Hôtel Sainte-Anne

3.0 star property

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Photo gallery for Hôtel Sainte-Anne

Reception
Exterior
Classic Room, 1 Queen Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Junior Room, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
32, rue Sainte-Anne, Québec City, QC, G1R 3X3
  • Quebec City Town Hall
    ‪3 min walk‬
  • Château Frontenac
    ‪3 min walk‬
  • Quebec City Convention Center
    ‪10 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Courtyard Area

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen Bed

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hôtel Sainte-Anne

Hotel with a restaurant, steps from Cathedral-Basilica of Notre-Dame de Québec
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Hôtel Sainte-Anne offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hôtel Sainte-Anne's great location. During your stay, you're just a quick walk from Château Frontenac. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Steps from Cathedral-Basilica of Notre-Dame de Québec and Quebec City Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hôtel Sainte-Anne.

This 3-star Québec City hotel is smoke free.

Mûrmur – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mûrmur

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-04-30, 197621

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hôtel Sainte-Anne
Hôtel Sainte-Anne Quebec
Hotel Sainte-Anne Quebec/Quebec City
Sainte-Anne Quebec
Hôtel Sainte Anne
Hôtel Sainte-Anne Hotel
Hôtel Sainte-Anne Québec City
Hôtel Sainte-Anne Hotel Québec City

Hôtel Sainte-Anne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ODESSA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Hotel Saint Ann. In the middle of hustle and bustle of Old Quebec
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Ste-Anne over Christmas. Room was quiet, clean, and comfortable. My only criticism would be a lack of storage: closet was small so we ended up hanging our bulky winter coats on the curtain rods! Bathroom was large and there was plenty of very hot water but, again, no storage. These are minor concerns and did not impact our overall impression that this is a well run establishment with wonderful staff and in a superb location. Had the restaurant not been on winter break, it would have been even better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a pedestrian-only shopping Street nearby and very close to the Fairmont hotel and toboggan slide in the winter!
Stayed 1 night in Dec 2024

8/10 Good

Ben

Travelled with partner
Liked: Staff & service, property conditions & facilities
Glass on shower could of been cleaner. Overall, good
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay during the Christmas festival
Great location close to everything. Rooms are very cozy but the mattress needs updating it was hard and uncomfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 days and found the room very clean and the bed very comfortable! The staff there are helpful & very friendly, would definitely stay there again and the locale is perfect for anyone looking to be within walking distance of many locales in Old Quebec.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Very convenient location surrounding restaurants and shopping. Parking was closed and safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Central hotel
Very convenient for the Christmas Market, as the hotel is right on the same street. No parking associated with the hotel, but many public garages nearby. Not sure the on-site restaurant/bar is functional, but La Buchette next door was lovely. The room was overall comfortable, though bathroom and area closest to the windows stayed chillier than the area near the door, despite a separate radiant heater (it was close to zero degrees Fahrenheit outside during our late December stay). Shower was very hot. In-room espresso maker was much appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

wayne

The room was quaint and cozy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Felix, Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. You can walk everywhere from the hotel. Also is in front of Christmas market. The staff is really nice and helpful. We park the car in the hotel villa underground parking and walk to the hotel after left the luggage in the hotel. Really easy to find and is 24 hrs open. For the breakfast you have several choices near from the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Giuseppina, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corbin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very walkable, nice clean room. Would recommend if staying in the top of the hill in Quebec City.
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Room not what we expected at all.Very small. Barely room for the bed. View of Quebec City was a big white wall 5 Ft from our window. 1 person at front desk who said " Oh I will have to get back to you on everything we asked. They had a beatiful Bar, that they decided they would close it for the winter.
Stayed 4 nights in Nov 2024

8/10 Good

Shirlaine

Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and room was amazing with on exception, more personal preference but bed was VERY firm thus provided minor discomfort. Bedding and shower excellent! Would return and recommend.
Stayed 4 nights in Nov 2024