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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3.0 star property

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Photo gallery for Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Lobby
Outdoor pool, pool umbrellas, pool loungers
Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Pet-friendly

Explore the area

Map
4620 S Miami Blvd, Durham, NC, 27703
  • Research Triangle Park
    ‪2 min walk‬
  • Streets at Southpoint Mall
    ‪6 min drive‬
  • Brier Creek Commons
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

32-inch LED TV with cable channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible (Hearing)

  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Hotel with free parking, steps from Research Triangle Park
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers 177 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Raleigh-Durham/Research Triangle Park. During your stay, you're just a quick walk from Research Triangle Park. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Garden Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Steps from Research Triangle Park and 6 minutes by car from Streets at Southpoint Mall
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2558 square feet (238 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Raleigh-Durham/Research Triangle Park. An area shuttle within 5 miles and A roundtrip airport shuttle during limited hours are free. Self parking is free. A complete renovation of Hilton Garden Inn Raleigh-Durham/Research Triangle Park was completed in October 2021.

This Durham hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Garden Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,558 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 for adults and USD 5.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh Durham/Research Triangle Park

Hilton Garden Inn Raleigh-Durham/Research Triangle Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

The property is nice, and it's in a convenient location. Being pet-friendly was a big plus. My only complaint is there seemed to be a lot of petty charges that I think should be included, like coffee in the lobby and water bottles in the room. Other than that, it was clean and comfortable with good service.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2024

2/10 Terrible

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We got stuck in Raleigh after a long transatlantic flight and need somewhere to stay for the night. I picked this place because they listed airport shuttle and room service (we were arriving late and had just gotten off a 10 hour flight and wanted to be able to get something to eat). I called the hotel to find out where to get the shuttle and they told me the driver called off. Do we had to pay for a uber. Got to the hotel at 9:30 and they told us the Resturant closed at 10 and do did room service. Also the Resturant had a limited menu. We were told it was because of the time. We’re both vegetarian so there wasn’t much to eat. They also informed us that they didn’t have a driver for the morning either and that we would have to take another uber. The next morning I called the front deft at 5am and asked them to call us a cab. They told me they don’t know how…. The lady at the font desk reimbursed us $15 to cover the $40 we spent in uber fees. This place isn’t a Hilton, it’s a motel 6 at best…..
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

could use attention to detail

the internet was out or slow when I arrived so took a very long time to check in. Once getting to my room I noticed there were no towels. I called the front desk and someone brought up two small towels when I unfolded them I noticed they were just bath mats and had to call again for basics that should be in the room. lotions that were mounted to the wall were falling out.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North Carolina

The hotel was great. I requested a handicapped room and i got exactly what i ordered. The staff was so friendly. We were able to check in early and go see the sights in the area.
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Kishan

Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 3 nights in Oct 2024

4/10 Poor

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Extremely firm, uncomfortable bed. Pillows and bedding were both rather disappointing.
Stayed 1 night in Dec 2024

6/10 Okay

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nia

Travelled with partner
The free breakfast was NOT free it was actually 9.99. The curtains the bedding and much of the furniture was extremely outdated. The lounge/bar was not stocked. However Elisha was wonderful and very helpful! I would rate him a 10/10 but the overall property 5/10 do not recommend.
Stayed 2 nights in Nov 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay the room was Nice and spacious, but what I didn’t like was I was charged Holding fee without being notified, it wasn’t until afterwards when i called ; our sheets had stains on them that look like it could be mold that was trying to be washed out, but when I asked for a new set of sheets, I was brought new sheets immediately
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Cantrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easiest check in and out process ever!
Stayed 1 night in Nov 2024

8/10 Good

Leroy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
I had good interactions with Vincent at the desk. He was friendly and professional. The hotel was fully booked (from what I could see) on Saturday night. Even with this, my room was quiet. The bed was comfortable and the air conditioning/ heater unit was quiet. I had a nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and facilities were very nice and the staff was helpful and pleasant. Devan went out of his way to provide the best experience in the dining room during breakfast even while the shipment for certain breakfast items was late. Great service is so important. The hotel was very quite too. That also is a top priority for me.
Stayed 2 nights in Oct 2024

6/10 Okay

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

P R

Stayed 5 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Travelled with partner
It appeared average clean and the staff were not welcoming upon arriving. The location is easy access to the airport and other highways for surrounding areas. There was an odd smell in the room the entire stay and every morning the smell from the kitchen filled the room even though it was 4 floors above. Parking is easy and it is a good price for what you get.
Stayed 2 nights in Oct 2024