4/10 Huono
rick
Matkusti ryhmän kanssa
9.9.2024
Huonoa: Palvelut/mukavuudet
Check in was horrific they tried to say we didn't pay ahead of time and then tried to make us book directly thru them, so they can charge us an additional $75 for the stay. I still rebooked on hotels.com causing them to be annoyed and move super slow to check us in. They then told us that we needed to pay an additional $75 for electricity. I told them we got a message saying only thing due at property was $50 but they insisted and when I threatened to cancel everything and go to another hotel they accepted the $50.
Not one of the 5 days I was there did me or the other guest in my party have hot water to shower with. The water pressure was terrible. Taking a shower in sprinklers would've have been better. And everytime we left the penthouse (yes paid extra for the penthouse and got basic everything) when we would come back it would be a horrible sewer smell that the staff acknowledged but couldn't find a solution. Everytime u want to go anywhere you needed to be picked up by the golf cart that only came when you called the front desk (if they decided to answer) To get anywhere its a good 5-7 minute walk.. you will definitely be getting your steps in. Overall I will never stay here again and wouldn't suggest you do either.
rick
Yöpyi 5 yötä elokuussa 2024