6/10 Okay
Ara
2 Jan 2025
Liked: Cleanliness, staff & service
The hotel is listed as a 3-star hotel but feels more like a 2-star hotel. The location is very convenient, about 2 minutes from the Piazza Navona, 20 minutes from the Forum of Trajan, 20 minutes from the Vatican, etc.
The staff is friendly, helpful, and fairly well informed. I was able to leave my luggage when I arrived early and when I checked out. I asked to use their printer to print my boarding pass and this was done without complaint or surcharge.
I had booked a Comfort Single Room, which is the lowest tier, and was consequently not expecting too much. However, there were a few issues: Breakfast was served in the room; however, this room does not have a table, and the quality of the breakfast was basic. In the bathroom, ventilation is not adequate (even if you turn on the fan) and the conduits seem to be connected to the neighboring room, which means you end up sharing more than you want with your neighbor. The shower needs some repair (the vertical bar holding the shower head is broken).
Overall, the experience was just OK and I would probably not repeat this booking. Possibly, the experience is better in one of the Superior rooms.
Ara
Stayed 3 nights in Dec 2024