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Sheraton Chapel Hill Hotel

3.5 star property

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Photo gallery for Sheraton Chapel Hill Hotel

Lounge
Premium bedding, in-room safe, desk, blackout curtains
Fitness facility
Lobby
Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
One Europa Dr, Chapel Hill, NC, 27517
  • University of North Carolina
    ‪6 min drive‬
  • Franklin Street
    ‪6 min drive‬
  • UNC Medical Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony

Lounge

Club Room, 1 King Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Outdoor pool

Room, 1 King Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Chapel Hill / Southern Village

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is €288
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hyatt Place Chapel Hill / Southern Village

About this property

Sheraton Chapel Hill Hotel

Hotel in Chapel Hill with free local area shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Sheraton Chapel Hill Hotel offers 168 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Chapel Hill Hotel. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Duke University and 6 minutes from University of North Carolina
  • Free local-area shuttle service
Sheraton Chapel Hill Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. The business-friendly Sheraton Chapel Hill Hotel also features a terrace, a garden, and a picnic area. A free area shuttle within 5 mi is available. Self parking is free.

This 3.5-star Chapel Hill hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Carolina 1663 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carolina 1663 Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Sheraton Chapel Hill Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 340 reviews
Rating 8 - Good. 65 out of 340 reviews
Rating 6 - Okay. 32 out of 340 reviews
Rating 4 - Poor. 11 out of 340 reviews
Rating 2 - Terrible. 15 out of 340 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my atay was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amarnath, Iselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, cramped bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

lela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and up to date. No room for personal items. Limited drawer space. No bathroom space for toiletries. Friendly staff. Very accomodating. Would recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaye, Lewisville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Reasonable. Clean
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All new, very clean, great pool area, Starbucks in lobby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aimee

Stayed 2 nights in Nov 2024

10/10 Excellent

Auriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
The hotel is very nice and so were the employees. Tuna melts need to improve, the fries were awesome!
Stayed 1 night in Nov 2024

6/10 Okay

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Make your own bed...
My room (215) is facing the air handling unit tower which generates a constant mechanical din especially noticeable at night. Housekeeping comes every 3 days only which is surprising for a $340/night stay, 'to minimize interruptions'. This would be less of an issue with a duvet in a standard duvet cover. Instead the duvet is sandwiched between two standard sheets and a major faf to make the bed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff willing to accomodate my needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Noriluz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was top and staff was so helpful. Would definitely stay here again!
Stayed 4 nights in Nov 2024

2/10 Terrible

Maurice

Stayed 1 night in Oct 2024

2/10 Terrible

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not very pleasant desk personnel . Also had a bad episode with another guest burping super loud at the gym . I asked him to please stop and he acted very disrespectful. I went to get someone from the desk and he basically laughed at us with the man burping . After that , we just wanted to leave as soon as we could .
Stayed 1 night in Oct 2024

8/10 Good

Chunchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

6/10 Okay

Gregory, Portland

Travelled with family
Liked: Cleanliness
I’ve never stayed in a room with noises like we dealt with in this room. Something in the walls groaned and made odd noises that sounded like flatulence. We laughed at first and thought is was a neighboring room. But it wasn’t. It was plumbing noises, odd buzzing, flatulence-like noise. On top of that, this property has predatory pricing on everything. A little bottle of iced tea? $6.75. And the service at the bar was poor. Long breaks with nobody there. The rooms were clean, the bathrooms were fine, but the rooms are small and the common areas are sterile and cold.
Stayed 3 nights in Oct 2024

2/10 Terrible

jabarae

Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The receptionist looked tired and talked with demeanor, he didn’t even smile. Maybe he just had a long day. Room 255 was is close to AC unit and it has a constant noise. We just didn’t want to call the unfriendly receptionist to make our night worst.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Went to the front desk and stood there for a couple of minutes then the employee who was standing watching tv finally noticed me. Bartender wasn't very professional. Morning crew was awesome and food was great
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was disorderly. They were late opening. It wasn't clear what was included in the buffet and what was extra.
Stayed 1 night in Oct 2024

2/10 Terrible

Meena, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely expensive - very poor location for grabbing a quick breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024