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Caribe Tesoro

3.5 star property

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Photo gallery for Caribe Tesoro

Sirena Poolside Queen Suite | View from room
Fridge
Beach bar
Premium bedding, pillow-top beds, in-room safe, individually decorated
Delfin Tower Three-Bedroom Villa | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
Kai Linda Way, West Bay Beach, Roatan, 34101
  • West Bay Beach
    ‪1 min walk‬
  • Tabyana Beach
    ‪10 min walk‬
  • Gumbalimba Park
    ‪12 min walk‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪29 min drive‬

Room options

View all photos for Dinasour Digs Luxury Queen Suite with Courtyard view and a Private Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Dinasour Digs Luxury Queen Suite with Courtyard view and a Private Balcony

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cayos Luxury Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Cayos Luxury Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tortuga King Courtyard Suite

Tortuga King Courtyard Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Tortuga King Courtyard Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Reef Two-Bedroom King Poolside Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Reef Two-Bedroom King Poolside Suite

  • 93 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Reef & Cayos Three-Bedroom Luxury Poolside Villa

Premium bedding, pillow-top beds, in-room safe, individually decorated

Reef & Cayos Three-Bedroom Luxury Poolside Villa

  • 188 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Sirena Poolside Queen Suite

Sirena Poolside Queen Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Sirena Poolside Queen Suite

  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Condo

Premium bedding, pillow-top beds, in-room safe, individually decorated

Design Condo

  • Ocean view
  • Sleeps 11
  • 2 King Beds, 1 Double Bunk Bed, 1 Queen Murphy Bed and 1 Queen Bed

View all photos for Delfin Tower Three-Bedroom Villa

Delfin Tower Three-Bedroom Villa | Premium bedding, pillow-top beds, in-room safe, individually decorated

Delfin Tower Three-Bedroom Villa

  • 105 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Bunk Bed

View all photos for Sueños Grandes Three-Bedroom Poolside Villa

Premium bedding, pillow-top beds, in-room safe, individually decorated

Sueños Grandes Three-Bedroom Poolside Villa

  • 192 sq m
  • Ocean view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo

Deluxe Condo | Living area | Flat-screen TV

Deluxe Condo

  • Sleeps 10
  • 2 Queen Beds, 1 Double Bunk Bed and 1 Double Trundle Bed

View all photos for Coral King Courtyard Suite

Flat-screen TV

Coral King Courtyard Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Sueños Two-Bedroom Luxury Poolside Suite

Flat-screen TV

Sueños Two-Bedroom Luxury Poolside Suite

  • 160 sq m
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Lionfish King Courtyard Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Lionfish King Courtyard Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Super Heroes Luxury King Suite with Oceanview and Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Super Heroes Luxury King Suite with Oceanview and Balcony

  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Family Quadruple Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Quadruple Room

  • Sleeps 9
  • 1 Queen Bed, 1 Single Bunk Bed and 5 Single Beds

View all photos for Seahorse King Courtyard Suite

Seahorse King Courtyard Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Seahorse King Courtyard Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Starfish Queen Mini-Suite

Starfish Queen Mini-Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Starfish Queen Mini-Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Comics Luxury King Suite with Courtyard view and a Private Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

The Comics Luxury King Suite with Courtyard view and a Private Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Throne Luxury King Suite - Oceanview with two Balconies

Premium bedding, pillow-top beds, in-room safe, individually decorated

Throne Luxury King Suite - Oceanview with two Balconies

  • 150 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Double Bunk Bed and 1 Queen Murphy Bed

View all photos for Family Condo

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Condo

  • Sea view
  • Sleeps 9
  • 2 King Beds, 1 Double Bunk Bed and 1 Queen Bed

View all photos for The Galaxy Luxury Queen Suite with Courtyard view with Private Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

The Galaxy Luxury Queen Suite with Courtyard view with Private Balcony

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sueños Pequeños Luxury Queen Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Sueños Pequeños Luxury Queen Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mighty Jungle Luxury King Suite with courtyard view with private balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Mighty Jungle Luxury King Suite with courtyard view with private balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Caribe Tesoro

Hotel with free breakfast, steps from West Bay Beach
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar and a snack bar/deli are on-site. Limited housekeeping is available.
Caribe Tesoro offers 11 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Caribe Tesoro. During your stay, you're just a quick walk from West Bay Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Sunset Grill
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from West Bay Beach and 10 minutes on foot from Tabyana Beach
  • Airport shuttle service available for a fee
Caribe Tesoro offers its guests a waterslide and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Caribe Tesoro. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Roatan hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Sunset Grill – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sunset Grill

