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Heide Hotel Reinstorf

3.0 star property

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Exterior
Lobby sitting area
Indoor pool, pool loungers
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400

Room options

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Junior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Comfort Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heide Hotel Reinstorf

Hotel in Ostheide with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary newspapers and a hairdryer. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Heide Hotel Reinstorf features free breakfast, WiFi in public areas and self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • 11 minutes by car from Elbhöhen-Wendland Nature Park and 11 minutes from Heimatmuseum Dahlenburg
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Heide Hotel Reinstorf offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and an arcade/games room are also featured at the business-friendly Heide Hotel Reinstorf. Limited free parking is available on a first-come, first-served basis.

This 3-star Ostheide hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8:00 AM to 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 170 reviews
Rating 8 - Good. 76 out of 170 reviews
Rating 6 - Okay. 18 out of 170 reviews
Rating 4 - Poor. 6 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage außerhalb der Stadt
Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia, Bochum

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pekko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva pikkuhotelli
Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Stayed 1 night in Aug 2024

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Travelled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024

8/10 Good

Vicki

Liked: Room comfort
Disliked: Cleanliness
Queensize med skimmelsvamp og byggeplads
Min kæreste og jeg skulle overnatte i 3 nætter. Førstehåndsindtryk var så fint! Dejligt hotel med fine omgivelser og masser af luft som lå tæt på mange af de ting vi havde planlagt til vores rejse. Ved indtjekning stod en venlig ung kvinde klar til at tage imod os. Generelt var personalet venligt og imødekommende. Ikke de skarpeste til engelsk men det forventede vi lidt. Da vi kom til vores værelse (58) var første indtryk at det var et fint og stort værelse! Kiggede man nærmere havde vi udsigt til byggeplads og kunne vågne til håndværkere det larmede hver morgenen, desværre lidt ærgerligt. Derudover var der skimmelsvamp over alt i vinduerne og efter første nat havde vi sølvfisk (skadedyr) i badekaret. En mindre detalje var også at de lænestole der stod på værelset var krakeleret i læderet. Vi følte ikke at vi kunne gøre personalet opmærksomme på problemet da deres engelsk ikke rakte så langt.. vi beholdte vores værelse i de 3 overnatninger og betalte fuld pris selvom vi ikke helt følte det var rimeligt med skimmelsvamp og skadedyr. Morgenmaden var fin, ikke noget imponerende men der er hvad du skal bruge.
Stayed 3 nights in Jul 2024

8/10 Good

Klaus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Alles soweit ok.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steffen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt i rolige omgivelser
Dejligt hotel i rolige omgivelser. Super godt værelse. Dejlig stor og varieret morgen buffet og godt restaurant med høflig betjening
Stayed 1 night in Jul 2024

8/10 Good

Reinhold

Travelled with partner
Hotel eine Baustelle Lärm kaum zu ertragen
Stayed 4 nights in Jul 2024