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Sure Hotel by Best Western Reading

3.0 star property

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Staircase
Exterior
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪7 min walk‬
  • Royal Berkshire Hospital
    ‪14 min walk‬
  • Oracle
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Bar (on property)

ibis Reading Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1046)
The price is €74
for 1 room
includes taxes & fees
16 Apr - 17 Apr
ibis Reading Centre

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of University of Reading and Museum of English Rural Life
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 1034 reviews
Rating 8 - Good. 401 out of 1034 reviews
Rating 6 - Okay. 207 out of 1034 reviews
Rating 4 - Poor. 115 out of 1034 reviews
Rating 2 - Terrible. 61 out of 1034 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a stopover
Great value. Comfortable room. Helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Saricca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay for family of 4 adults! Even had a microwave and fridge in the room, and plates and bowls and cutlery. Wasn’t expecting that! Really good value for money with 3 proper beds (not sofa beds)! Would definitely recommend. Really friendly guy checked us in.
Stayed 1 night in Dec 2024

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were all fabulous and helpful but the facilities were somewhat "tired" and basic for the price. It served my need of somewhere to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

6/10 Okay

Pieter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average
Service from Katy at check in was incredible very helpful, chatty and smiley. Room was too small for a family room, heating on full with no way to adjust down made the room incredibly hot and uncomfortable. Overall room dated and in need of maintenance. To be fair to Katy she did offer to move us following feedback however it was late at that point and the child was asleep. Sure/best western id say are competing with travel lodge and premier inn and unfortunately for the same sort of prices this property does not compete. Service great let down by property.
Stayed 1 night in Dec 2024

6/10 Okay

Piranesi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alright
Staff were really friendly and helpful. Breakfast was good. Bed was clean and comfy. Free WiFi. In our room, everything that you would expect to be cleaned daily was cleaned to an decent standard but bit of mildew and whole thing could do with some TLC in terms of condition of building interior, fixings, fresh air and deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for a budget hotel
Detail is in the title really. It’s convenient, city centre location with ample free parking. Walking distance to city centre, uni campus and the train station. If you’re looking for cheerful, wallet friendly accommodation this is ideal. No frills but shouldn’t be expected at the price point. I stayed with my two nearly adult daughters in a room for three. Tight fit but we’re close :)
Stayed 2 nights in Dec 2024

6/10 Okay

Kayleigh

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and breakfast was underwhelming. Nothing particularly bad and was okay for the price, but just a bit meh. Room was in a separate building to the rest of the site and didn't feel completely safe. Bathroom was very small and felt like it was in a converted cupboard rather than a typical hotel room ensuite.
Stayed 2 nights in Dec 2024

6/10 Okay

Krzysztof

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not the Best Experience. The windows definitely need better draughtproofing, as you could feel the wind coming through. Thankfully, the radiators were effective enough to keep the room warm. The kitchen in our apartment was lacking some basics, like extra glasses or anything for washing up. While the stay was manageable, these issues make it unlikely that I would choose to stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cokro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as I imagine from the photo
Charming hotel very close to many amenities and 15 minute walk to the town centre. University of Reading is 10 minutes walk. We really enjoyed our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Kaoumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ee had an amazing stay, the rooms are clean and decent.
Stayed 9 nights in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
The best I've found for the money
Basic accommodation at a basic price. Not pretty, but comfortable and clean with in room facilities. TV (not smart) screen was faulty in my room
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The room was cold and the central heating is on a time that the hotel owner can change. The windows were single glazed, droughty and ill fitting ie rattling in wind. House cleaning every 5 days or on request!! The so called hotel is actually two building away from the main hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024

4/10 Poor

Sameira

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

steph

Liked: Cleanliness
A fine budget hotel but lacks energy.
This is a budget hotel and is a good example of that. The small room was fine for the price. The double bed was very comfortable and we got a good nights sleep. The breakfast was really good. So for the price you pay it is what is expected. Unfortunately, there is one downside, the staff need to be more welcoming. Over the two nights we stayed not once did anyone show any enthusiasm or welcome us with a good morning and a smile. When we arrived back after a day out, no one smiled and asked if we had a good day. On check out we weren’t asked if we had enjoyed our stay. When we arrived for breakfast the first morning, I thought the man serving us was a maintenance worker. No uniform, he wore jeans, trainers and a fleece. When you arrive for breakfast you were not taken to a table, you were not explained how breakfast worked and again no enthusiasm. It is a shame as these are basic things that could be so easily rectified.
Stayed 2 nights in Nov 2024

8/10 Good

Zia Uddin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no one to help carrying luggage. Welcome desk officer was good. Lift condition is horrible. Complimentary breakfast was not included. It must be included.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

6/10 Okay

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Small room. Cosy some would say. Own private bathroom, tv. Microwave, fridge. Everything you need. (All in one small space though) Very quiet always a plus. Didn't eat here, I was away before breakfast 7am. Smallest gym in the world, no weights. Only one machine to work out on. Glad no-one else was in the gym as I only booked for the gym.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
No frills
Basic, no frills. Rooms very dated, especially bathroom. Breakfast not great. Excellent location for university though not worth the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2024