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Caribe Tesoro

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Caribe Tesoro B&B Roatan
Caribe Tesoro B&B
Caribe Tesoro Roatan
Caribe Tesoro
Caribe Tesoro Hotel Roatan
Caribe Tesoro Hotel
The Mansion At Costa Tesoro Hotel West Bay
Caribe Tesoro Roatan Bay Islands Honduras
Caribe Tesoro Hotel
Caribe Tesoro Roatan
Hacienda Caribe Tesoro
Caribe Tesoro Hotel Roatan

Caribe Tesoro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 314 reviews
Rating 8 - Good. 56 out of 314 reviews
Rating 6 - Okay. 30 out of 314 reviews
Rating 4 - Poor. 14 out of 314 reviews
Rating 2 - Terrible. 18 out of 314 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jossary Gissell Alvarado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away at the end of the very busy West Bay beach, the Caribe Tesoro was a nice, smaller hotel with fantastic staff. A beautiful pool, and lovely morning views for breakfast overlooking the clear waters. The hotel is undergoing some renovations, including the pier over the waterfront but this was not too disruptive. We stayed in the Lionfish room, which sadly had a Murphy bed in the living room instead of a couch. The bed was soft and comfortable, water pressure Ron the rain shower was good, and always had hot water. The room is situated across from the reception, but was relatively quiet. It could, however benefit from some blackout curtains. We ended up draping towels over the curtains to keep out the light from the string lights that light the pathway through the buildings. The wifi and cell reception was patchy in the rooms- but this apparently can be a general issue across the island. The hotel staff were all friendly and accommodating. The breakfast and restaurant staff were great, as well as tasty food. We ate a number of snacks and meals and enjoyed all the food we tried. The partnership with Bananarama down the beach was a key feature that we used most days. Having access to “hotel guest only” chairs, especially on busy days was very convenient. Also the umbrella guys there are attentive and on top of making sure you are comfortable. Overall, or 12 night stay was generally good, but a few improvements could be made to this hotel to make it great.
Stayed 13 nights in Jan 2025

10/10 Excellent

Alexis

Stayed 4 nights in Jan 2025

2/10 Terrible

Nineth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I payed for two nights ended up getting another hotel because the room was old and smell bad
Stayed 2 nights in Dec 2024

4/10 Poor

Vincent

Liked: Cleanliness
The property is under construction including pier. The neighboring property have roasters that howl all night - impossible to sleep! Staff is subpar. Rooms are very clean. Stay somewhere else.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary, Bakersfield

Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing wonderful. The staff is over the top friendly and accommodating, all with a smile. There had been a recent storm so there was some damage, no fault of staff or owners. We walked easily from the hotel to the beach and enjoyed the friendly beach vibe. HIGHLY recommend this property, it is not like a mega resort, much smaller and many times superior. The employees ( retesting intentionally) are wonderful, enhancing our stay. Everytime we asked for help they handled immediately, I never felt that I was creating an inconvenience. I also recommend communicating in advance by email with Jane. She KNOWS everything and is very helpful with more than just property details.
Stayed 7 nights in Dec 2024

6/10 Okay

Martin

Stayed 4 nights in Dec 2024

10/10 Excellent

Jabias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael Joseph, Minden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Caribe Tesoro. The manager Victoria was fantastic, we met her when checking in, and we saw her often during our stay. Breakfast was cooked fresh when we ordered, all fresh ingredients every single day. Afternoons and evenings were very enjoyable at the poolside bar, also with exceptional service. All of the wonderful employees we interacted with were truly kind and nice people, the kind of people one would consider friends after a week on the property. Such a perfect location, next to West Bay Beach. We look forward to returning to this beautiful property, bringing our family next time.

10/10 Excellent

Alison, Adjala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ted and I had a lovely easy going holiday. Caribe Tesoro is definitely a Caribbean Treasure. Bed was super comfortable, room was nicely decorated and well appointed. Hotel has a good kids pool and different room configurations with lockable connecting doors. Good for families and couples. Loved being able to walk along the beach for meals, activities and shopping. Snorkeling and diving at Los Rocas was close by, well run and safe. December is the tail end of the rainy season so water visibility were limited but weather and water temperatures were perfect. Thanks to Cindy and Nell for adding to our holiday.
Stayed 8 nights in Nov 2024

10/10 Excellent

Mark, Minden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and welcoming staff, grounds are beautiful. Rooms are good, the manager was so accommodating. We will definitely be back!
Stayed 7 nights in Nov 2024

10/10 Excellent

Keith Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was super friendly. From the front desk personnel, lady who ran the bar, and even the security man (Jack) was very kind to me and my girlfriend. I am definitely coming back to the hotel. We are gonna bring friends next time and anyone who wants to come to Roatan i will definitely recommend they book their rooms at Caribe Tesoro.

