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View all photos for 2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Queen Beds, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedroom Suite, Two King Beds, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Bedroom Suite, Two King Beds, Non-Smoking

  • 107 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for 1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Terrace/patio

Home2 Suites by Hilton Rochester Henrietta, NY

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1000)
The price is €138
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Home2 Suites by Hilton Rochester Henrietta, NY

About this property

Homewood Suites Rochester Henrietta

Hotel with free breakfast, near Fair and Expo Center
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites Rochester Henrietta gets high marks from our customers. During your stay, you'll be within walking distance of Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Fair and Expo Center and a few minutes from Monroe Community College
  • Cats and dogs welcome for a fee
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in common area, and laundry facilities. For a fee, parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 5 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 757 reviews
Rating 8 - Good. 202 out of 757 reviews
Rating 6 - Okay. 92 out of 757 reviews
Rating 4 - Poor. 45 out of 757 reviews
Rating 2 - Terrible. 37 out of 757 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deshunte

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty easy checkin, clean property
Stayed 2 nights in Dec 2024

6/10 Okay

Betty

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Teela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very respectful and kind.
Stayed 2 nights in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, South Berwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be customer friendly
Customer service was terrible I discussed my issues with general manager Tito and supervisor Kate on the phone and in person. Employees at front desk need to be more customer friendly. I will not stay at this hotel again , because of the lack of customer service I liked the breakfast and the pool area.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanie

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

10/10 Excellent

BriAsia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was actively involved in helping us with everything as well as friendly/interactive. The place was clean and peaceful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were displaced by a house fire. We stayed for a week while finding a more permanent rental. Everything was clean ,fresh and welcoming after our tragedy. It was a perfect oasis. Just what we needed.
Stayed 6 nights in Nov 2024

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tonia

Stayed 1 night in Sep 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wasn’t in my room for long but I thought breakfast should run til 10 am. Got to lobby at 935 and it was all cleaned up
Stayed 1 night in Nov 2024

2/10 Terrible

gina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ning

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Kaitlyn

Travelled with family
Disliked: Cleanliness
I stayed at this hotel for 2 nights upon checkin I was charged twice once by Expedia and 2nd by the hotel I wanted to ensure I was correct so I went to the front desk the next morning and the hotel reversed the charges the room was very tired but was clean. Unfortunately it was all down hill from there our first morning we went to the elevator and there was garbage piled along the wall by the elevator then we went down to breakfast at 8:45 (breakfast till 10) and we were told they ran out of food. We were told it would be 30 mins till the manager was going to bring more food. We waited about 40 mins and they did bring some bagels and English muffins some eggs that served about 6 people and some sausage there was alot of hanger people. We left the hotel for the day ran and once we arrived the garbage was still there and began to smell. The next morning was our checkout when we went to go down stairs the garage was still sitting there and had a horrible smell thankfully there was breakfast when we went to the front desk to check out the lady at the desk was not helpful at all we asked if there would be any compensation for no breakfast on the Saturday and her answer was there is nothing in your chart so no and when we complained about the garbage her answer was you can email hotel manager. It was a very disappointing stay as this hotel is run by the Hilton and is not Hilton standards at all.
Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 2 nights in Oct 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!!
My stay at Homewood Suites Rochester Henrietta was amazing! The suite was clean and had all the amenities one could ask for. It was close to everything so I merely had to go up the street for anything I desired. I will definitely be staying there anytime I am in Rochester again.
Stayed 5 nights in Nov 2024