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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Lobby
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe
Exterior
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪6 min walk‬
  • Trevi Fountain
    ‪18 min walk‬
  • Colosseum
    ‪2 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level) | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed (Split level)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level) | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Split level)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Property amenity

Best Western Premier Hotel Royal Santina

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is €273
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, a quick walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 999 out of 1543 reviews
Rating 8 - Good. 388 out of 1543 reviews
Rating 6 - Okay. 113 out of 1543 reviews
Rating 4 - Poor. 28 out of 1543 reviews
Rating 2 - Terrible. 15 out of 1543 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol-Anne

Travelled with family
Good location. Room was very small. Awful view. Smelly minibar. Limited TV channels. Receptionists were not very friendly/welcoming. Breakfast was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Silvio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we have close access to the termini which allowed us to use this if we needed, but we did find that we could walk easily around from here - it was enjoyable walk into the city center. Slight hills to navigate but worth it. You stumble across so much of Rome by walking its streets. This hotel is modern and has everything you need.
Stayed 3 nights in Dec 2024

6/10 Okay

Beth

Stayed 3 nights in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, awesome breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jetty

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the staff are friendly

10/10 Excellent

Jetty

Travelled with partner
staffs are friendly, room is very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Rail station which was nice. Many of the sights we wanted to see were in easy walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, Thank You
Stayed 3 nights in Nov 2024

6/10 Okay

hao

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom is clean, the staff are super friendly and helpful. The breakfast coffee tastes awesome. The location is OK, a bit busy, but we feel safe and it is walkable to the Termini. What we are not very impressed with is the smell of the carpet when the AC is off. The stairs inside the room are unbelievably noisy, but not sure if it only that room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Yelm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and location perfect. Staff is very helpful and a wealth of knowledge to help you. Only issue cleaning staff does not always restock room or put all towels or coffee
Stayed 5 nights in Nov 2024

10/10 Excellent

Branka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in central Rome
Great location, easy access all around.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good facilities. Good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great restaurant. Staff were very helpful. Great find so close to everything. Definitely consider staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

William, Azusa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff that spoke English. Lots of restaurants within walking distance. Roma Termini Station within walking distance. Would stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location easy to get hop on hop off Was not happy to find out rooftop closed for season Christiano at front desk was amazing
Stayed 2 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , minor issue w cleaning
I was comfortable here. The location was great. I was just annoyed bc it was obvious they didn’t actually clean the bathroom when they did housekeeping. The toilet began to smell after several days. It could’ve used a proper cleaning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Blanca

Stayed 5 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Rooms were ver nice, and the balcony was useful! Walking distance from Rome Termini with lite bags. I only had one breakfast there, but what I had was a good value for what they charge! I would recommend to fellow travelers!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024