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Mercure Hotel Saarbrücken City

4.0 star property

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Photo gallery for Mercure Hotel Saarbrücken City

Exterior
Exterior
Exterior
Sports facility
Breakfast, lunch served; international cuisine, al fresco dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Hafenstr. 8, Saarbrücken, SL, 66111

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed with Sofa bed

Privilege, Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Double Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Hotel Saarbrücken City

Riverfront hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning. Change of towels is available on request
Mercure Hotel Saarbrücken City offers 150 accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

This Saarbrücken hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Hotel Saarbrücken City, you're just a quick walk from Europa Galerie Saarbruecken. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Schlemmerie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Schlossplatz and Kreisständehaus
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel Saarbrücken City. Parking is available for a fee.

This 4-star Saarbrücken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Schlemmerie – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 2 – bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 11 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schlemmerie

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8.50 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 8.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel City Saarbrücken
Mercure Hotel Saarbrücken
Mercure Hotel Saarbrücken City
Mercure Hotel Saarbrücken City Saarbruecken
Mercure Saarbrücken City
Mercure Saarbrücken City Saarbruecken
Saarbrücken City
Saarbrücken Mercure Hotel
Mercure Saarbrucken City
Mercure Hotel Saarbrücken City Hotel
Mercure Hotel Saarbrücken City Saarbrücken
Mercure Hotel Saarbrücken City Hotel Saarbrücken

Mercure Hotel Saarbrücken City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 474 reviews
Rating 8 - Good. 200 out of 474 reviews
Rating 6 - Okay. 43 out of 474 reviews
Rating 4 - Poor. 9 out of 474 reviews
Rating 2 - Terrible. 8 out of 474 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
See you next year…
Stayed 3 nights in Oct 2024

8/10 Good

robert

Travelled with partner
Hotel was good. Town was not
Stayed 1 night in Oct 2024

8/10 Good

Olasubomi

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff. They were also very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Bertille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Anil

Business traveller
Liked: Cleanliness, staff & service
Older hotel. No frills indeed.
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly hotel
Friendly welcome, nice and clean, room was spacious. Breakfast was plentiful.
Stayed 1 night in Apr 2023

2/10 Terrible

John

Liked: Cleanliness, amenities
Twin room was 1 bed with 2 covers, had to sleep on the sofa as sleeping with my grandson isn’t an option.Had to show my bank statement to prove I paid before we could have breakfast. 45 minutes from receiving my key to getting to the room. I will be taking this situation further
Stayed 1 night in Feb 2023

10/10 Excellent

Shihyin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are 👍
Stayed 1 night in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great receptionist
It's a nice hotel, so let's break it down: Parking: Tricky. We were only in the Nissan Micra. If you're in a biggger car or SUV, you might find it challenging. Reception: We checked in on a Friday. Everything was fine. We were advised that the restaurant was full that night (large coach party of Swiss tourists) but Anthea was more than happy to recommend alternative dinner options. I believe the hotel restuarant is also closed on Sat/Sun evening for dinner. Room: We went for the Privilege Room. Twice the size of a normal room but well worth the extra cost. Totally recommended for the extra space. Free mini bar/snacks included. Bathroom: Modern and clean. Breakfast: Meh. Basically cereals/cold cuts. We skipped it on our last day even though it was included in our room rate. Location: Excellent. Walk out the hotel door and look straight ahead for Europa Galleria. Walk 2mins up that road and your're in the centre of Saarbrücken. Left takes you towards the train station. Right takes you towards the main shopping mile. Great places to eat whichever direction you chose. Special mention: Anthea Neuhaus. She checked us in professionally and politely. She then had to deal with me continuously forgetting my key card every time I came down from the room to smoke outside, and issuing me with duplicates. I think when we checked out I handed over six key cards. Every embarrassing for me, but Anthea was a star and a credit to Mercure hotels. Nice hotel, great receptionist.
Stayed 2 nights in May 2022

10/10 Excellent

Heidi, Athens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money - exceeded our expectations. Would stay here again!
Stayed 1 night in Jun 2022

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Cinnamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location! Would recommend
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Anmar

Stayed 2 nights in Sep 2020

6/10 Okay

Sang-Lan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
This had all the feel of a hotel aimed at the business person market. The restaurant was devoid of people on a Saturday night and the meal was disappointing and expensive. The reception staff were helpful and friendly.
Stayed 1 night in Aug 2019

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The hotel was very modern and absolutely beautiful. The room was extremely comfortable and wonderful in size. Pleasantly surprised there was AC in room and also a mini fridge. Was surprised at lack of English ability with employees and signage for such a huge hotel. A card in room asked in English for guest to provide review, but all other signage, including restaurant menu is in German.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay and would come again and stay
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Location good- A/C not working properly only they did was give us two fans until next day then half off a suit for two days. Cost us $50 more. Should have been totally free.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019