While in Rome I walked into a small convenience store to buy a drink. Meanwhile a few emails came in, via my phone. Someone had booked this hotel using my card information, same card I had just used to buy a drink. I called the travel site used to book this hotel, but when they reached out to this hotel they refused to cancel the online transaction. I reviewed the transactions and noticed the drink was never charged and instead my card information taken to book this hotel, which by coincidence is right above the hotel. I walked up and I was he genuinely afraid for my life. I wanted to speak to the front desk person but a female resident warned me this weren't people to mess with. $400 we're stolen from my card and I noticed right away, I contacted both the travel site expedia in this case, and figured out where the hotel was. Neither party helped. My information was fraudulently taken and a hotel was booked immediately, taking part of my vacation reserve money. The people are running a theft ring , using the business down stairs.