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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Pool
Business centre
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1001)
The price is €129
for 1 room
includes taxes & fees
7 May - 8 May
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and a lift. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1097 out of 1633 reviews
Rating 8 - Good. 285 out of 1633 reviews
Rating 6 - Okay. 136 out of 1633 reviews
Rating 4 - Poor. 56 out of 1633 reviews
Rating 2 - Terrible. 59 out of 1633 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only negative blinds didn’t work and we could have had a few more towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Doris, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great for overnight

Friendly staff. Good breakfast selection. Unfortunately, leaky under sink so wet towels on arrival.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was good. The staff was helpful & polite. The location of the hotel is convenient to tons of restaurants, however, is loud with traffic throughout the entire night & day.
Stayed 1 night in Jan 2025

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Irlan

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

6/10 Okay

Jay-Lin

Liked: Cleanliness, staff & service, property conditions & facilities
wifi didn’t work
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and accommodating to us. When we checked in they were also very friendly with my dog, which I appreciated. This was our first time staying at this hotel and it was overall a good experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Alba, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. This Tru hotel is clean, modern, and affordable. The check-in was easy. All staff were friendly. The room is well designed and spacious with thoughtful touches. For example, it had a long bench like area where one can put suitcases (most hotels these days lack space for suitcases). It had one area separate from the hangers where you can hang your coats or hangbags. Other modern touches are the tv with a relaxing welcoming screen, modern shade that actually closes and doesn't let light in. Although this location is close to I-95 and a truck stop, it is super quiet. The lemon scented soaps and lotions seemed high quality. Another thing we liked is there's no carpet therefore the room is not musty at all. Breakfast was standard with plenty of hot and cold choices. We are planning to stay at this same hotel on our way back from our roadtrip amd will be looking for Tru hotels during our travels. I hope I have time to play pool and shuffleboard in the lobby next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Anil

Stayed 1 night in Jan 2025

6/10 Okay

Marvin

Business traveller
Liked: Staff & service, property conditions & facilities

Not happy

Shower curtain was very dirty. Low water pressure
Stayed 2 nights in Jan 2025

10/10 Excellent

Aizada

Liked: Cleanliness
Nice hotel Nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect go to for traveling. We need pet friendly and Tru hotels are clean, easy check in, check out and I feel safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Easy check in, no waiting.
Stayed 1 night in Jan 2025

10/10 Excellent

Cirona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

6/10 Okay

Janine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel clerk was unencumbered by any charisma but her eyelashes more than made up for that. The room was great. Very good value overall.
Stayed 1 night in Jan 2025

10/10 Excellent

claire

Stayed 1 night in Nov 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out helpful staff dog friendly.
Stayed 1 night in Dec 2024

8/10 Good

ken

Stayed 1 night in Dec 2024

2/10 Terrible

Anzhelika

Stayed 1 night in Dec 2024

10/10 Excellent

Nick, North Bay

Travelled with partner
Kewl
Stayed 1 night in Jan 2025

2/10 Terrible

Andy

Stayed 1 night in Jan 2025