Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
Front of property
1 Queen bed | Living area | TV, pay films
2 Double Beds | Individually furnished, free WiFi, bed sheets
Horse riding

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Château Frontenac
    ‪2 min walk‬
  • Old Quebec Funicular
    ‪3 min walk‬
  • Quebec City Town Hall
    ‪6 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

City View Small Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

1 Queen bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Very Small Room 100 sq ft

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

1 Queen Fabulous View with balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Jardin Du Gouverneur

Hotel in Québec City, steps from Château Frontenac
Concierge services, laundry facilities and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations, with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Château Frontenac and 13 minutes on foot from Quebec Cruise Terminal
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in common area.

This Québec City hotel is smoke free.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 041823, 2025-04-30

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 895 reviews
Rating 8 - Good. 333 out of 895 reviews
Rating 6 - Okay. 143 out of 895 reviews
Rating 4 - Poor. 60 out of 895 reviews
Rating 2 - Terrible. 36 out of 895 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is at the center of everything. The shower is a bit small.
Stayed 3 nights in Oct 2024

6/10 Okay

BRIAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very small and you had to get out of the shower to turn around
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a charming hotel in a fantastic location overlooking the park beside Chateau Frontenac. It's convenient to everything. The room was spacious and the bathroom was clean with plenty of hot water. There's no parking at the hotel but there's a convenient parkade right around the corner. We loved it and would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Allan, Westbank

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Walter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very safe and really good location you can walk everywhere you like right on the heart of Old Quebec.
Stayed 3 nights in Oct 2024

8/10 Good

Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay since it’s walking distance to everything, if you’re planning on walking around the old Quebec. The rooms are fine, the only thing is the washrooms are really small specially the showers are super tiny. No elevator so plan on carrying your luggage 1-2 floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Darla, Cedar City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our elderly parents with us and needed to go up 2 flights of narrow steps. No issues if you are able to do steos wasily - just something to know. Fantastic staff!!
Stayed 1 night in Oct 2024

10/10 Excellent

mei

Travelled with group
Very lovely hotel, just beside the famous castle . Close to every views. Comfortable room, friendly receptionists. Just the shower water is a little small, but all in all it’s almost perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Victor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great Location, Friendly and helpful staff. Room needs a bit of an update though (paint, few repairs etc). Steep stairs and no elevator, so make sure you get the ground floor if need any sort of mobility accessibility
Stayed 2 nights in Oct 2024

8/10 Good

Tracy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Just park the car in nearby underground parkade and leave it there. Can walk everywhere.
Stayed 2 nights in Oct 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service
Lovely property, ideal location but do not consider this hotel if you are with someone with mobility difficulties. Lots of steep stairs and no elevator. If you are able boddied, it's great. Also our room heating was not working and it is starting to get quite cold at night. The staff took note to call someone in. No discounts were offered for a cold, sleepless night. Otherwise this place is convenient and has wonderful charm.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our overall experience was great would definitely recommend price, clean, easy to navigate to and from. Room was spacious and welcoming :) thank you
Stayed 1 night in Oct 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Governor's Garden Hotel is very nicely situated for tourists. It is just one block from St. Anne street that has many restaurants and is about three blocks from the Information Center where the Hop On Hop Off bus and other tours originate. This is exactly why we chose this hotel. You need to be aware that the hotel does not have an elevator. Unless you able to book a room on the ground floor you must navigate steep stairs to get to your room. Our room was comfortably spacious but had no closet. The small bathroom did not have a tub, only a small corner shower which did have good water pressure. There was a hair dryer. There was no housekeeping.. We were satisfied with our choice of where to stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to explore and enjoy the area. We could walk to anything we wanted. Very enjoyable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location couldn't be better. Wall to wall with the iconic Fairmont Le Château Frontenac. All sorts of restaurants around the corner, all the tourist spots within walking distance.My room was the most economical, tiny, only 10 sq.m., but it had everything you need.The room was clean, had a comfortable mattress, a large chest of drawers, a refrigerator and a coffee maker.
Stayed 4 nights in Sep 2024

10/10 Excellent

DANNA, spearfish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent value. We had the room with a deck which had a nice park & water view. The lobby/day room had microwave, coffee machine and ample room to read, relax and visit.Parking was safe and just across the street. The staff was quick and very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easy to get to popular areas.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Location quiet
Stayed 3 nights in Sep 2024

8/10 Good

DARYL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jean Yves

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall, the hotel need repairs Rooms are ok for some and others need attention The location of the hotel is good, just beside the Chateau Frontenac No room services and there's was no cleaning during our stay You have an underground parking near by, but attention the one just beside the hotel is the Chateau Frontenac wich is 55$ per day. There's one close to the hotel for 28$ wich is more reasonable
Stayed 3 nights in Sep 2024