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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Balcony
Point of interest
Suite (Son of a Sailor) | Living room | Smart TV, Netflix, ping pong, toys
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Paradise)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Paradise)

  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite (Swim-up)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up) | Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Suite, Beachfront (Swim-up)

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room | Smart TV, Netflix, ping pong, toys

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room | Smart TV, Netflix, ping pong, toys

Luxury Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY) | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite (SWIM-UP LUXURY)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, (36)
The price is €913
for 1 room
includes taxes & fees
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About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Catch some rays on Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. During your stay, you'll be within walking distance of Juanillo Beach. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Five O'clock Somewhere Ba, one of the property's 10 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, reflexology or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and volleyball
  • Guests have great things to say about the clean guestrooms and the pool
  • Just a 1-minute drive from Juanillo Beach and 8 minutes from Caleton Beach Club
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

Five O'clock Somewhere Ba – This bar is located by the pool.
Landshark - Brewery and G – This restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mon So Wi – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
The Boat House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 869 out of 1501 reviews
Rating 8 - Good. 280 out of 1501 reviews
Rating 6 - Okay. 183 out of 1501 reviews
Rating 4 - Poor. 93 out of 1501 reviews
Rating 2 - Terrible. 76 out of 1501 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Stayed 7 nights in Dec 2024

8/10 Good

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our room at the villas! We had an upstairs room but b/c of my husbands knee problems I asked for a downstairs room and they moved us the very next day. We didn’t know for the first 3 days that the hotel was changing over from margaritaville to a Hyatt. They began making a lot of changes like closing some of the restaurants but it still was done pretty well. Overall we had a great vacation. I did encounter some of the staff who stood out like: Juan, our butler, waitresses: Juana, Stefani, Elisa, sun??, oscari, Ana, Beatrice. Rafael at frank & lolas. George and Santiago @ JWBs. Loved the Italian, JWBs, and Asian were the best restaurants. The resident singer was great! I think his name was Crowell?? Anyway, entertainment was pretty good!
Stayed 14 nights in Nov 2024

6/10 Okay

Archelle, newark

Travelled with family
Already shared with property
Stayed 5 nights in Dec 2024

2/10 Terrible

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We start our journey with the news that’s the hotel we selected to stay was sell to another administration and was under renovation, we don’t receive any options to decided if we want to move to another hotel. One night we lost water service, there’s no activity on nights and our only entertainment was the pool. We selected an adults only hotel but there’s so many families with children not good. Really I don’t recommended this experience to anyone.
Stayed 7 nights in Dec 2024

2/10 Terrible

gladys

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not adults only as they sold us, there were children everywhere and in the pool, my trip was to relax which I could not do, I am very disappointed
Stayed 5 nights in Dec 2024

6/10 Okay

Fabian

Stayed 4 nights in Aug 2024

10/10 Excellent

Keshardra Natiea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

8/10 Good

Elkin Dario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the place for a good time. But you should be better in the room services, minibar and some Restaurant Services. I will be back in the future.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I could say is that the beach is a little more rocky than any other resort I’ve been too. But besides that everything else was perfect.
Stayed 4 nights in Nov 2024

8/10 Good

LINDA

Stayed 6 nights in Nov 2024

10/10 Excellent

Lauren, Pittsburg

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaritaville was such a pleasant environment, staff was always accommodating, pools were fun with swim up bars, the spa was out of this world. The experience was so soothing from sauna to steam room to the polar plunge pool two the Jacuzzi the couples massage was the best I’ve ever had. Margaritaville is now the dream, but the staff is the same.
Stayed 9 nights in Nov 2024

2/10 Terrible

Magdalena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute nightmare, the week of Thanksgiving the hotel changed management - closed restaurant and buffet for dinner, had virtually no activities going on. Staff was unaware and unable to provide any information as to events or activities. The beach is unsafe since there is very little sand and bare rocks can hurt your feet if you try to go in the water. You will have to walk 0.5 miles to a public beach if you want to enjoy a swim on the beach. They advertise that have water sports which is not the case, they have ZERO water activities and when asked about it stated that Expedia misrepresents their amenities. I feel cheated , lied to and taken an advantage off. DO NOT BOOK IN THIS HOTEL.
Stayed 6 nights in Nov 2024

10/10 Excellent

Raneicea Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it my sister and I
Stayed 3 nights in Nov 2024

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When I got to the property. Nothing was margaritaville. A whole new company had bought the property so all the guest was confused. For this I cannot give 5 stars. Noone was informed ahead of time. Do not book this if you’re looking for margaritaville. This property is now Dreams.
Stayed 2 nights in Dec 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Afzal R

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff service was very poor. Had to ask for the same thing multiple times and it’s still wasn’t addressed. Really poor service.
Stayed 4 nights in Nov 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness
I recently stayed at Margaritaville Cap Cana and had a mixed experience overall. Here's a breakdown: Food (5/5): The food was absolutely fantastic! Every meal was a delight, with a great variety of options to suit different tastes. From breakfast to dinner, the flavors and presentation were top-notch. Customer Service (3/5): While the staff were generally friendly and attentive, there were a few issues that impacted our experience. Upon arrival, there was a delay of 1.5 hours to receive our room after the official check-in time of 3 PM, which was quite frustrating. Additionally, the room we were assigned had a problem with the toilet, which had flushing issues that were not resolved promptly. Activities and Entertainment (2/5): Unfortunately, this was the biggest letdown. There was a noticeable lack of engaging activities and entertainment options, which left us looking for things to do during our stay. It felt underwhelming compared to other resorts in the area. Overall, while the food was a definite highlight, the delays and room issues, combined with the lack of entertainment, made the experience fall short of expectations. I hope the hotel improves these aspects for future guests.
Stayed 4 nights in Nov 2024

6/10 Okay

Katrina Hamala, Royse City

Travelled with partner
Advertised 10 restaurants but only 3- 4 were open. Noisy with change of managment. Room fridge never stocked. Id suggest elsewhere till the change is complete.
Stayed 5 nights in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Property conditions & facilities
Fabulous
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Great place great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis Conrado Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

2/10 Terrible

Hugo

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We went right when they switched to dreams so it definitely wasn’t a margaritaville experience. Some restaurants were closed for renovations. Some food was really good some was average. Staff was amazing and beautiful resort. Especially the pool. Beach this time of year wasn’t really usable but that’s okay, we mostly enjoyed the pools
Stayed 4 nights in Nov 2024