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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Bar (on property)
Ballroom
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Grand Sierra Resort Casino
    ‪3 min drive‬
  • Reno-Sparks Convention Center
    ‪4 min drive‬
  • Peppermill
    ‪5 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of SureStay Plus Hotel by Best Western Reno Airport's great location. During your stay, you'll be within walking distance of Grand Bay Driving Range. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Plaza Court
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, 9 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Reno-Sparks Convention Center and a few minutes from National Automobile Museum
  • Free airport shuttle service
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Crosswinds – On-site bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1025 reviews
Rating 8 - Good. 307 out of 1025 reviews
Rating 6 - Okay. 136 out of 1025 reviews
Rating 4 - Poor. 67 out of 1025 reviews
Rating 2 - Terrible. 48 out of 1025 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prashantha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea Linn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel by airport
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for staying at the airport
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient to the airport. Property needs a little updating but was comfortable overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort

Perfect Hotel for Early Flight

This is the perfect hotel for an early flight out of RNO. It's a ~10 minute walk or a ~5 minute shuttle ride. It's an older building, so try and get a 3rd floor room as the ceiling creaks on the 2nd floor rooms. I'm no expert on Indian food, but the buttered chicken was pretty good at the attached the restaurant.
Stayed 1 night in Jan 2025

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No food service available
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Liked: Staff & service
It was very convenient and staff friendly. The facility could definitely benefit from updating
Stayed 1 night in Jan 2025

10/10 Excellent

Linda, Redding

Stayed 1 night in Jan 2025

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort

Housekeeping isn’t honest

Our stay was good however, I left my pajama top there. I slept in it at the motel and we went straight from there to our home. When I discovered I didn’t have it and callled, the front desk staff checked with housekeeping. They said that they didn’t have it. It is annoying that someone they employ is dishonest.
Stayed 1 night in Jan 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, room comfort
Noisy, but the room was bordering the freeway. Bottom sheet was too small and wouldn't stay tucked under. We slept on top of the other sheet.
Stayed 1 night in Jan 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
We had 2 rooms. All four beds in the rooms were old, uncomfortable, especially on the sides next to the bedside table. Felt like sleeping in a shallow hole.
Stayed 1 night in Dec 2024

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very secluded for location. Staff was friendly but at times there needed to be more staff available at front desk.
Stayed 1 night in Jan 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Tory

Stayed 1 night in Jan 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
The new Indian Restaurant. It was excellent. The hotel check in staff was very accommodating. Room was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Dindo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet and easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Cindy

Travelled with partner
Disliked: Amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a small vacation. Has a big resort feel without the resort fees.
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Liked: Cleanliness
Disliked: Staff & service
The staff lied to me about airport parking fees & conditions to make me pay to park at their hotel parking. I hate being lied to!
Stayed 1 night in Dec 2024

8/10 Good

Peggy

Stayed 1 night in Dec 2024