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The Dairy Private Hotel by Naumi Hotels

4.5 star property
VIP Access

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Photo gallery for The Dairy Private Hotel by Naumi Hotels

Spa
Mountain view
Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished
Exterior
Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
21 Brecon St., Queenstown, Otago, 9300
  • Skyline Queenstown
    ‪4 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Oasis Rooms

Oasis Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitat Rooms

Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Building design

Kamana Lakehouse

  • Hot tub
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (422)
The price is €266
for 1 room
includes taxes & fees
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About this property

The Dairy Private Hotel by Naumi Hotels

Art Deco lodge with Hot tub and bar/lounge
This smoke-free lodge features a bar/lounge, a snack bar/deli and Access to hot tub. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and concierge services.
The Dairy Private Hotel by Naumi Hotels offers 13 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Dairy Private Hotel by Naumi Hotels. During your stay, you're just a quick walk from CaddyShack City Mini Golf. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Skyline Queenstown and 7 minutes by car from Onsen Hot Pools
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, multilingual staff, and ski storage are also featured at the luxury The Dairy Private Hotel by Naumi Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Dairy Private Hotel by Naumi Hotels was completed in July 2020.

This 4.5-star Queenstown lodge is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
The Lounge – On-site lobby lounge. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 20 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Self-parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

The Dairy Private Hotel by Naumi Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 328 reviews
Rating 8 - Good. 40 out of 328 reviews
Rating 6 - Okay. 8 out of 328 reviews
Rating 4 - Poor. 1 out of 328 reviews
Rating 2 - Terrible. 3 out of 328 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff great happy hour close to shopping and dining Must be able to walk stairs going down to shopping and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best!
Friendly staff, excellent appointments, prime location, wine and nibbles happy hour- best of everything in one accommodation!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nag-Bushan, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at The Dairy twice. 3 nights before my Routeburn Track and 2 nights after. It's one of the loveliest places I have stayed at. Excellent staff, comfortable bed, 24 hour access to tea, coffee and snacks, as part of stay. A happy hour between 5 and 6 p.m. and decor that is subtle, yet warm. A 2 minute walk down to the heart of Queenstown. - super convenient to everything. I highly recommend The Dairy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, loved it.
Super comfortable, nicely decorated room. Great location, really central but also peaceful. Beautiful views. Staff were amazing, helpful, and went the extra mile. Loads of special touches like the happy hour, pick and mix etc that make you feel so welcome. Would definitely recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I travel a lot and honestly one of the nicest places I have stayed. it's quirky, different but in the best way. Excellent service, you feel very special and very spoilt. I am definitely heading back there in winter. Hotel has amazing fireplace and can't wait to chill, read a book with a glass of wine. Oh and FYI, first review ever, thats how much I loved this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property. It has some wonderful little touches which make the stay unforgettable. An easy walk to everything that queenstown has to offer
Stayed 3 nights in Aug 2024

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour was fun. Great to meet other guests. Room was compact but well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
This hotel is not cheap, the location is great. Cleanliness is good, but unfortunately because it’s an old building, the walls are thin, and the people in the adjoining room felt the need to play the television full volume in the middle of the night and when I texted the on-call manager, nobody responded.
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great common room space with happy hour 5-6. Such a neat idea. It feels cosy and unique, far better than you cold cookie cutter hotel chains
Stayed 1 night in Oct 2024

8/10 Good

Erica

Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place we stayed during or NZ trip. New space with decor to make it cozy and warm. Great service and nice continental breakfast and complimentary seltzers , jellybeans, and chews! Great location with 2 min walk to downtown Queenstown. Easy parking. This place is a gem
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, always the best service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quaint
Great location for first visit to Queenstown. Just a few minutes to ski bus and Orbus to and from airport. Hot tub was the best part.
Stayed 5 nights in Aug 2024