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Tru by Hilton Chapel Hill

2.5 star property

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Photo gallery for Tru by Hilton Chapel Hill

Reception
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • University of North Carolina
    ‪7 min drive‬
  • Franklin Street
    ‪7 min drive‬
  • UNC Medical Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Chapel Hill

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is €235
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Aloft Chapel Hill

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Chapel Hill gets good marks from our customers. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 511 reviews
Rating 8 - Good. 92 out of 511 reviews
Rating 6 - Okay. 27 out of 511 reviews
Rating 4 - Poor. 18 out of 511 reviews
Rating 2 - Terrible. 17 out of 511 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yunan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Dec 2024

10/10 Excellent

wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great family experience at this hotel. Excellent location. Friendly staff and place well maintained. For aure will comeback while visiting families.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

NASHAUNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Lindsey

Travelled with family
Disliked: Staff & service
My family and I tried to check into the hotel. When we arrived the entire computer system was down. They have no other way of accessing rooms or guest details without technology. Other families were waiting in the lobby and also unable to check in. There was no ETA. We were late arrivals, but due to the system being down, they were not able to adjust the accommodation and provide us a room like they normally would be able to if the system was operable. The Operations Manager did not offer great customer service or attempt to actually help us find a place to stay. He said he could not offer a room for us. He casually offered to call another hotel on our behalf, but did not take any necessary steps to make that happen. It seemed like it would be more of a chore than something he was actually willing to do for us. It was very obvious that he was overwhelmed, frustrated, and unwilling to go above and beyond. His lackluster attempts to help us instead made us feel abandoned. We did not trust in his ability to make sure we had a room for the night after just driving three hours. We left, as we believed we needed to fend for ourselves and urgently find a place to stay for the night, instead of sleeping in our car. He also said we could call Expedia, provide them with his information and attempt to receive a refund. After doing so, even after buying additional insurance, we discovered we are unable to receive a refund.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Antoine at the front desk was professional polite and pleasant. He was very helpful when we told him our room was way to hot and we couldn’t get ac on. He came immediately and corrected it. He greeted us upon entering & exiting everyone! A true delight!
Stayed 2 nights in Dec 2024

10/10 Excellent

Candace Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything in general.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable bed
The staff at the front desk was wonderful - very pleasant and helpful. Included breakfast was fairly basic, but filling. There was a breakfast attendant on hand keeping everything stocked, which was appreciated. The bed was large and comfortable and the blackout shade worked very well. Bathroom was spacious and we liked the built in dispensers for soap/lotion, etc. Hotel is in a good central location, but not the most direct to get in and out of due to how the roads are structured. Only minor downside was the room didn't have much extra space aside from the bed. There was one desk chair and one built in bench, but we would have liked another chair and a bit more room to put our things. There is no closet - just a few pegs above the bench for hanging jackets. But overall a nice place to stay for a good price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Hotel is very clean, offers breakfast and a lounge on the main floor with internet and plenty if seating
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

2/10 Terrible

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room especially for handicapped. Will definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for only a night but it was a neat little place for a short stay with a great staff. I would totally see myself booking this again in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Very nice hotel. Staff was super friendly. Rooms had very poor quality furniture. Food at breakfast was okay but marginal. Breakfast staff were very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Clean comfortable room. Everything worked. Friendly courteous staff.
Stayed 2 nights in Nov 2024