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Crystal Springs Lodge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets
Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Radium Hot Springs Village Office
    2 min walk
  • Rotary Park
    5 min walk
  • Spur Valley Golf Resort
    7 min walk

Room options

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed) | Free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (No Pets Allowed)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed) | Free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (Pets Allowed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room | 40-inch flat-screen TV with cable channels, TV

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed) | Free WiFi, bed sheets

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed) | Free WiFi, bed sheets

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV

Deluxe Family Room - Main Floor - Not Pet Friendly

  • Sleeps 5
  • 1 Large Single Bunk Bed and 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

  • 37 sq m
  • Sleeps 6
  • 3 Queen Beds

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About this property

Crystal Springs Lodge

Motel in Radium Hot Springs with free parking
This motel features express check-out, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Radium Hot Springs Village Office and 5 minutes on foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Crystal Springs Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews" "
Rating 8 - Good. 361 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jiffin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here, nice and clean room. It is close to anything you would want to go to and very friendly staff.
Stayed 2 nights in Jul 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Kathrine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms.
Stayed 1 night in Aug 2024

8/10 Good

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, comfortable bed, friendly staff. shower temp was very inconsistent but everything was great otherwise
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

graeme

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic rooms. Very helpful staff good location to access town
Stayed 2 nights in Aug 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking with not much available at the time. Room was clean and comfortable. Some cosmetic damage noted that should be repaired.
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in!
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Chad

Travelled with family
Liked: Staff & service
Stayed here a few times Could use a renovation but the bed was clean and comfortable and the a/c worked great. Will come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Staff & service, property conditions & facilities
Summer time pricing sucks in Canada.
I sure they do their best to maintain a aging motel in bc.The room was old and run down.The town was ok.For 200 plus my wife was not impressed.
Stayed 1 night in Aug 2024

2/10 Terrible

Joy

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, except when showering the water temp jumped from extreme cold to extreme hot. Good location to all amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

marissa

Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

marissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the best place. Sheets were dirty, carpet has never been cleaned. The bathroom had the toilet paper holder ripped out of the wall and has never been repaired. Big hole in the one bedroom wall. Screens have holes and let in so many bugs.
Stayed 1 night in Aug 2024

10/10 Excellent

Ginalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, friendly service and walking distance to town. We would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok, but hit with charge after
I had an ok stay here, and had no intention on making a negative review. The room wasn’t very clean, had lots of mosquitoes inside when I arrived. The portable air conditioner needed me to fix it so it would work. None of the windows in my room actually locked, as the locks are broken. No sticks to block the window closed. I used a towel the swat all the mosquitoes, and got charged for “towel abuse” after the fact, probably due to bug blood stains. The front desk people were nice, but that’s not enough to save this place. I definitely won’t stay here again. It should be half the price until they update, and clean up the place. The fire alarms are also way out of spec, and if they don’t care about that, what do they care about? $8 towel abuse fee
Stayed 1 night in Aug 2024