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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

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Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Exterior
3 outdoor pools, free pool cabanas, pool umbrellas
4 bars/lounges, swim-up bar, poolside bar, beach bar
Master Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (5791)
The price is €331
for 1 room
includes taxes & fees
11 May - 12 May
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness centre and a beach bar. Change of towels is available on request
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Serenade All Suites - Adults Only Resort. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at Serene Spa
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cabeza de Toro Beach and 9 minutes by car from Downtown Punta Cana
  • Dogs welcome for a fee (restrictions apply)
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1639 out of 2621 reviews
Rating 8 - Good. 585 out of 2621 reviews
Rating 6 - Okay. 248 out of 2621 reviews
Rating 4 - Poor. 83 out of 2621 reviews
Rating 2 - Terrible. 66 out of 2621 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 9 nights in Oct 2024

10/10 Excellent

Sara Della

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great exeperience! Beautiful property and grounds. Friendly and responsive staff. Very spacious and always found chairs around the beach and pool. We enjoyed the food and found that there was a good variety! Would definitely visit again!
Stayed 7 nights in Jan 2025

6/10 Okay

Jane K

Liked: Cleanliness, property conditions & facilities
Could not get reservations at any of the restaurants. Tried within 10 minutes after check in and were already fully booked and pool was very cold.
Stayed 4 nights in Jan 2025

8/10 Good

amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Jan 2025

10/10 Excellent

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked rooms, food and great music in the evening. Coffee bar is amazing. Cocktails presentation in the evening was amazing. One small feedback is difficulty for restaurant reservations. And what we did not like is the beach. It was clean but the water was only walkable and we could not swim. This beach is for kids.
Stayed 10 nights in Jan 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Jan 2025

4/10 Poor

Mohaddeseh Heydari

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The worst service ever! Every simple request turned into an argument. They claim to have 24-hour maintenance, but that is simply not true! After 11 PM, there is no way you can find anyone to help. They have a fancy useless app for requesting service and maintenance, but don’t expect to get any! The service at the restaurants, especially the buffet, was shockingly poor. We had to ask multiple times for basic things like drinks or cutlery, and even then, we often had to argue just to get what we needed. It felt like the staff was overwhelmed or simply uninterested in providing good service. The resort claims to have a mexican restaurant for lunch. The food there is exactly the same as the buffet. Nothing mexican! It’s clear they prepare food in bulk and distribute it across all dining areas throughout the day. There’s absolutely no reason to recommend this resort to anyone!
Stayed 5 nights in Jan 2025

6/10 Okay

Reza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Serenade All Suites is a beautifully designed and very clean resort, with impeccable attention to detail in its maintenance. The cleanliness and aesthetics truly stand out, creating a relaxing and inviting atmosphere for guests. The food at the restaurants was excellent, offering a variety of delicious options that we thoroughly enjoyed. However, the process of making reservations was challenging. The staff’s communication skills were a noticeable issue—many struggled with English, which made interactions frustrating at times. Additionally, there were moments when staff seemed inattentive or not fully engaged, which impacted the overall experience. While the resort has many positives, these service and communication challenges made it less seamless than we hoped. I wouldn’t discourage anyone from visiting Serenade All Suites, as it’s a beautiful property with good potential. However, I’d recommend being prepared for possible communication difficulties.
Stayed 5 nights in Jan 2025

10/10 Excellent

David Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Serenade All Suites. We would definitely return!
Stayed 9 nights in Jan 2025

6/10 Okay

Brian

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property for four nights . It was absolutely wonderful. You can tell they opened not too long ago as everything feels so fresh and new. Staff were consistently friendly and attentive. Food was delicious . Overall one of the best all inclusives I’ve been to and would highly recommended it to anyone. Will gladly come back !!
Stayed 4 nights in Jan 2025

10/10 Excellent

matthew

Stayed 5 nights in Jan 2025

10/10 Excellent

James Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

2/10 Terrible

Amir Reza

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort seemed alright at first but then we started seeing intentional miscommunication by the staff! Didn’t let us reserve any restaurants for two days and then didn’t help us with other nights bookings. We booked a restaurant at 9 and was told by the staff it closes at 9!!! Totally unacceptable and disappointing! There were no food stations throughout the day other than the buffet and an a la carte italian restaurant with mediocre service and food! The buffet food was alright but the restaurant options were very limited and mostly unavailable! The room service was below mediocre! We were provided with amenities but no food or hot water or coffee or anything. The staff didn’t want to understand or didn’t really understand English! We had to spend a loooong time trying to make them understand and we ended up with wrong services and misinformation and so on! I can go on and on but you get the point. Unless you have a B1 Spanish knowledge and are looking for just a pool and a pool-side chair lounge only, you should avoid it.
Stayed 5 nights in Jan 2025

8/10 Good

Gregory Tod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lisa, Roslindale

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisha

Stayed 4 nights in Jan 2025

4/10 Poor

Susan

Liked: Property conditions & facilities
Disliked: Staff & service
The majority of the staff were unfriendly save for Amelia and Shani and Lyedy. We felt like we were a bother to them. Won’t return.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristen

Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Stayed 4 nights in Jan 2025

8/10 Good

Shamiya

Travelled with partner
Liked: Cleanliness
I like the resort ! Clean and beautiful just wish it was more liveliness on the resort it was boring but perfect if you only want to relax and be at the pool.
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia, Miami Gardens

Stayed 4 nights in Dec 2024

6/10 Okay

WILLIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed the property and the amenities but we were highly disappointed about the dining choices. We were not able to dine at not one of the restaurants on the property because they would show that they were booked up already. We would walk by them and there would several tables available. We were very upset about that and it left a bad feeling with us about this beautiful property. It would be hard to recommend this property to others knowing that we didn't get to enjoy not one of the restaurants because we paid great money for our winter vacation. I think that we should be compensated for our inconvenience about our dining experience in some way.
Stayed 4 nights in Jan 2025

6/10 Okay

Wilfried Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We found the property to be an attractive four star resort. Food was average, at best. Staff was extremely hit and miss. There were some excellent people but many acted like they really did not want to be there. The beach was nice but the water access was poor. The water was too shallow or too weedy to be pleasant. We found activities were limited. The elevator kept breaking down and a few other facilities did not work, from time to time. Overall, this was definitely not a five star experience but we found it to be adequate for our week of vacation.
Stayed 7 nights in Jan 2025