Holiday Inn Express Jackson - Ridgeland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Jackson - Ridgeland by IHG

Exterior
Exterior
Exterior
Pool
Free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
555 W Ridgeland Avenue, Ridgeland, MS, 39157
  • Tougaloo College
    ‪6 min drive‬
  • Mississippi Coliseum
    ‪13 min drive‬
  • Jackson State University
    ‪16 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪25 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Comm, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Jackson - Ridgeland by IHG

Hotel in Ridgeland with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a business centre and a meeting room. Free continental breakfast and free WiFi in public areas are also provided.
Holiday Inn Express Jackson - Ridgeland by IHG offers 108 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Jackson - Ridgeland by IHG. During your stay, you'll be within walking distance of Canopy Children's Solutions. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business centre and a meeting room
  • On-site recreation includes a gym
  • 12 minutes on foot from Canopy Children's Solutions and a 2-minute drive from Topgolf
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily.

This Ridgeland hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Business services

  • Business centre
  • Meeting room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Holiday Inn Express Jackson Ridgeland by IHG
Holiday Inn Express Jackson Ridgeland an IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Hotel
Holiday Inn Express Jackson - Ridgeland by IHG Ridgeland
Holiday Inn Express Jackson - Ridgeland by IHG Hotel Ridgeland

Holiday Inn Express Jackson - Ridgeland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 256 out of 301 reviews
Rating 8 - Good. 32 out of 301 reviews
Rating 6 - Okay. 5 out of 301 reviews
Rating 4 - Poor. 2 out of 301 reviews
Rating 2 - Terrible. 6 out of 301 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern
WE enjoyed our stay. The breakfast bar was amazing, all the good stuff to start my day. We had juice, coffee, omelets, biscuits, pancakes, fruit. The room was quiet and clean. Bed was firm but comfortable. No noise from the interstate which was nearby. My only complaint is that the trash can in the bathroom was small.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Ferrand Issac was awesome, thx you, will be staying here again!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas Christopher

Liked: Property conditions & facilities
It was a very new hotel. Very clean and quiet. The Breakfast was good with a lot of variety. The Staff was great and very friendly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorraine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All round enjoyable experience! Beds were great.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce breakfast and decent in-room coffee
Stayed 2 nights in Dec 2024

10/10 Excellent

DeMiracle

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Latricia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Always clean and well kept property. It feels like home.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel and the staff! Amazing customer service. Hotel felt clean and new
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Estella

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very clean hotel, front desk clerk was very friendly and helpful. I didn’t have any problems at all. I highly recommend this hotel five star
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Latricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lonnald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! the customer service was immaculate! Id like to give a shout out to the desk receptionist Miss Monique! She was very friendly and nice
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey r.

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 2 nights in Nov 2024

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started off rough but got better
The staff called me immediately after my reservation was booked. She informed me that they had no rooms available for the type I reserved, and she doesn't know how it came through. She was very nice and was able to get us in a room with a pull-out couch. Not ideal but worked for the night. There were no carts to take all of our stuff up. Staff told me people hoard these in their rooms. My wife had internet issues, as she had to work from the room. Area was a bit loud with music/bass. We were appreciative of the late check-out. Bed was comfortable. Shower was clean and spacious. Would not stay here again, but it is a very nice hotel with nice staff members.
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chakita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zulinet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and the staff amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Hajime

Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner had a very musty odor indicating a need to check the air filter. Cleaning staff is falling short. Floor in bathroom and furniture tops had a film of sorts indicating use of a dirty mop and dirty rag for cleaning. Given this is a brand new property, management needs to get on top of this. Asked for a receipt upon check out and was told Expedia would send one since I booked it there. Can provide a receipt? What?
Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Our stay was extremely wonderful!! I will stay here every visit! Staff amazing, service is so quick when you call for any additional things that may be needed in your room.. the entire room was spotless, i wish i would have gotten the ladys name on duty that night at check in desk... She was so pleasant and i checked in at 9:50pm, she was a delight😊 she is one of the key factors of us coming back her customer service. Thank you so much
Stayed 1 night in Nov 2024