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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Vending machine
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3921 Arrow Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪13 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel with free parking, in the vicinity of UNC REX Hospital
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Change of towels is available on request
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • Just a 5-minute drive from UNC REX Hospital and 5 minutes from North Carolina State University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. Free self parking is available.

This Raleigh hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kendall

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would so stay here again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Timesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff
Stayed 1 night in Dec 2024

8/10 Good

Susan

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Wanted a copy of credit card and stressed the no smoking issue and a fee of $200.00. I don't smoke and felt a bit uneasy when he persisted on the subject
Stayed 1 night in Dec 2024

4/10 Poor

Rodney

Not the property’s fault but had to adjust the stay by one day and had to pay for both nights.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is always friendly and courteous
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Leantre B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

2/10 Terrible

Christina

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Literally was nothing like pictures , doors had holes at bottom , beds hard , the tubs and sinks had hard water stains, and let’s not get on the fact I literally felt so unsafe!! I wish I never pre booked an paid n advance
Stayed 1 night in Nov 2024

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by this place & i enjoyed my stay
Stayed 4 nights in Nov 2024

8/10 Good

Geoff

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Solid
Pretty solid and exactly what you would expect. Nothing snazzy, but felt mostly safe and clean.
Stayed 2 nights in Oct 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice well maintained hotel in a good area
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. We had a good stay bed was very comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Corre

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked an accessible room with a shower when I got to the property they booked me on a second floor when there was no elevator I was in my wheelchair. The gentleman at the desk asked me if it mattered whether I needed a specific bed. I was fine with a two queens or a king, but the bathroom was not accessible. I had to leave my wheelchair outside the bathroom They had no means for a shower chair they had given the only shower chair to another client. I had to take a bath, which was quite difficult there were no bars in the bathtub to hold onto. I had to get on my knees and push off the toilet to get out of the tub. The only thing that was accessible about that room was the area around the bed on the one side of it the other side, I could not get to, so I had to sleep on the left side. I also could not get to the window because the desk was right at the end of the bed if I had my walker or my wheelchair, there was no way of getting to the other side of the bed, I had to put the desk chair in the corner of the room , the hair dryer busted and smoked and each time I used the microwave it started sparking one night I needed to go to the ice machine that was broke. I went to the machine to get a soda and a snack and ate my change and wouldn’t give Me the money back so I went to the desk and the woman that was at the desk was rather rude. She gave me three dollars and change and said to me that if it did not work again, she would not be giving me the change again.
Stayed 6 nights in Oct 2024

6/10 Okay

Nithya

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great
Stayed 2 nights in Oct 2024

6/10 Okay

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Everything was horrible m. No sleep. Bed uncomfortable. Smell in room. Checked out warly
Stayed 1 night in Oct 2024

10/10 Excellent

Will

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024