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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
View from room
Exterior
46-inch LED TV with cable channels, TV
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 6 outdoor pools.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 15 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body treatments or deep-tissue massages at MIILE
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the restaurant
  • 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club
  • Airport and local-area shuttle service available for a fee
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Basmati – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.
The Grill – This steakhouse serves lunch and dinner. Open daily.
Agave – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only All Inclusive
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Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
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Excellence El Carmen Adults All Inclusive Hotel Punta Cana
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Excellence El Carmen Adults Only All Inclusive Open 09/2016
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1430 out of 1990 reviews
Rating 8 - Good. 310 out of 1990 reviews
Rating 6 - Okay. 137 out of 1990 reviews
Rating 4 - Poor. 45 out of 1990 reviews
Rating 2 - Terrible. 68 out of 1990 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tomahawk Steak was fabulous
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and peaceful. The drinks were strong and plentiful and the staff was very helpful. Not as many amenities as Finest Punta Cana but still a great choice.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gerald Dwayne

Stayed 7 nights in Jan 2025

10/10 Excellent

Max Hermann

Travelled with partner
Liked: Property conditions & facilities
Beautiful Hotel; attentive and very friendly staff: a wonderful experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly Ann

Travelled with partner
Excellent service, and food and drink. Very nice beach. Rooms were a bit dated and worn but other than that it was a 5-star experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property. Staff was excellent, rooms are beautiful. We had a wonderful time and would definitely recommend Excellence Properties. The one thing we did find was the cigar shop was closed many times when the hours showed it should have been open.
Stayed 7 nights in Jan 2025

8/10 Good

David Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall nice. They never extended the free room upgrade or free bottle of wine that was advertised. Overall, great staff. The food was not very good.
Stayed 3 nights in Jan 2025

6/10 Okay

maysa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wanted to like this resort based on the reviews, but they seem a bit skewed. For the price you pay you would like some sort of luxury experience but this location disappointed us! We reserved a room with a swim up pool and water was cold not heated and it was never cleaned. Food at the Asian restaurant was delicious and the grill was good but service was incredibly slow. The desserts in my opinion were awful, the majority were made out of gelatin. Food trucks were supposed to open daily at noon and they never were open on time and they had no rush to get them up and running, which was frustrating because if one is drinking they need to eat without having to run back to their rooms to get dressed and come back to a restaurant. Tipping at this resort was out of control. They expected a tip almost with every service and they would prioritize people with cash in their hands. One night they had authentic food and we expected more. Housekeeping will come knocking at 8 AM which we would like to sleep in on vacation. Housekeeping also was extremely loud in the mornings and you could hear them arguing which was very frustrating. For what we paid there are plenty of other options out there. We won’t be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice location
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando, Toa Baja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Amenities
Lots of resto choices , gorgeous gardens , well kept property. Staff was outstanding .
Stayed 7 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Vacation at this Resort!
Stayed 6 nights in Jan 2025

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and site are excellent
Stayed 13 nights in Dec 2024

10/10 Excellent

Karim

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Heather Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort and beach. Many fun activities throughout the day and evening. Had Excellent club room with private pool and deck. Would go back in a heartbeat.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nora, matawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful. From the moment we walked in we were treated with the best service . I messed up with booking somehow I booked for only 1 person . I think the Expedia website did it by default so when we arrive I had to pay $1200 to stay. Other than that it was great. I liked how they knew who was coming in the resort and leaving for our safety. Our room was the beautiful we had the swim up pool room . The down side was the hot water wasn’t working to the jacuzzi but they sent a maintenance man right away. He didn’t fix it because how late it was but honestly we didn’t let it bother us it was so many other great things about the place like the food was exceptional. I would definitely go back. Top of the line resort
Stayed 4 nights in Jan 2025

10/10 Excellent

crassie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price point, cleanliness staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Yige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Timothy Jarrett

Disliked: Cleanliness, staff & service, property conditions & facilities
just bad
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should’ve been more chances to eat at the Italian restaurant. It was hands-down the best Oliver, the waiter there was fantastic and the lasagna was out of this world.

10/10 Excellent

hamzah

Travelled with partner
Liked: Staff & service, property conditions & facilities
I had the best time of my life. Food was amazing entertainment was fun the staff were very friendly
Stayed 8 nights in Jan 2025