4/10 Poor
Leslie
14 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Maybe better in summer?
Domus Napoleone was well-located near Termini Station, a 10-min walk, and A & B Lines metro stations. It was an easy 3 short flights up. The staff were excellent: efficient, helpful, friendly, and responsive. Our room was clean and spacious. That said, it was pretty miserable in early December. The heat is only turned on a few hours in the evening and the room never really warmed up. There was only one blanket on the bed. A good wool blanket, but not entirely adequate for us late-60's seniors. This was particularly important as one of us was ill with a cold. It was warmer outside than inside most of the time. The table chairs were very uncomfortable to sit on. I bundled my scarf and coat for cushions. There was a mini kitchenette but no dishes or utensils. The late night noise levels were out of sight. Dogs barking as they were brought in and out of the building for walks at and after midnight, young people talking loudly and tromping on the stairs. It was beyond noisy (our room was next to the stairwell). I think this hotel may be fine even better than fine in the summer and in a different room, just not in winter, not for the older set, and we are generally healthy active Chicagoans (we walk about 6 miles per day and workout).
Leslie
Stayed 4 nights in Dec 2024