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Hilton Garden Inn Rochester/Pittsford

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/Pittsford

Terrace/patio
Reception
Lobby
Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout curtains, iron/ironing board, free cots/infant beds
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

Map
800 Pittsford Victor Rd, Pittsford, NY, 14534
  • Eastview Mall
    ‪5 min drive‬
  • Casa Larga Vineyards
    ‪6 min drive‬
  • Nazareth College
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

Suite, 1 King Bed, Separate Living Area (Windsor Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

Suite, 1 King Bed, Jetted Tub (Safari Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Rochester/Pittsford

Hotel in Pittsford with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Hilton Garden Inn Rochester/Pittsford offers 107 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Pittsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rochester/Pittsford. During your stay, you'll be within walking distance of Powder Mills Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rochester/Pittsford offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Rochester/Pittsford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsford hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors app mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Hilton Garden Inn Rochester/Pittsford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 983 reviews
Rating 8 - Good. 304 out of 983 reviews
Rating 6 - Okay. 119 out of 983 reviews
Rating 4 - Poor. 38 out of 983 reviews
Rating 2 - Terrible. 25 out of 983 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
We stayed here to visit family in Pittsford, all told there were 8 family members at this hotel. Our experience was OK. The hotel is old and needs a renovation badly. The bathroom in our room could have been cleaner. The staff was nice, and courteous. Recommended with reservation.
Stayed 4 nights in Dec 2024

8/10 Good

Laverne

Travelled with family
Liked: Cleanliness
It was very cozy and festive for the Holidays! The beds were comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Replace exceptionally low toilets with 19 inch. Good for everyone.
Stayed 2 nights in Dec 2024

8/10 Good

Gilmon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Really safe and quiet location, very accommodating and kind staff, a truly well kept hotel for the this area. Nice options for breakfast and warm and inviting lobby and bar area to unwind in the evening. Great value for your money. Thank you for your welcoming customer service Hilton GI team.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean. Gym, pool, dining and close to other restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Nov 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Carla Vanina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for one night in our way back home
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Stayed 2 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and near the canal for safe walking. I did not like the smell of smoke right outside the door to the hotel. You could smell it in between the 2 sets of sliding glass doors.
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast staff and desk clerk very accommodating
Stayed 1 night in Nov 2024

4/10 Poor

Tom

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
chlorine smell overtook your nose as soon as walking in. and the gentleman who check us in was rather unfriendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel with a small restaurant. They had music the Friday night we stayed. Rooms were clean and bed was comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 1 night in Oct 2024

8/10 Good

MATT

Travelled with partner
Liked: Cleanliness, staff & service
Nice property. General maintenance needed in the suite we stayed in but Im sure they are on top of it and understand the importance of a kept up room. Quiet area and friendly staff along with a nice pool/hot tub. It was a good time.
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire reason that I stayed at this hotel was because it had a restaurant on the property which I never got to use because they did not open it so I was very disappointed
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024