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KK Sapa Hotel

5.0 star property

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Photo gallery for KK Sapa Hotel

Reception
Indoor pool, outdoor pool
Front of property
Deluxe Double Room, Valley View | Premium bedding, minibar, in-room safe, soundproofing
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
025 Violet, Sa Pa, Lao Cai, 333100
  • Sapa Catholic Church
    ‪9 min walk‬
  • Sapa Lake
    ‪13 min walk‬
  • Sapa Market
    ‪3 min drive‬

Room options

View all photos for Superior Double Window

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Window

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Valley View

Deluxe Double Room, Valley View | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double Room, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Valley View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Valley View

  • Valley view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, City View

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, City View

  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Room, Valley View

Premier Room, Valley View | Premium bedding, minibar, in-room safe, soundproofing

Premier Room, Valley View

  • Valley view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Family Room

Grand Family Room | Premium bedding, minibar, in-room safe, soundproofing

Grand Family Room

  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Room

Suite Room | Interior detail

Suite Room

  • Valley view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Mountain View

Interior

Premier Double Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin City View

Premium bedding, minibar, in-room safe, soundproofing

Superior Twin City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Mountain View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Double Mountain View

Premium bedding, minibar, in-room safe, soundproofing

Suite Double Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Family 2 Bedroom

Premium bedding, minibar, in-room safe, soundproofing

Grand Family 2 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Garden Mountain View

Interior

Deluxe Garden Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Mountain View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Mountain View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Mountain View

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Mountain View

  • Sleeps 2
  • 1 Queen Bed

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The price is €88
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includes taxes & fees
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About this property

KK Sapa Hotel

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
KK Sapa Hotel offers 186 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Sa Pa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at KK Sapa Hotel. During your stay, you're just a quick walk from Sa Pa Square. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Sa Pa Square and Sapa Catholic Church
  • Airport shuttle service available
KK Sapa Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury KK Sapa Hotel. Free self parking is available.

This 5-star Sa Pa hotel is smoke free.

The hotel hosts a free manager's reception daily.
KK Sapa Hotel has 2 restaurants on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KK Sapa Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 300000 for adults and from VND 300000 for children
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

KK Sapa Hotel Hotel
KK Sapa Hotel Sa Pa
KK Sapa Hotel Hotel Sa Pa

KK Sapa Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 253 reviews
Rating 8 - Good. 54 out of 253 reviews
Rating 6 - Okay. 15 out of 253 reviews
Rating 4 - Poor. 3 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was realky excellent we had a suit room that was amazing.The staff was perfect and kind and tge restaurant downstair was delicious. I do reccomend the hotel!!
Stayed 1 night in Jan 2025

10/10 Excellent

Loc, WESTMINSTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, good food, friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will take out your stress what you see in pic is much better in person reasonable price close to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

tariq, Houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, rooms are pretty good
Stayed 2 nights in Dec 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are excellent and top notch. Provided hot ginger tea upon arrival at the reception without questions asked. Warm our hearts at best.
Stayed 1 night in Dec 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I requested for a complimentary late check out at 130pm instead of the normal time 12pm when I check in. However, staff told me I have to check again next morning as they are not are not sure of availability. Next day, I went to ask as advised. Initially they said it is full and I cannot do a late check out. Subsequently they told me I can pay a half day room till 6pm to secure the room. It is quite frustrating as there is no intent to allow late check out. They should have outright said not possible instead of making me ask again, only to be told I can do it if I pay. Eventually, they let me check out at 1230pm. Their breakfast was also terrible and I paid VND 300k per pax on my day of arrival.
Stayed 1 night in Nov 2024

6/10 Okay

Anne, Cottage Grove

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast were the best, very efficient and hard working. Front desk-first impressions-gentlemen were awesome staff but ladies we very inefficient, not follow through. Spa staff a a waste of money. Leadership aren't the best, standing there with lots of authority but don't do much-again breakfast and housekeeping staff are the plus for this hotel.

10/10 Excellent

Rick

Stayed 2 nights in Nov 2024

8/10 Good

Silviu, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,needs improvement in customer service but overall I would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and size for family of 4
Stayed 1 night in Nov 2024

10/10 Excellent

Soong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, amazing area. Walking distance to the center, and easy to catch a taxi if walking isn't feasible for some reason. Staff also speaks English, which made everything easy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gerald

Stayed 2 nights in Oct 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great views, extremely clean

We loved staying at KK Sapa Hotel. We had the rice views which were fantastic as we stayed on the 17th floor. I loved that the hotel had a back entrance to the town too. It had everything we needed, extra towels, hand towels, soap, places to hang up our towels. The hotel had thought of everything and it made our stay really nice not having to think about things that other hotels or airbnbs don’t think about! They let us leave our bags earlier too and we paid for later check out which helped too.
Stayed 2 nights in Nov 2024

8/10 Good

Chang Wee

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nancy, the front desk manager helped us in booking Fansipan and helped me prep some food for my baby on the journey back to Hanoi. She also helped in some small issues and she is so honest in telling me they overcharged me for my Fansipan tickets (we got combo). Only thing that was quite frustrating would probably be the restaurant for breakfast were quite overbooked and we need wait without a proper queuing system from them. The restaurant is quite understaffed and staff are not trained to handle guests. There were some Vietnamese guests, who just walked in without telling the staff their room number and also without queueing up! They claimed they can take over the table where their friends have already finished their breakfast earlier, but that will be unfair because there are people queuing up to take over the next table. In addition, it seems the staff might not know English well hence they got frustrated with me when they are not able to communicate what we can do?
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault with this property. We were looked after by the fabulous staff from the moment we arrived. We were presented with a welcome drink, our bags were stored until checkin (we arrived early after travelling to Sapa on the overnight train) and we were offered the use of showers in the pool area. This continued throughout our stay, with Sarah checking in on us every day via WhatsAp to see if we needed any advice or assistance with planning our day. We have never had this level of personalised service anywhere else we have stayed. The room was very spacious, and the view… wow! The hotel is perfectly located on the edge of town, making it quiet but only a short 5 minute walk to all the nearby shops and cafes. While there is some construction next door at the moment, we were not disturbed by this at all. Overall, this hotel is incredible value for money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the view was great. All the staff were very helpful when we need information. I recommend highly to anyone looking for a great place to stay in Sa Pa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property ia away from Sapa central avoid all the noises, you can walk to Sapa central in 10min from Kk Sapa 15 floor, turn left on Muong Hoa street. The staffs help to book tickets online for Fansipan attractions and taxi. They are very friendly. I recommend to eat in their restaurant, the place very clean and spacious, price is the same in downtown Sapa. Try their combo offers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was great. Helped with getting us in, ticket booking, advice and directions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajadev

Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024