10/10 Excellent

Keith Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Caribe Tesoro was amazing. Friendly, kind staff, good location (on the beach but away from the hussle and bustle on the beach). E are definitely coming back and even deciding on purchasing one of the Carbe Tesoro rooms. We stayed in the Cayos room. I would definitely recommend it to anyone who wants a nice quiet getaway.
Stayed 5 nights in Nov 2024

6/10 Okay

Amalia

Liked: Cleanliness, staff & service

Cute but dated

I’m grateful that Caribe Tesoro was able to accommodate our stay. The resort is super cute and kid friendly. It saddened me that our hot water went out two days in a row. Staff did open up another room for us to be able to take a hot shower. The beautiful living room was fun, but was so hot. My partner found the remote to cool it down, but it was taken away and hot again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
we ended up here during the off season and they were very few people around, had the place to ourselves. There was some construction as they are adding a 3rd, 4th floor, but the workers didn't start till later, and we didn 't hear much when we were in the room. But then we headed to the beach, where all the shops and activities were, which was only a quick walk across the pathway , then open white sandy beach that they raked early in the morning so it was nice and clean. Close to some shopping a few blocks from the water, every thing we needed. Breakfast was included, so we had eggs, beans, and a fruit plate, with fresh cut watermelon , cantalope, apples and grapes with yogurt. There was a security guard around at all time, and was very friendly and spoke English (lived in USA for a time in his younger day). Felt very safe. Even had a small safe in the room for our passports and cash. We spent mostly USA dollars, and got change back in HNL (their local currency) , so take plenty of smaller US dollars, 5/10/20's, tipping is essential for their economy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We thoroughly enjoyed our stay. The staff was extremely friendly and accommodating. We had a problem in our first room but they moved us and made sure we were happy. The rooms were clean and spacious. The breakfast was perfect. We enjoyed the whole fish and had the best seafood soup we’ve ever tasted. I would highly recommend it. Nellie at the front desk was especially friendly and deserves recognition. This is our third time in Roatan and we will be back! The diving with Bananarama was fabulous as well.perfect way to celebrate our 36th anniversary.
Stayed 6 nights in Oct 2024

10/10 Excellent

Casey, Pea Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and ready to help with whatever was needed! Very much enjoyed our stay. If you’re looking for a cozy place without the hustle and bustle of a typical large resort, this is for you. It’s easy to get know others staying and the staff. The pool is awesome for kiddos!
Stayed 7 nights in Oct 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved from Las Rocas. We are so pleased with our stay with you.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria, Carrizo Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and greeted our coming back from our mini trips as uf we were family. They made sure we knew what places were safe and fun things to do. The hotel it's was also beautiful!
Stayed 7 nights in Sep 2024

8/10 Good

Cheryta Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was nice. Pool area great for kids, shallow water and slides. The food was very reasonable and tasty, the staff at the restaurant area was amazing as well as the security. The worst part of the hotel was the construction being done. It was directly above and around our suite. I was staying for 4 weeks, after week two i couldn't take it any more and asked could they relocate us due to the noise. They tried to put us in a room for two, when we paid for a room for three. I felt like they could have been more accommodating for the inconvenience. They shouldn't rent the rooms in the construction area until they are done working. Other than that i liked my stay well enough
Stayed 26 nights in Jul 2024

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bar service was amazing. Secondary beds in rooms were basically sleeping on metal. All service members and employees where very accommodating and friendly
Stayed 14 nights in Aug 2024

10/10 Excellent

Rosibel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency stay

Due to a flight home issue, we needed an extra night on the island, and this was a fine choice. Dinner and sunset on the pier were great, breakfast was also wonderful. Check in was smooth and easy, and everyone was so nice and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked family vacation here because our regular resort we frequently visit was booked with no vacancy. I read expedia reviews and decided to give Caribe Tesoro a try. Unbelievable how the expedia reviews were misleading. The hotel is run down, no concrete driveway our transportation got stuck in the muddy driveway. We got the sirena room, it had 1 queen bed and a double bed that was not a bed. It was a piece of foam on top of two pieces of plywood and hard as wood, my arms, neck and shoulders lost blood circulation as i let my wife and daughter sleep on the queen with stained worn bed linens. The linens were like rags, the coffee machine didn’t brew, the sink was clogged. The safebox was not working and the room key jammed and hard to use as it was attached to a huge piece of wood that you can't put in your pocket. I ordered we were entitled to free breakfast and tried it once but had to throw in trash as we witnessed several flies landing on the plates that were served to us. We were polite said thank you then dumped in trash. I came away not understanding how they price the rooms equivalent to the other more upper end resorts. Some staff were polite and some rude and scary looking. This review is written in the upmost respectful manner and truthful to best of my ability without being derogatory.
Stayed 6 nights in Jul 2024