I don't recommended. Food was ok
Stayed 3 nights in Dec 2024

6/10 Okay

Venkatesh

Stayed 5 nights in Dec 2024

10/10 Excellent

Oladepo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the thought put into the daily entertainment activities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, wish they did reservations for the steak house instead of having people line up then say we fully booked.
Stayed 4 nights in Dec 2024

8/10 Good

Diana

Travelled with family
Liked: Amenities
Hotel was very nice and clean. The staff for the most part were nice there was one person that work in the 24hr sport room she wasn’t very friendly. Otherwise it was a great hotel!
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all inclusive. Watered down liquor, but that’s to be expected. Cleaning staff is incredibly on top of things, however it wasn’t quit as pristine as I would have expected. Overall very good experience, would visit again
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place. Very clean
Stayed 5 nights in Dec 2024

4/10 Poor

Deepak

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This is my second visit to Riu and basing on how the buffet and food choices have gone down in options and quality. Dessert especially is very lacking.
Stayed 4 nights in Dec 2024

6/10 Okay

Kshitiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have mixed feelings about this resort, which is why the 3-star rating. We were with a group of friends and had an amazing vacation over Christmas 2024. This resort itself is okay. Nice, well kept, and they do a great job keeping rooms, pools, common areas and especially washrooms clean. They are also very responsive when one reports messes. The Activities team did a great job keeping guests engaged with yoga, foam pool parties, and so on. It was a lot of fun. The staff are courteous and the bartenders will mix drinks well for you. The infinity pool with mezcal bar was crowded, but our favorite place to hangout after other activities. Also, big plus that lounge chairs by the pool or by the beach are always available! They have a lot, and one doesnt have to scramble early in the morning to find a place. Our kids also enjoyed a lot in the pools, beach and the 24hr sports bar. Riu Jalisco is also walkable from this resort and we went there to the disc; and that was a lot of fun. (However, on our second visit to the disc, there was no one there and there was a strong odor of vomit - so some guests seem to have partied a little too much). There is lively daily shows and music performances in the evenings/night with dancing that livens up the atmosphere. Overall, guests are going to have an amazing time with their loved ones. So why 3 stars then? The food. I’ll put a caveat here and say that while the food did not sit too well with us, I can see that some other groups who have a
Stayed 5 nights in Dec 2024

2/10 Terrible

Ron, Lake Forest

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No life guard at the beach. The food at the steak house is lousy and too salty. No table or a small desk in the room. The front staff is lacking common courtesy. We stayed here 12 years ago and back then it was excellent. The pool hours are too short.The beds are very small. Very disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were the only issue. You can’t make reservations, which is fine, but if you don’t show up within the first hour of them opening to get on the wait list, you won’t be eating. With that being said, it was the week of Christmas so maybe it’s not normally this way.
Stayed 6 nights in Dec 2024

6/10 Okay

Amit, Bothell

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
This was a beautiful and clean resort with incredible pools, beachfront, incredible service and really friendly people
Stayed 5 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No reservations for restaurants but first come first served
Stayed 3 nights in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Lugar bien pero muy mala atención.
El hotel esta solo bien, la comida, los cuartos normales y habría estado bien todo si no fuera por el servicio y la limpieza del buffet. Durante el buffet la comida esta bien pero todo al rededor de la comida lo que se cae no limpian y no se ve agradable. Hay muchos moscos en algunas areas y terminamos con las piernas muy irritadas. La atención de la gente que trabaja en el hotel es buena solo en la recepción, pedimos cosas a la habitación y teníamos que llamar varias veces porque suben lo que quieren y no lo que pides, me subieron la cuna para mi bebe y literal la persona molesta me la lanzo a medio cuarto, durante el desayuno una mesera muy grosera igual aventando los cafes y cosas teniendo a mi bebe conmigo. Durante la noche de Navidad a medio día cerraron el buffet y si preguntabas donde estaban sirviendo la comida las 4 personas a las que preguntamos muy mala actitud, groseras y no sabían nada. Fuimos una semana y nos hemos quedado siempre en la cadera RIU cuando viajamos porque tienen buen servicio y esta vez termine muy decepcionada de eso.
Stayed 6 nights in Dec 2024

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, especially for the price. I liked that they had so many options for food, but I do wish they had more authentic Mexican food available rather than seemingly catering to international visitors’ tastes. It was also nice that we didn’t have to make any reservations for restaurants and there was always somewhere for us to go if one of the restaurants was full. As someone with celiac disease, I was worried there wouldn’t be many gluten free options for me/cross contamination would be hard to avoid, but we stayed for 6 days and I didn’t get sick once. The staff seemed educated on gluten and the importance of knowing what was and wasn’t gluten free, and even on the excursions we went on (Las Caletas and a tour of PV) the food was safe and the employees seemed to care a lot about making me feel safe. The room was very nice, and the air conditioning worked perfectly. We loved the balcony area and we had a lovely view of the resort and the ocean. All the swimming pools were always super crowded so we didn’t spend much time there, but the beach was beautiful. Excellent service, good drinks, and all around a very nice stay.
Stayed 6 nights in Dec 2024

2/10 Terrible

Melissa

Stayed 4 nights in Dec 2024

8/10 Good

Yuri

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No garbage can
Stayed 7 nights in Dec 2024

10/10 Excellent

Karrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Josef

Stayed 14 nights in Dec 2024

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Likes: well run and managed hotel: housekeeping, concierge, service, information, maintenance, food service, bar tending, drink and food prep, entertainment, beach area services, grounds keeping and Xmas decor were outstanding. Dislikes: inconsiderate guests, improperly attired guests for the venue, and people ignoring basic safety rules.

6/10 Okay

DANIEL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEDS SUCK! THE NIGHTLY ENTERTAINMENT IS ALWAYS AMATEUR NIGHT.
Stayed 4 nights in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Stayed 3 nights in Dec 2024