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Hampton Inn by Hilton San Juan del Rio

3.0 star property

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Photo gallery for Hampton Inn by Hilton San Juan del Rio

Lobby
Meeting facility
Restaurant
Room, 2 Double Beds, Non Smoking | View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av. Central 239 Esq. Calle 8 Pte., San Juan del Río, QUE, 76802
  • Fundadores Square
    ‪5 min drive‬
  • Cavas Freixenet
    ‪9 min drive‬
  • San Gil Golf Club
    ‪14 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Queen Bed

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hampton Inn by Hilton San Juan del Rio

Hotel with free breakfast, near Nuestra Senora de Guadalupe Church
This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Hampton Inn by Hilton San Juan del Rio offers 89 accommodations with laptop-compatible safes and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This San Juan del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hampton Inn by Hilton San Juan del Rio, you'll be close to Nuestra Senora de Guadalupe Church. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute drive from Senor del Sacro Monte Temple and 5 minutes from Fundadores Square
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and 2 meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton Inn by Hilton San Juan del Rio. Self parking is free.

This 3-star San Juan del Río hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hampton Inn by Hilton San Juan del Rio has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hampton Inn by Hilton San Juan del Rio

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton Inn by Hilton San Juan del Rio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Hotel San Juan Del Rio
Hampton Inn Hilton San Juan Del Rio
Hampton Inn Hilton San Juan Rio Querétaro MX Hotel
Hampton Inn Hilton San Juan Rio Querétaro MX San Juan del Rio
Hampton Inn Hilton San Juan Rio Querétaro MX
Hampton Hilton San Juan Rio Querétaro MX San Juan del Rio
Hotel Hampton by Hilton San Juan del Rio, Querétaro MX
Hampton by Hilton San Juan del Rio Querétaro MX
Hampton Hilton San Juan Rio Querétaro MX Hotel San Juan del Rio
Hampton Hilton San Juan Rio Querétaro MX Hotel
Hampton Hilton San Juan Rio Querétaro MX
Hampton Inn by Hilton San Juan Del Rio
Hampton Inn by Hilton San Juan del Rio Querétaro MX
Hampton By Hilton Juan Del Rio

Hampton Inn by Hilton San Juan del Rio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 546 reviews
Rating 8 - Good. 185 out of 546 reviews
Rating 6 - Okay. 60 out of 546 reviews
Rating 4 - Poor. 9 out of 546 reviews
Rating 2 - Terrible. 15 out of 546 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
The room smell
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

8/10 Good

Nothanael, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jacques

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Business trip
Only 3 nights…it was ok
Stayed 3 nights in Apr 2024

4/10 Poor

Javier, Laredo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
El Hilton en San Juan del Rio. Uno pensaría que por ser Hilton todo debería ser maravilloso, pues no. Esta es mi experiencia. Mi esposa, mis 2 hijos y yo, rentamos un cuarto por 1 noche. Habitación con 2 camas matrimoniales. La habitación es mínima y muy pequeña, apenas caben las 2 camas. Limpia si, pero realmente pequeña. Tuve la mala suerte que alguien dejó puesto el despertador para sonar a las 4:30am en algun cuarto anexo, así que sonó y sonó y sonó. Hablé a la recepción aproximadamente 3 veces para que lo encontrarar y lo apagaran. Finalmente a las 5 de la mañana el despertador se apagó y pudimos dormir, El check out es a las 12 y desde las 11:50 empezaron a hablarnos para que desocuparamos el cuarto. No me gustó el cuarto, tuve una mala experiencia (mala suerte) por el despertador del otro cuarto. No me volvería a quedar ahí

8/10 Good

Agustin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Buena ubicación para viajes de trabajo, cerca de las plantas y fábricas de SJR.
Stayed 1 night in Jul 2022

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2022

6/10 Okay

Pedro Luis

Business traveller
Liked: Cleanliness
Nice hotel
Nice hotel considering the city.
Stayed 1 night in Dec 2021

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in this hotel. Nice, clean, and convenient
Stayed 1 night in Feb 2021

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Vicky, Houston, TX

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean, friendly staff, comfortable beds, we enjoyed our stay
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Sam

Business traveller
Pretty good
Business trip. Basic hotel. Freondly staff. Average comfort.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Jose Arturo Ituarte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Francisca N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SN Juan Delano Rio
Good hotel..
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the evening buffet, the condition and equipment in the room. Very comfortable for a business traveler or couple staying for a night or two.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff was great. Breakfast could be better
Stayed 3 nights in Feb 2018

8/10 Good

Leo, Chula Vista CA

Liked: Staff & service, room comfort
Confy hotel in San Juan del Rio
I stayed for the weekend in this hotel with my family and it was very convinient. The rooms are ok, and the buffet was ok for the kids too, I think they should have more options for adults.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
The staff was very professional and friendly. It was complicated getting in and out because of the very busy street
Stayed 2 nights in Jan 2018

8/10 Good

Jose Lus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient stay
Very convenient , clean. Breakfast is ok to be free for the room rate. Close to Mexico City highway and Tequisquiapan town

8/10 Good

Sergio, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but far
Great hotel but far from the Centro. Works if you're travelling with a car as there is nothing within walking distance