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Best Western El Rancho Palacio

2.5 star property

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Photo gallery for Best Western El Rancho Palacio

Lobby
Reception
Lobby
Seasonal outdoor pool, open 3 PM to 10 PM, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2205 N Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪4 min walk‬
  • Alien Zone
    ‪4 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western El Rancho Palacio

Hotel in Roswell with free breakfast and seasonal outdoor pool
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Best Western El Rancho Palacio offers 45 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Best Western El Rancho Palacio. During your stay, you're just a quick walk from New Mexico Military Institute. You'll find features such as free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from New Mexico Military Institute and 6 minutes on foot from Lovelace Regional Hospital
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western El Rancho Palacio. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.00.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 3 PM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
Best Western El Rancho Palacio Roswell
Best Western Hotel Roswell
Best Western Roswell
Roswell Best Western
Best Western El Rancho Palacio Hotel Roswell
Best Western El Rancho Palacio Hotel
Best El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel
Best Western El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel Roswell

Best Western El Rancho Palacio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1041 reviews
Rating 8 - Good. 372 out of 1041 reviews
Rating 6 - Okay. 120 out of 1041 reviews
Rating 4 - Poor. 42 out of 1041 reviews
Rating 2 - Terrible. 29 out of 1041 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/service was out of this world!
Holiday Alien shopping in Roswell. Chose Best Western based on other reviews. Good location. Easy check in and check out. Rooms appear to have been recently upgraded. Excellent hot water and water pressure in the shower. Hot breakfast was excellent. Protein, eggs and sausage warm. Good selection of yogurt and bread, pancake. I will stay here next year. No doubt
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Half and half for coffee and eggs plus waffles sausage potatoes cereal, fresh fruit Everything you could want Clean comfortable bed. Quiet heating unit.
Stayed 1 night in Dec 2024

2/10 Terrible

Cameron

Stayed 1 night in Nov 2024

4/10 Poor

Mariana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was smoke smell!
Stayed 1 night in Nov 2024

6/10 Okay

Guillermo

Stayed 1 night in Nov 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Easy check in, all 3 front desk employees we have had contact with have been super nice and friendly. Convenient free breakfast, set up nicely. If we ever came back through Roswell would stay here again! Thank ya'll! :)
Stayed 1 night in Nov 2024

10/10 Excellent

Tempal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times over the years, every time I come home. I love this property, the rooms are so quiet. You would think you’re the only one staying there. The property is extremely well lit, and the staff is always present. I have also never seen a room cleaner. Honestly, that is the number one reason I stay here. The rooms are super clean.
Stayed 6 nights in Nov 2024

6/10 Okay

Alan

Business traveller
Disliked: Property conditions & facilities, room comfort
Not a great place
Very old but clean. Probably would choose a different place next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Colton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best I’ve stayed at
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
I moved to this property from another hotel in the area. The room and bathroom were very clean. There was daily cleaning and linen change without having to fill out a request card.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff very professional
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amy, Sean , Family and staff work very hard to maintain the property at high standards. They are very friendly and make you feel very welcome ! Thank You for always making our stays very pleasant !
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with family
Liked: Property conditions & facilities, room comfort
Harris vacation trip
It was nice and cozy. Room was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alba

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly, clean rooms and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities
Dog friendly, clean rooms and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

6/10 Okay

Edwin, Hesperia

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Colleen

Liked: Staff & service
Not great
The room was old and very small. Did not look like the pictures
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nice breakfast
Stayed 1 night in Sep 2024