24.6.2023 Giuseppe Buetto
Dear Mr. Stephan,we understand the problem that you had but it depends from the rates that you choose at the moment of the reservation. If you choose the prepaid rate, we can not confirm the free cancellation or the free modification of the date. There are some cancellation policies written below the reservation and when you confirm the room, you confirm also the conditions.We are really sorry for that, but we try always to do our best.Sincerely