Hôtellerie d'Expérience au Monastère des Augustines

3.0 star property

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Photo gallery for Hôtellerie d'Expérience au Monastère des Augustines

Hallway
Reception
Vegetarian cuisine
Vegetarian cuisine
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
77, rue des Remparts, Québec City, QC, G1R 0C3
  • Théâtre Capitole
    ‪6 min walk‬
  • Quartier Petit Champlain
    ‪11 min walk‬
  • Château Frontenac
    ‪12 min walk‬

Room options

Contemporary Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Authentic Room, 2 Single Beds, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds

Authentic Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Contemporary Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Contemporary Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtellerie d'Expérience au Monastère des Augustines

Eco-certified hotel with spa services and 24-hour front desk
A restaurant, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services and a 24-hour front desk. Housekeeping is available on request.
Hôtellerie d'Expérience au Monastère des Augustines offers 65 accommodations with complimentary bathrobes. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.
Hôtellerie d'Expérience au Monastère des Augustines's great location gets high marks from our customers. During your stay, you're just a quick walk from Hôtel-Dieu de Québec. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at Vivoir, a buffet restaurant that serves vegetarian cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hôtel-Dieu de Québec and Artillery Park
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. There are 10 meeting rooms available. Spa services, a library, and a terrace are also featured at the eco-certified Hôtellerie d'Expérience au Monastère des Augustines. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Vivoir – This buffet restaurant specialises in vegetarian cuisine. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CAD 33.05 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vivoir

Things to do

  • Library
  • Yoga classes

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 33.05 per person
  • Uncovered self-parking fee: CAD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-03-31, 272823

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Monastère Augustines Hotel Quebec
Monastère Augustines Hotel
Monastère Augustines Quebec
Monastère Augustines
Le Monastere Des Augustines Quebec/Quebec City
Hôtellerie d'Expérience au Monastère des Augustines Hotel
Hôtellerie d'Expérience au Monastère des Augustines Québec City

Hôtellerie d'Expérience au Monastère des Augustines Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. You’re basically in a museum which I did not realize when booking. It’s minimalist but I personally don’t want or need anything else. You’re right in the heart of Old Quebec. Highly recommend.
Stayed 2 nights in Dec 2024

4/10 Poor

Natalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This room was cold and the heating doesn’t work well, it is a calm place, the rooms doesn’t have tv, recommended for those who wants to completely disconnect

8/10 Good

Henrik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an interesting experience, you will enter a very silent environment, it is so calm that it will be a challenging experience to go to the bathroom at night without making noise when opening and closing doors! It is definitely a retreat experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutly stunning. If there is one thing ... you are not supposed to talk. It would have been nice connecting with people.
Stayed 3 nights in Nov 2024

10/10 Excellent

verree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History around the city. I stayed in a single room with shared bathroom..no problem..clean clean. Definitely would like come back and stay longer, was able to enjoy the sights and Christmas Market
Stayed 3 nights in Nov 2024

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a terrific place to stay in Quebec City. Everyone was so friendly and the history of the monastery is fascinating. We particularly enjoyed breakfast where there was much tranquility and such varied and delicious food.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was exactly as described, we stayed in an original cell room, we had a sink but had to use a shared bathroom which was a bit of a walk down the hall. Breakfast was included and there was a bit of variety each day, we were close to everything in the old city and had no problems walking to everything we had planned the museum inside the hotel was filled with beautiful artifacts in amazing displays, the staff were wonderful and spoke English
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a monastery converted into a hotel, the experience was unique and different from usual hotels.Very clean, quiet and confortable. The looks are truly authentic but the confort is modern.
Stayed 1 night in Nov 2024

2/10 Terrible

Tanya

Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Be aware that this is an actual monastery. There is no talking allowed in the breakfast room. You must eat in the lobby to talk. There is also no maid service. You can leave your towels outside your door if you want clean ones dropped off at your door.
Stayed 3 nights in Sep 2024

10/10 Excellent

JESSICA CALDERON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers a different experience. It is not just a hotel, but a moment of reflection in your life. Everything is perfectly thought out and organized to ensure a comfortable stay and to take home good memories.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Balmore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great hotel concept, I enjoyed walking around and looking at the paintings and antique furniture. Excellent way to use and preserve the historic buildings. Excellent breakfast as well!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This contemplative hotel is warm, welcoming, simple and quiet. It is encouraging for an introspective visit, but also supports others for whom it is a perch in Old Quebec. In the contemporary rooms the bathrooms are very, very deep and could be awkward for a disabled person. There is no TV in the room. Kind, warm and welcoming people. This is an outstanding place to visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful and fascinating!
Stayed 1 night in Oct 2024

10/10 Excellent

Aime, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

marie-eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to unwind.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Although different from a standard hotel stay, this place was amazing. Everything about it was relaxing, and I can't wait to stay on my next visit to Quebec.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, clean, great location! Just be prepared if you are driving and have never been to QC Old City that it’s very tight with lots of one way streets
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Travelled with partner
I my opinion, the non speaking breakfast was a bit awkward for my husband and me. This might of been stated in the write up of this hotel, but I did not realize this request,
Stayed 4 nights in Oct 2024